Skip main navigation

KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Excellent service and staff

  • Kim J.
  • Verified HomeBuyer
  • November 04, 2025
  • Texas City, TX

Excellent in ever service and staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I like what I get

  • Humam H.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

quite nice area need more trees

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

a very pleasant experience

  • Darlene R.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

The KB Team I worked with was extremely professional and accessible. From the Sales Rep to the Design Rep to the Construction Rep. They made this a very pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process

  • Victor N.
  • Verified HomeBuyer
  • October 22, 2025
  • Hitchcock, TX

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding!!!!

  • John D.
  • Verified HomeBuyer
  • October 17, 2025
  • Texas City, TX

Experiencing our first home is a dream come true to God be the glory ,I would like to thank the KB team for helping my wife and I in this journey David, Chrystal,Therese , Emily with much gratitude bless you all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ed

  • Miguel A.
  • Verified HomeBuyer
  • October 16, 2025
  • Katy, TX

Edward was a great help when we were choosing our home. Honestly, we didn't intend to buy our house, but the first day of searching, talking with Ed and showing him the available options at KB Homes, was enough to make the decision. Thank you so much, Ed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Process was smooth, KB team very responsive

  • Wendy C.
  • Verified HomeBuyer
  • October 15, 2025
  • Arcola, TX

Overall my purchase process was smooth, great team always making sure they understood and addressed my concerns or questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful First-Time Homebuying Experience with KB Home!

  • Rachel D.
  • Verified HomeBuyer
  • October 14, 2025
  • Arcola, TX

Buying my first home with KB Home was an incredibly smooth and positive experience. Every representative I worked with — from the sales agent and loan agent to the construction manager and warranty agent — was easy to communicate with and always quick to respond. Any issues that came up were handled promptly and professionally. As a first-time homebuyer, I truly appreciated how stress-free KB made the entire process. I’m very happy with my new home and grateful for the great service I received!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Phenomenal product and experience, but be PREPARED.

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2025
  • Katy, TX

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience for first time buyers

  • Raiyelle L.
  • Verified HomeBuyer
  • October 01, 2025
  • Cypress, TX

This is an information, yet smooth process. As a first time homebuyer going through KB Homes felt like a breeze!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

At the end it was stressful.

  • Sandra L.
  • Verified HomeBuyer
  • October 01, 2025
  • Arcola, TX

Buy what you want and be there for everything.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone who took part in my homebuying process was very helpful

  • Kina J.
  • Verified HomeBuyer
  • September 24, 2025
  • Arcola, TX

I enjoyed this process of my homebuying experience. The whole KB Home Team was absolutely great and pleasant. Everyone was very helpful and made sure things went well even after my closing. I don't have any intentions on moving anytime soon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast process and great help throughout the process

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2025
  • Hockley, TX

great design studio selections and floor plan options. Fast process and quality work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

CM

  • Carla M.
  • Verified HomeBuyer
  • September 22, 2025
  • Arcola, TX

I love everything about KB HOme. The Rep was professional and understanding that my husband and I want to be in our first home. Our Rep helped us picked the best floor plan for us that we loved and was in budget. Loved how they took their time to talk us through the process and worked with us to the very end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Charmaine H.
  • Verified HomeBuyer
  • September 19, 2025
  • Arcola, TX

Everything was smooth from picking out my lot to the closing. Blayne who I like to point out was wonderful throughout the whole building process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best customer service

  • Melanie D.
  • Verified HomeBuyer
  • September 18, 2025
  • Hockley, TX

Everyone from beginning to end was great, helpful and honest.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful

  • Hamza H.
  • Verified HomeBuyer
  • September 17, 2025
  • Conroe, TX

Fee stuff to fix when we did inspection but thats about it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience

  • Saidou M.
  • Verified HomeBuyer
  • September 17, 2025
  • Arcola, TX

I had a good experience with KH Home. Everything works perfectly with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb is the best

  • Eric R.
  • Verified HomeBuyer
  • September 17, 2025
  • Arcola, TX

Such a great experience. Everyone is Good at what they do.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

new construction Texas

  • Dionne M.
  • Verified HomeBuyer
  • September 17, 2025
  • Spring, TX

My overall experience was pretty good. Any issues or concerns I had the Project manager made sure these things were addressed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Communication with the builder is good

  • Victor L.
  • Verified HomeBuyer
  • September 17, 2025
  • Alvin, TX

Good communication with the builder

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good customer service

  • Alejandro H.
  • Verified HomeBuyer
  • September 14, 2025
  • Katy, TX

Elijah was very attentive to our needs and I would recommend KB Home to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional and high quality customer service

  • Shikhara A.
  • Verified HomeBuyer
  • September 10, 2025
  • Spring, TX

Tineka and Dusty from start to finish offered superior customer service ! They never left me in the blind and always kept me up to date with things ! Still after closing I can always count on them if I have any questions or concerns!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Was very excited about owning a new home

  • Edgard G.
  • Verified HomeBuyer
  • September 09, 2025
  • Hockley, TX

Experience was okay, first time buying a new home.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Amazing

  • Scott G.
  • Verified HomeBuyer
  • September 04, 2025
  • Arcola, TX

Recommend KB to everyone specially first time buyers. Extremely smooth purchase. Easier than buying a car. Definitely will be building another home with KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5