KB Home Reviews in Houston, TX

Good Builder, just wished they did their due diligence in land surveys. To not hold up construction.

A few too many days we had issues with, the major thing was a hole in the pecs water system .. flooded the master closet in the hallway leading to the master bathroom and throughout the kitchen hallway and washroom area, though it wasn’t KB‘s fault but it should’ve been picked up when the stove top was installed the paint was all pitted and lifted prior to us taking possession of the home, one of the downspouts on the rain gutter system was completely caved in, A lot of overspray throughout the kitchen cabinets and the tile floors.

A lot of issues til now.

Despite some issues, we are still happy with our new KB home.

This being our first time having a home build it seems to me the materials used on the inside of the home should be of better quality for the price your spending on your home.

It’s ok

All personnel I interact with were very accommodating. Thank you! window measurements are not the same on same window sizes. front grass lawn were dying, 60 percent weeds.

You get what you paid for!!!

Nice looking neighborhood and the house appears beautiful, however, it is best, to not assume everything works properly, as fast as the entire process goes it is not possible to catch every mishaps. Very unfortunate that we feel like renters still trying to get something to work properly and only being here for almost 2 months.

The exterior of the house and the materials are good. The materials used inside the house are mediocre and the workmanship is mediocre

The superintendent talked a great game but has fallen short in completing his job! The people who installed the grass did a very poor job grading and installation. There are low places and high places which was filled in with pit soil and still has not solved the problem. The job is unacceptable and needs to be done correctly which calls for removal of existing grass regrading placement of soil and reinstalling new grass. This has been brought to the attention of your company!

The KB realtor dropped the ball right before closing regarding the amount of money needed for closing.

I think the idea or the mission is good, things to improve, the workforce, work supervision, and post-sale complaints

Our Overall customer service experience wasn't as pleasurable as I would have liked it to have been, But the ending results were captivating.

would not recommend upgrading your title. KB tile contractors have sloppy work floor is uneven and the grout is three different colors in our new home. Tile company did not even have a wet saw. My son is 18 months old and will stumble when walking to the house on uneven tiles. The other trades seem to do a little bit better for KB. My recommendation would be save your money. Don’t upgrade find a professional that can do it right after you’re in your house.

They need to improve on customer service

They are taking a lot of time in taking care of my warranty issues.

I am not satisfied with the quality of workmanship. Things keep falling out of place.

KB homes is a great place to buy your dream house. I really love my new house. Just wish I had prior experience buying a house so I could get certain things inplace on the house before I moved it.

Too many unnecessary delays that prolonged the building process.

Beautiful floor plan and love the house, but better quality control and better handling of issues with construction is needed.

Salesman: Started with Claudia ended with Jeff (great guy - I like Jeff) Loan Officer: Started with “forgot name” ended with Corey(I liked him) Project manager: Started with John, ended with Chris. (Not going to say anything bad but I don’t have anything good to say about either) Customer Service Rep: Started with Eric and now have Damon ( Damon is definitely helping with the issues) With all the switching, I felt like that was a red flag alone.... Honestly I haven’t been happy. This was my first purchased home and I’ve had quite a few issues. Yes, understand mistakes happen but does this company have a in house inspector or is it the “project managers” job to catch the workers mistakes... Just a few things I’ve dealt with in my “brand new home”..... Some of the bedroom doors don’t lock - need to tell Damon. Carpet issues - repaired! Fence detached - notified Damon Dented garage - replaced and painted. Damon is working on that. Back door isnt flush, can’t lock the top lock on the back door - need to tell Damon Overall: We love our home and the location, ready to get these issues resolved and I’ll happy. ... More

Not bad. Just be sure about your closing date

Take your time to check everything carefully before signing off. My brand new stainless steel sink has been scratch, also my counter top. The paint on my garage still showing streaks of white paint, My front doorknob has a different color paint than my stain door. At the bottom of my front door I can see daylight . I notice a hole on the ceiling in my closet. Painting looks like my 5 yr old nephew did it. The fence is poorly put together. Workmanship gets a F - …….

the building team was and is amazing. they are the reason I recommended kb homes in the state of florida.