KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 899 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Repairs
- Anonymous
- Verified HomeBuyer
- April 25, 2023
- Houston, TX
it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.
Total Score 5
Quality 1
Trustworthiness 3
Value 1
Responsiveness 5
KB Home - Bad communication with the builder… But on another note.
- Dominique A.
- Verified HomeBuyer
- October 19, 2021
- La Marque, TX
Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…
Total Score 5
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Owner
- Keith Dwayne W.
- Verified HomeBuyer
- January 23, 2024
- Houston, TX
Overall we were treated good until it came time to get all the bugs out. Like door knobs coming off. AC blowing extremely hot only upstairs and we're still having issues
Total Score 5
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
The quality is horrendous and cheap
- Hong T.
- Verified HomeBuyer
- April 30, 2024
- Fresno, TX
The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Responsive team
- Vishesh Ketan P.
- Verified HomeBuyer
- January 11, 2025
- Katy, TX
I am very happy with the customer support from the team. Always responsive to any questions we had.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Busola A.
- Verified HomeBuyer
- January 04, 2023
- Richmond, TX
Amazing nice work carried out.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Buying Experience was easy and very transparent
- Samuel P.
- Verified HomeBuyer
- June 04, 2022
- Richmond, TX
Buying Experience was easy and very transparent
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
You build the home of your choice!
- Kimberly A.
- Verified HomeBuyer
- October 13, 2021
- Houston, TX
With KB home, you pick your home site, the home you want & EVERYTHING on the inside! So you KNOW you will love your home!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - We love our new home.
- Matthew R.
- Verified HomeBuyer
- October 05, 2021
- Magnolia, TX
We love our new home.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Jesse G.
- Verified HomeBuyer
- April 07, 2020
- Houston, TX
Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good construction and sales experience
- Randall H.
- Verified HomeBuyer
- January 30, 2024
- Richmond, TX
We bought this house between Nov 4th and Dec 14th. Fast and easy! I am very comfortable here and looking forward to many years more in it. Trey and Chad and the local team have been great.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
My builder was extremely helpful and consistent.
- Damilola Mabel L.
- Verified HomeBuyer
- December 26, 2023
- Houston, TX
This is my first experience buying a home and there were overwhelming and high pressure moments but ultimately everything worked out.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience with KBHome
- Vinay J.
- Verified HomeBuyer
- April 18, 2023
- Katy, TX
Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall experience
- Jacob L.
- Verified HomeBuyer
- January 31, 2023
- Magnolia, TX
Overall experience was great. From start to finish the building process was the easiest of the journey. Jake, the construction manager was very informative and communicative and kept us up to date. Any issues we brought up to him he got fixed right away. Mortgage and sales is a little different. We ran into some issues that delayed our closing by 15 days with mortgage and our sales rep was not very communicative and felt very pushy when he was communicating. But overall, if I had to do it again with just kb as a builder I would. If I had to go through the process with the kb sales team and ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Survey
- Steve H.
- Verified HomeBuyer
- March 08, 2022
- Iowa Colony, TX
I'm Happy with my kb Home
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Quality of the home
- Rodney C.
- Verified HomeBuyer
- September 14, 2021
- Magnolia, TX
Great home for the value. Would definitely recommend KB Home
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
The way they contact you every week to ask if there is anything they can help you with. I appreciate that a lot
- Obioma O.
- Verified HomeBuyer
- July 13, 2021
- Houston, TX
If you are looking for spacious sitting room, kitchen and rooms, come to kb homes. They will give you the worth of your money
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
The cleanniness how the house build
- Danylito M.
- Verified HomeBuyer
- June 29, 2021
- Katy, TX
The trust of their building a nice house
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Price of homes
- Donald B.
- Verified HomeBuyer
- June 01, 2021
- Richmond, TX
Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good quality and affordable
- Derrick G.
- Verified HomeBuyer
- June 24, 2020
- Houston, TX
Staff is very friendly. We had a couple of issues with the contract that was not favorable, but other than that, the experience was great. Workers who built the house do leave trash laying around. That is probably the only issue I had throughout this whole process.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Great experience
- Ernie S.
- Verified HomeBuyer
- May 05, 2020
- Katy, TX
The most important thing is they were very honest at all time. Everything was ready before they promised me
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - New home buying experience can be intimidating but you just need
- Charles T.
- Verified HomeBuyer
- April 23, 2019
- Pearland, TX
New home buying experience can be intimidating but you just need to know what you need in your new home before you go to the studio.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyer
- RONNIE G.
- Verified HomeBuyer
- April 19, 2019
- Katy, TX
Finding my first house with KB Homes was a thrilling process. They were very responsive, they told me exactly what was required, and they provided me with steps to closing my deal.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Paint
- Jeffery E.
- Verified HomeBuyer
- January 24, 2019
- Humble, TX
Disappointed in the quality of the interior paint. Paint splatter is on almost all 1/4 round and floors. Painters did not caulk under any door frames.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very Good Homebuying Experience!
- Anonymous
- Verified HomeBuyer
- January 02, 2025
- Katy, TX
KB Homes have done a very good job with the homebuying process! I am very pleased with the purchase of the new home at Kay Manor Trails in Katy, TX. KB Homes was helpful and insightful in ensuring I was getting the best from them. Thanks KB Homes.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
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