KB Home Reviews in Houston, TX

What I like most about the team is how responsive they were to my needs and questions. I had direct numbers for each member of my team and each person regularly checked to make sure I was satisfied.

My overall experience was pretty good. Any issues or concerns I had the Project manager made sure these things were addressed.

The process was worth the wait.

There are still some outside painting that need to be done, waiting to be contacted regarding that

Everyone part of the team did a great job.

After seeing so many builders and finally finding KB, I absolutely loved the home from the outside to the inside. My family and I felt at home right away. Few issues we found after moving in but the warranty dept was so quick and friendly to respond. Love love my KB Home!

The entire process was seamless. All parties involved made themselves easily accessible and answered all questions. The home was the perfect fit for our family. We lucked up with a property with lots of upgrades and comparing to base model, definitely spend the extra money on them.

Great Price point, building process was ok but could use some improvements in the communication area.

Great experiences with the buying process. I love Daines and Mr. Mike, They jump to it when it comes to maintenance and questions', they are honest and don't shy away. The closing process was great until a lady named Evelyn got involved. Other then that the buying process was amazing.

Overall my experience could have been so much better. Missing the little details that could have made it a truly great experience. With that said my agent Tabitha was good however when she was transferred to another location it took away the attention to details.

Got our home as a inventory. It was nice with some upgrades already.

Great and beautiful, clean environment

Okay buying experience. Fixes problems quickly that should have been fixed before closing.

The communication could have been better.

Love the new home. Staff were approacgable and friendly. Construction encountered delays but overall a great experience. Warranty program is also very good

From the first moment that I met with the salesperson, to the walk through with the builder, to the follow up with the claims department, the customer service has been excellent!

Make sure the landscaping is taken care of before closing. We are having issues to resolve after closing.

They could do better on the basic features of all the houses built rather than making every option an upgrade.

concerned and excellent care

I like comunication, dseginn plan models and size of closet I love it

Home is in good condition, there are details in the house that could have used some extra attention.

The process was ok. There was some times where multiple conversations needed to be had but overall, i am satisfied.

Great!

Great new community for families buying a house for the first time. Great staff to provide assistance with the home buying process.

I think the quality of materials and workmanship could have been better. KB should have given more options for selection and included additional standard options for appliances and fixtures compared to other builders in the area. Also the floor plan could have utilized more space upstairs when compared to the total build up area. Overall satisfied 1st time home buyer. I got the product what I have paid for.