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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

I Am so happy with my new house

  • Leyla L.
  • Verified HomeBuyer
  • March 10, 2020
  • Conroe, TX

I like comunication, dseginn plan models and size of closet I love it

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Thanks Patrick and tabitha I know I wasn’t a easy client to deal

  • Rickey J.
  • Verified HomeBuyer
  • March 10, 2020
  • Houston, TX

Thanks Patrick and tabitha I know I wasn’t a easy client to deal with but I do highly appreciate it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Despite some issues, we are still happy with our new KB home.

  • Bobby T.
  • Verified HomeBuyer
  • March 04, 2020
  • Houston, TX

Despite some issues, we are still happy with our new KB home.

KB Home responded:
Hey Bobby, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

All the way VIP service Best of them all

  • Jimmy R.
  • Verified HomeBuyer
  • March 01, 2020
  • Houston, TX

from the salesperson to the Builder even the Mortgage guys were so understanding Shout out to Christina K, Luis A & Jake .M even after I closed they are still here with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding !

  • Daryl C.
  • Verified HomeBuyer
  • February 25, 2020
  • Pearland, TX

The entire process went well with no hiccups / staff was professional and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My husband and I had a wonderful experience and love our new

  • Cheyenne D.
  • Verified HomeBuyer
  • February 25, 2020
  • Magnolia, TX

My husband and I had a wonderful experience and love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Helpful Team

  • Avril A.
  • Verified HomeBuyer
  • February 20, 2020
  • Pearland, TX

Lisa and David kept me up to date with every aspect of the build. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Adam R.
  • Verified HomeBuyer
  • February 19, 2020
  • Katy, TX

Sales staff was truly outstanding & could not have had a better experience with them. Financial rep was just as excellent as the sales staff and worked through the year end holidays to get the purchase done on time. Both reps (sales & loan) answered any & all questions I had, which were a lot with me being a 1st time home buyer. Construction supervision went on a detailed walkthrough of the house prior to closing & also could not have been friendly. Overall, highly recommend KB Homes. Getting to closing was the only frustrating part but I believe that to be the case with anywhere you get a ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Nadir B.
  • Verified HomeBuyer
  • February 18, 2020
  • Katy, TX

Mr. Ken was very helpful and professional. He was very professional in assisting us in a timely manner and had a lot of patience with us. Mr. Buck, Thomas was very helpful and nd courteous.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Beautiful Home as Promised!

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2020
  • Pearland, TX

Beautiful Home as Promised!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok

  • Hadja D.
  • Verified HomeBuyer
  • February 18, 2020
  • Katy, TX

Some upgrades shouldn't be paid for. It is s desappointment. Already having issues with the backyard, water sitting in and my ceileing lamps falling off. I like my house but you could have done better

KB Home responded:
Hi Hadja, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Best experience

  • Liuber L.
  • Verified HomeBuyer
  • February 17, 2020
  • Katy, TX

Everyone from Shaun, to Bobby has been a great experience. Bobby has been so on top of things has made this experience a complete bliss

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager is awesome

  • Bobby V.
  • Verified HomeBuyer
  • February 12, 2020
  • Pearland, TX

Our Construction manage,r Correy M. is freaking great. Ever since he took over, things just got done and made our house much better. We felt at ease and less stress with continual updates and seeing the progression for ourselves. Even after closing, it was great having him still checking in on us. The post closure checkups just make things so much better for us especially with all the stress of moving, unpacking, and getting things setup in new home. We just want to add that, hopefully all new home buyers get a great construction manager like the one we got. Thanks again from our whole ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience

  • Erik J.
  • Verified HomeBuyer
  • February 04, 2020
  • Porter, TX

From the beginning of our home buying experience we’ve been misled, misinformed, inconvenienced and shown that customers and customer satisfaction is not a priority for KB homes. From random pricing changes and poor quality work to failure to communicate and overall difficulty to do business with, with the exception of the follow up and reliability of Mike, the super intendant, building and purchasing with KB is a grueling and terrible experience. I would not recommend building or purchasing from KB to anyone.

KB Home responded:
Hi Erik, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

KB Home - My experience with KBHome was excellent.

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2020
  • Houston, TX

My experience with KBHome was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My experience with KB home was amazing.

  • Mariam N.
  • Verified HomeBuyer
  • February 04, 2020
  • Richmond, TX

My experience with KB home was amazing. They really value their customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good starter home.

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2020
  • Houston, TX

Good starter home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New chapter

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2020
  • Katy, TX

Thank you for giving us our dream home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cimarron River Lane

  • George C.
  • Verified HomeBuyer
  • January 25, 2020
  • Magnolia, TX

Shaun has been very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Outstanding

  • Muhammad J.
  • Verified HomeBuyer
  • January 23, 2020
  • Richmond, TX

The whole process was smooth and easy. Everyone associated with the closing was great and were always willing to help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home experience!!

  • Ignacio R.
  • Verified HomeBuyer
  • January 22, 2020
  • Katy, TX

We had a great experience!! Thanks to all the KB team!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Ramon O.
  • Verified HomeBuyer
  • January 21, 2020
  • Katy, TX

Had a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My contractor was available to speak to at all times of the day.

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Houston, TX

My contractor was available to speak to at all times of the day. Sell associate was outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great service and great people

  • Fredi R.
  • Verified HomeBuyer
  • January 21, 2020
  • Houston, TX

Great service and great people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Had an awesome experience with KB Home.

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Richmond, TX

Had an awesome experience with KB Home. The only thing I was a bit disappointed was with the studio experience. My first visit I had a consultant with whom I made a rapport but I my second visit I was given another consultant I did not like that at all. Other then that I was ver please. The sales person Dough made up for any miss pleasing I was feeling. He was an amazing person.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5