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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - My experience was great.

  • Calandra M.
  • Verified HomeBuyer
  • December 25, 2020
  • Porter, TX

My experience was great. I’m loving my new home. It’s so comfy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We love our new home.

  • Elmus B.
  • Verified HomeBuyer
  • December 22, 2020
  • Houston, TX

We love our new home.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Good experience and great service.

  • Humberto M.
  • Verified HomeBuyer
  • December 19, 2020
  • Houston, TX

Good experience and great service.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - My experience with KB Homes was great from beginning to the end.

  • Nilsa S.
  • Verified HomeBuyer
  • December 15, 2020
  • Conroe, TX

My experience with KB Homes was great from beginning to the end. The team of people that helped with the process were amazing and professional. I recommend KB Homes to anyone looking to build their new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great staff and great service. Trish R. was very responsive, I told her what we were looking for and when he became available she reached out to me.

  • Schmanisky P.
  • Verified HomeBuyer
  • December 09, 2020
  • Houston, TX

Trish our Sales rep was excellent. She was therre to answer any questions we had day, night and weekends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder was great himself.

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Katy, TX

The “brand new” home as well as the whole process was rushed and not completed by the time we were moved in. It took longer than expected to build the home as well which made this process a little frustrating. The house looks nice though given everything else.

KB Home responded:
Hi, This sounds frustrating for you and I’d like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into these concerns you have mentioned. -Brian

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

consistent communication

  • Jennifer B.
  • Verified HomeBuyer
  • December 08, 2020
  • Porter, TX

was always updating me for every detail through out the process, all the way from the sales team, to construction manager they were always keeping me informed on updates and making sure everything was done on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Quality of the home for the price is good.

  • Timothy B.
  • Verified HomeBuyer
  • December 08, 2020
  • Katy, TX

Quality of the home for the price is good.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - We love our house and was very good overall experience with KB.

  • Lisa S.
  • Verified HomeBuyer
  • December 08, 2020
  • Rosenberg, TX

We love our house and was very good overall experience with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality overall with a caveat

  • Alton B.
  • Verified HomeBuyer
  • December 08, 2020
  • Magnolia, TX

The process was good. I found it disappointing from the get-go that if our real estate agent was not present on first visit they would not be allowed on the purchase contract. This cost me several thousand dollars on the start with no going back, despite using their preferred agents. The building process was good and relatively quick despite the early stages of the pandemic. The builder overseeing my home was outstanding and fixed everything I requested, within the bounds of KB's very tight leash. The design center had plenty of options despite being highly overpriced, I performed the same ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - Great price and costumer service

  • Juan G.
  • Verified HomeBuyer
  • December 08, 2020
  • Houston, TX

Great price and costumer service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great people to work with!

  • Javier P.
  • Verified HomeBuyer
  • December 01, 2020
  • Magnolia, TX

Great people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great KB Team!

  • Marisel E.
  • Verified HomeBuyer
  • November 18, 2020
  • Houston, TX

David (sales consultant) & John (project manager) were truly a pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - A very nice and quiet community!

  • Dinesh B.
  • Verified HomeBuyer
  • November 18, 2020
  • Conroe, TX

A very nice and quiet community! KB Homes are energy efficiency built, have great design and are affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The updates and commmnication.

  • Christiana D.
  • Verified HomeBuyer
  • November 11, 2020
  • Richmond, TX

They are very professional, keeping you updated with any new development.Keep up the good work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home In Westview Landing

  • Dharmik M.
  • Verified HomeBuyer
  • November 10, 2020
  • Houston, TX

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - The whole homebuyer process was stressful but KB homes made it

  • Tony C.
  • Verified HomeBuyer
  • November 08, 2020
  • Houston, TX

The whole homebuyer process was stressful but KB homes made it painless as possible throughout the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Up grades and completed in less than 5 months

  • Ricard V.
  • Verified HomeBuyer
  • November 07, 2020
  • Katy, TX

Financing with Kb save money

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall process was long and frustrating not KB’s fault but our

  • Beatriz N.
  • Verified HomeBuyer
  • November 06, 2020
  • Katy, TX

Overall process was long and frustrating not KB’s fault but our Bank loan process. Overall experience with builder was great. House was ready to move in. There a few things that need to be fixed after move in that we haven’t received any response or done yet.

KB Home responded:
Hi, Beatriz, thank you for this feedback on your experience. Let us know if we can be of any assistance regarding these outstanding issues at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 3

Love KB

  • Jaqueline A.
  • Verified HomeBuyer
  • November 05, 2020
  • Houston, TX

Love KB, awesome experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism

  • Olalekan A.
  • Verified HomeBuyer
  • November 03, 2020
  • Katy, TX

The unique and professional way they treat their customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome!

  • Darcy R.
  • Verified HomeBuyer
  • October 29, 2020
  • Pearland, TX

We had an awesome experience with KB homes. Landress had been an exceptional contact person, she attended to our needs promptly. Blane as well did a very good job making sure any issues in the house were addressed timely. As a first time home buyer, everyone at KB homes made everything so streamlined. I am so happy with our house, it is made beautifully. Kudos to the team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Always Very Responsive

  • William A.
  • Verified HomeBuyer
  • October 28, 2020
  • Magnolia, TX

The KB people were always very responsive and helpful with the entire process - Sales, Showroom selections, Construction Management, Closing, After closing touch ups and follow ups. A great group of professionals who have been a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our house

  • Steven M.
  • Verified HomeBuyer
  • September 22, 2020
  • Katy, TX

Great experience seeing our home being built. Everyone took care off, no complaints just gratitude .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything good

  • Santiago F.
  • Verified HomeBuyer
  • September 22, 2020
  • Richmond, TX

It was everything good for now, the house design are really nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5