KB Home Reviews in Houston, TX

Good communication during building process

i picked a day that i would be home and the warrenty dept sent all subs requested in the time slot requested and they took care of all problems

I told them what I wanted and expected and they met every milestone that they had. We love our new KB home

I am very satisfied with my new home.

Quality services promised and delivered

Any issues that you have with your home they immediately come and take care of them and that's a big plus for me

My experience was great. I’m loving my new home. It’s so comfy.

We love our new home.

Good experience and great service.

My experience with KB Homes was great from beginning to the end. The team of people that helped with the process were amazing and professional. I recommend KB Homes to anyone looking to build their new home.

Trish our Sales rep was excellent. She was therre to answer any questions we had day, night and weekends.

The “brand new” home as well as the whole process was rushed and not completed by the time we were moved in. It took longer than expected to build the home as well which made this process a little frustrating. The house looks nice though given everything else.

was always updating me for every detail through out the process, all the way from the sales team, to construction manager they were always keeping me informed on updates and making sure everything was done on time.

Quality of the home for the price is good.

We love our house and was very good overall experience with KB.

The process was good. I found it disappointing from the get-go that if our real estate agent was not present on first visit they would not be allowed on the purchase contract. This cost me several thousand dollars on the start with no going back, despite using their preferred agents. The building process was good and relatively quick despite the early stages of the pandemic. The builder overseeing my home was outstanding and fixed everything I requested, within the bounds of KB's very tight leash. The design center had plenty of options despite being highly overpriced, I performed the same upgrades myself at 25% of the cost. The primary down point was when I was up-sold by HomePro for a internet/cable provided conduit that ended up being useless due to a failure for the company to communicate with the installers from AT&T. Overall I'm happy with the home and have found it to be a great neighborhood. ... More

Great price and costumer service

Great people to work with!

David (sales consultant) & John (project manager) were truly a pleasure to work with!

A very nice and quiet community! KB Homes are energy efficiency built, have great design and are affordable.

They are very professional, keeping you updated with any new development.Keep up the good work.

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially in bathrooms, loose towel racks).. I still would recommend buying a KB Home & am happy with my purchase! ... More

The whole homebuyer process was stressful but KB homes made it painless as possible throughout the process

Financing with Kb save money

Overall process was long and frustrating not KB’s fault but our Bank loan process. Overall experience with builder was great. House was ready to move in. There a few things that need to be fixed after move in that we haven’t received any response or done yet.