KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.6 out of 5 stars in Houston Area
1020 Reviews in Houston Area
KB Home in Houston Area
View Homes
Customer Reviews
KB Home - Great experience.
- Anonymous
- Verified HomeBuyer
- April 24, 2020
- Magnolia, TX
Great experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - Okay
- Peter L.
- Verified HomeBuyer
- April 17, 2020
- Houston, TX
Okay
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
My home buying experience.
- Vanessa A.
- Verified HomeBuyer
- April 14, 2020
- Conroe, TX
All I can say is, WOW! I’ve enjoyed this journey from beginning to end. The design studio, my sales counselor, & construction manager all helped me every step of the way. I’m so glad I chose KB Homes as my home builder. I would most definitely recommend them to build your home for life.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Best decision made
- Rachael T.
- Verified HomeBuyer
- April 14, 2020
- Conroe, TX
Best decision made
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent job
- Hayder A.
- Verified HomeBuyer
- April 14, 2020
- Richmond, TX
Everything is fine
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience, great team
- Adrianne A.
- Verified HomeBuyer
- April 14, 2020
- Pearland, TX
The home buying experience was great with KB. Everyone that my husband and I worked with was very kind and knowledgeable. They did everything in their power to make the experience great. When we came across any obstacles, they responded quickly and it was resolved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
good service
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Katy, TX
good people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great quality of the home very roomy
- Jacqueline H.
- Verified HomeBuyer
- April 08, 2020
- Houston, TX
Friendly and great staff to work with from start too finish.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Our experience was positive and the employees have been GREAT.
- Laurie P.
- Verified HomeBuyer
- April 08, 2020
- Magnolia, TX
Our experience was positive and the employees have been GREAT.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great Job!
- Ivo M.
- Verified HomeBuyer
- April 07, 2020
- Richmond, TX
Great Job! Happy with my KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Review
- Jesse G.
- Verified HomeBuyer
- April 07, 2020
- Houston, TX
Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent care perfect home . I love my new home .
- Obulusayo O.
- Verified HomeBuyer
- April 07, 2020
- Conroe, TX
KB home took care of business building a house that can be called HOME . The team did an awesome job . Thank you .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service
- Azubuike N.
- Verified HomeBuyer
- April 07, 2020
- Katy, TX
Speedy response and customer service orientation
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not the best house for the money
- Larry P.
- Verified HomeBuyer
- April 01, 2020
- Magnolia, TX
For the money paid for house, I think the quality and workmanship is a bit lacking. Also, we picked a larger lot to install a pool in the future. But due to the extreme excavation to the back yard (which we discovered was necessary after the house build was well underway) to facilitate drainage. We may not be able to install a pool or even afford to install a pool. Not too happy with KB Homes right now.
KB Home responded:
Hi, Larry, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. --Brian
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Great experience
- Stephanie M.
- Verified HomeBuyer
- March 31, 2020
- Conroe, TX
We had a great experience from start to finish. We were amazed at the options at the design studio and the pricing was great. Mark, the contractor, was great explaining everything to us during the build. We would recommend KB to anyone and would definitely buy one again
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - On made our first home buying experience a breeze!
- Maria S.
- Verified HomeBuyer
- March 27, 2020
- Katy, TX
On made our first home buying experience a breeze! Thanks KB team!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied but not perfect
- James A.
- Verified HomeBuyer
- March 25, 2020
- Magnolia, TX
Visit building site often
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
KB Home - We are very happy with our home
- Casey W.
- Verified HomeBuyer
- March 25, 2020
- Porter, TX
We are very happy with our home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Peace I.
- Verified HomeBuyer
- March 24, 2020
- Magnolia, TX
The ambience was awesome. Very professional personnel.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Very Professional People
- Erick M.
- Verified HomeBuyer
- March 24, 2020
- Houston, TX
Very Professional People
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The dream come true
- Cuong D.
- Verified HomeBuyer
- March 24, 2020
- Conroe, TX
Thank you KB team. You do great job and hardworking
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
So In Love!!!
- Roy D.
- Verified HomeBuyer
- March 19, 2020
- Magnolia, TX
The entire experience from start to finish was just amazing! Everyone was readily available and so helpful. And our house is even better than we expected. We are truly loving our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Completely Satisfied
- John R.
- Verified HomeBuyer
- March 17, 2020
- Magnolia, TX
The entire home building experience was pleasant and effortless. Very happy with my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Finish my house. Great sales person. Finish work Terrible.
- Robert C.
- Verified HomeBuyer
- March 17, 2020
- Katy, TX
Watch the construction of your house because the finish work is not up to par
KB Home responded:
Hello, Robert, thank you for your feedback. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –James
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Satisfied
- Martha S.
- Verified HomeBuyer
- March 17, 2020
- Magnolia, TX
Very happy with the house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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