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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 946 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

946 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Overall experience

  • Jacob L.
  • Verified HomeBuyer
  • January 31, 2023
  • Magnolia, TX

Overall experience was great. From start to finish the building process was the easiest of the journey. Jake, the construction manager was very informative and communicative and kept us up to date. Any issues we brought up to him he got fixed right away. Mortgage and sales is a little different. We ran into some issues that delayed our closing by 15 days with mortgage and our sales rep was not very communicative and felt very pushy when he was communicating. But overall, if I had to do it again with just kb as a builder I would. If I had to go through the process with the kb sales team and ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Survey

  • Steve H.
  • Verified HomeBuyer
  • March 08, 2022
  • Iowa Colony, TX

I'm Happy with my kb Home

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Quality of the home

  • Rodney C.
  • Verified HomeBuyer
  • September 14, 2021
  • Magnolia, TX

Great home for the value. Would definitely recommend KB Home

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The way they contact you every week to ask if there is anything they can help you with. I appreciate that a lot

  • Obioma O.
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

If you are looking for spacious sitting room, kitchen and rooms, come to kb homes. They will give you the worth of your money

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

The cleanniness how the house build

  • Danylito M.
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

The trust of their building a nice house

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Price of homes

  • Donald B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good quality and affordable

  • Derrick G.
  • Verified HomeBuyer
  • June 24, 2020
  • Houston, TX

Staff is very friendly. We had a couple of issues with the contract that was not favorable, but other than that, the experience was great. Workers who built the house do leave trash laying around. That is probably the only issue I had throughout this whole process.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Great experience

  • Ernie S.
  • Verified HomeBuyer
  • May 05, 2020
  • Katy, TX

The most important thing is they were very honest at all time. Everything was ready before they promised me

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - New home buying experience can be intimidating but you just need

  • Charles T.
  • Verified HomeBuyer
  • April 23, 2019
  • Pearland, TX

New home buying experience can be intimidating but you just need to know what you need in your new home before you go to the studio.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer

  • RONNIE G.
  • Verified HomeBuyer
  • April 19, 2019
  • Katy, TX

Finding my first house with KB Homes was a thrilling process. They were very responsive, they told me exactly what was required, and they provided me with steps to closing my deal.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Paint

  • Jeffery E.
  • Verified HomeBuyer
  • January 24, 2019
  • Humble, TX

Disappointed in the quality of the interior paint. Paint splatter is on almost all 1/4 round and floors. Painters did not caulk under any door frames.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Best contractor experience

  • Adrienne R.
  • Verified HomeBuyer
  • March 03, 2025
  • Cypress, TX

Bobby was my contractor on my new home build and he made the process seem so smooth and easy to get through. Consistently updating me and answering any questions or concern I had. KB homes price point is very reasonable for the products and quality of material that the offer and I am please to have purchased my home with KB.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very Good Homebuying Experience!

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2025
  • Katy, TX

KB Homes have done a very good job with the homebuying process! I am very pleased with the purchase of the new home at Kay Manor Trails in Katy, TX. KB Homes was helpful and insightful in ensuring I was getting the best from them. Thanks KB Homes.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

My builder is fabulous and understanding. I will recommend him any time. I will rate him 100%

  • Edith E.
  • Verified HomeBuyer
  • May 08, 2024
  • La Marque, TX

KB Homes has great team, they supported me during the buying process.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New home in deer run

  • Tanya B.
  • Verified HomeBuyer
  • May 02, 2023
  • Richmond, TX

Process was pretty easy. Studio visit and choices were very good. Construction manager very helpful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Customer Service

  • Pam S.
  • Verified HomeBuyer
  • March 08, 2023
  • Magnolia, TX

I have been very please with responses to any issues since I moved into the house, Shelbi does a great job.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

so far so good!

  • Xuan H.
  • Verified HomeBuyer
  • October 22, 2022
  • Spring, TX

I could not give 5 stars because everything were good, except the old KB loan team were incompetence and did not co-operate to lock interest rate for my mortgage. As a result, it cost me higher mortgage at closing with new loan team. Other than that, sale, maintenance, construction were all good.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I like the quality and design of my new KB home

  • John B.
  • Verified HomeBuyer
  • June 07, 2022
  • Magnolia, TX

I like the quality and design of my new KB home

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Visit your future home periodically, to detect issues in the

  • Gerardo M.
  • Verified HomeBuyer
  • February 15, 2022
  • Katy, TX

Visit your future home periodically, to detect issues in the construction process and ask for corrections every step till conpletion

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Building quality was very good. Customer service is awesome.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Houston, TX

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Working with Chase was a great experience.

  • Victor U.
  • Verified HomeBuyer
  • December 29, 2021
  • Porter, TX

Working with Chase was a great experience. He made sure any issues were taken care of promptly and was on top of things

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Sales & Construction Staff were Excellent

  • David K.
  • Verified HomeBuyer
  • December 07, 2021
  • Magnolia, TX

Sales and construction staff were friendly courteous and very knowledgeable. We were especially pleased with the final walk-through and resolution of any minor issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Sales staff was very helpful, flexible and proactive.

  • Christopher K.
  • Verified HomeBuyer
  • August 24, 2021
  • Katy, TX

Sales staff was very helpful, flexible and proactive.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

professional building representative

  • Sherman P.
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

Good communications with builder: Maynard

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality overall with a caveat

  • Alton B.
  • Verified HomeBuyer
  • December 08, 2020
  • Magnolia, TX

The process was good. I found it disappointing from the get-go that if our real estate agent was not present on first visit they would not be allowed on the purchase contract. This cost me several thousand dollars on the start with no going back, despite using their preferred agents. The building process was good and relatively quick despite the early stages of the pandemic. The builder overseeing my home was outstanding and fixed everything I requested, within the bounds of KB's very tight leash. The design center had plenty of options despite being highly overpriced, I performed the same ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4