KB Home Reviews in Houston, TX

Very good quality how and floor plans.

Jai was the best sales person ever. Even this this was the first time it was a easy and great experience. I was included in the process every step of the way. Brandon the construction superintendent was amazing as well !! I would not have chosen a different team to help me.

The process was smooth and everyone was transparent and helpful. I love our new home and I am grateful for all the hard work, attention to detail and dedication from everyone.

From start to finish my experience was excellent.

Work is very sloppy. Do not hear back from employees

Good experience, hope everything works out like it’s supposed to and I am taken care of

Both Cole and Andrew were very responsive, friendly and helpful throughout the whole sales process.

Great experience with everyone. Always quick to handle any issues. Always curtious.

Great job all around from everyone

The team was very helpful with the entire process. My loan officer Andrew, and builder Blayne were open to communication and available to help when needed. 10/10 experience

Am happy I came to kb homes

He has replied timely & effectively when asked.

Kyle was fantastic and saved the whole experience for us. He sent us photos to update us on progress while they were building, had us come by and walk the property at certain stages and explain what is happening. Very friendly, responds by phone, email, and text and helped us resolve a mistake that was made by an outside vendor that we used to for some options. He went back and had it corrected in a couple of days at not cost to us. Walked us through the whole process and brought Greg(Warranty Manager) over to meet us so he could help with post close questions. Greg was also amazing, handling all issues that came up after moving in. We had a couple of issues after we moved in that we not his or Kyle's or KB's fault at all. We had some appliance issues and they actually went above and beyond what they were required to do to make it right. ... More

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

My experience with KB Home has been nothing short of amazing. From start to finish, every step of the process was handled with care, professionalism, and clear communication. The sales staff took the time to answer all of my questions and made sure I understood every detail. The construction team was thorough and took pride in their work — the quality and craftsmanship truly show. I also appreciated how responsive the team was anytime I reached out with a question or concern. The final product exceeded my expectations, and I couldn’t be happier with my new home. I would definitely recommend KB Home to anyone looking for a builder that values integrity, quality, and customer satisfaction. ... More

Process went very smooth from start to finish.

Excellent in ever service and staff

quite nice area need more trees

The KB Team I worked with was extremely professional and accessible. From the Sales Rep to the Design Rep to the Construction Rep. They made this a very pleasant experience.

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Experiencing our first home is a dream come true to God be the glory ,I would like to thank the KB team for helping my wife and I in this journey David, Chrystal,Therese , Emily with much gratitude bless you all!

Edward was a great help when we were choosing our home. Honestly, we didn't intend to buy our house, but the first day of searching, talking with Ed and showing him the available options at KB Homes, was enough to make the decision. Thank you so much, Ed.

Overall my purchase process was smooth, great team always making sure they understood and addressed my concerns or questions.

Buying my first home with KB Home was an incredibly smooth and positive experience. Every representative I worked with — from the sales agent and loan agent to the construction manager and warranty agent — was easy to communicate with and always quick to respond. Any issues that came up were handled promptly and professionally. As a first-time homebuyer, I truly appreciated how stress-free KB made the entire process. I’m very happy with my new home and grateful for the great service I received!

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our file properly. We faced constant delays, were given conflicting information, and felt completely unsupported during the most critical phase of the purchase. His unprofessionalism nearly cost us our closing date and added an immense amount of unnecessary anxiety to the process. While KB Homes as a builder exceeded our expectations, Rick our loan officer, failed us miserably. I would recommend the builder but strongly caution everyone to secure outside financing and avoid the in-house lending services at all costs. ... More