KB Home Reviews in Houston, TX

Great!

Great new community for families buying a house for the first time. Great staff to provide assistance with the home buying process.

I think the quality of materials and workmanship could have been better. KB should have given more options for selection and included additional standard options for appliances and fixtures compared to other builders in the area. Also the floor plan could have utilized more space upstairs when compared to the total build up area. Overall satisfied 1st time home buyer. I got the product what I have paid for.

Very easy and simple purchase a home with KBHOME

So far we have no issues with the our new home the employees from the sale team and contractors were very professional

I got my Dream House with the help of KB homes and I like kb homes everything is good. I recommend KB homes to my sister she got approved and she has new home too.

I'm very disappointed that internet access is still not available on my street. If I'd known this, I would not have bought with KB Homes.

Some of the material or craftmanship used could be improved, but overall ok.

There were a few bumps in the road getting our deal done, but it all worked out. I only have 2 real complaints about the build. #1, the price to add a cover over a mere 10x10 square and the price to extend the patio just 5ft is way too high. The patio cover was out of our price range, so we considered extending the patio another 5ft. But due to the building restrictions, we couldn't do that and would have to extend another 10x10, even though the price sheets gives you prices by the sqft as though you could just get a few feet added. Since we would have to get another 10x10, that priced us out of our budget. #2, the grass. Our home was built/completed in July/August, while Houston was going through a drought. As you can imagine almost ALL MY SOD WAS DOA. I was there the day it was laid, and most of the grass was already dead. Even after we moved in and I asked for replacement pieces, we were still in the drought and they just brought more half-dead sod. Since our grass isn't covered by the warranty, it would be nice to ensure everyone gets fresh/green sod. I'd rather move into a house with the yard not complete, than to move into a yard completed with dead grass. Advise to buyers, stay on top of the things that the warranty will take care of. Save your handler's number on your phone! Other than those 2 things the build process was fairly smooth..my building supervisor Michael was easily available, Darrell was also a great help at answering all my questions and easing my concerns. ... More

I found cheaper similar houses in this same area

My home-buying experience was long and stressful, yet so worth it in the end. The quality of my KB home is not great or the worst just ok. There are a lot of things I feel could’ve been put together and/or installed differently or much neater. The experience from the loan department could’ve gone much better as well. More education and follow ups regarding the loan process and expectations of the timeline would have been very helpful and nice. Overall, I’m satisfied with my home and KB’s service to fix any lingering issues.

I did not have any real issues with this builder. I love my floor plan. The house was built in a timely manner considering the issued with backordered and delayed materials. I was told when the process started that is was highly possible the the home would not be completed on schedule and it was not however it was completed and I have moved in. The construction manager was very helpful and responsive and I appreciated that.

Kari, my sales person was great. Everyone was great before closing. But it seems once you close, PM's disappear and don't respond. I have had major issues with doors and paint in my house, it keeps happening and it is very frustrating. The PM, Paul and Shelby in customer claims have been good to work with, but I need this issue to be corrected so that it doesn't happen anymore.

It has been a good experience.

Look over very carefully before closing. We closed and then noticed a lot of problems dirty dirty wall garage floor concrete problems and grout all over the walls and was told the garage didn’t matter was not considered important to them

As a first time home buyer and after all the things I went through with others I have to say I am happy with my new home.!

The floor plans are amazing!

Lots of upgrades that drives tge home price up. But in our case we love the way everything came together!!

Good Builder, just wished they did their due diligence in land surveys. To not hold up construction.

A few too many days we had issues with, the major thing was a hole in the pecs water system .. flooded the master closet in the hallway leading to the master bathroom and throughout the kitchen hallway and washroom area, though it wasn’t KB‘s fault but it should’ve been picked up when the stove top was installed the paint was all pitted and lifted prior to us taking possession of the home, one of the downspouts on the rain gutter system was completely caved in, A lot of overspray throughout the kitchen cabinets and the tile floors.

A lot of issues til now.

Despite some issues, we are still happy with our new KB home.

This being our first time having a home build it seems to me the materials used on the inside of the home should be of better quality for the price your spending on your home.

It’s ok

All personnel I interact with were very accommodating. Thank you! window measurements are not the same on same window sizes. front grass lawn were dying, 60 percent weeds.