KB Home Reviews in Houston, TX

KB Homes has great homes with great upgrades for the price. My experience with the sales agent and construction manager were awesome!

Problem with drainage still working on it. Not happy with HOA company; Slow respounce

Construction was horrible. Communication was horrible. Lender was perfect.

KB is a good builder.Contractor will work with you.Make sure and know all that you want and install before you purchase and visit the home frequently during the build.

Quality of workmanship is lacking specifically painting of the doors, accent windows, etc. Still see paint drips and paint of glass of glass doors and windows. Make sure to fully understand what specials are being offered. Some of the sales rep are not familiar with the specials and can provide conflicting information. Have these resolve as soon as possible or you will lose out on the special.

Others builder 's material and floor plan are better

They was ok ,but could do better on the quality of their yards and construction workers work. But overall I give them a 3

The overall workmanship needs improvement. We were hesitant to close on our home, but was assured that these items would be corrected once workorders were submitted. Our lawn has drainage issues on one side of the house, which we were told would be fixed, but hasn’t been. Doug, our sales rep, has always been great with checking in on us and making sure we are okay. I would give him 10 stars off we could.

The experience was very positive until we started dealing with the finance department of KB Homes. We have great credit and credit scores and was going to put a down payment of half the cost of the house, yet the finance department (Mr. Aguilar) failed to be transparent with communication on items that was needed and the request for unusual request for letters for the home purchase was too much. In the end, it all worked out and we went with Navy Federal Credit Union and closed within 3 weeks after our initial visit with the credit union. They took care of care of a 30 year active duty service member w/o all of the unusual letter request to purchase a home in Texas. ... More

craftsmanship could of definitely be better, unfortunately we did not notice the issues until we were all moved in, AC broke down within the first weeks of closing and it took 1 week to repair!, siding that had to be replaced outside still not painted and it has been over 2 weeks already!!. Definitely makes us reconsider our choice of builder...

Closing process was such a headache, documentation process is so messy that it delayed us from closing for about 3 months. Loan processor was changed mid process and we had to gather all documentation all over again. Overall not a very simple process for closing. Review in regards to the house: Everything is working well, happy to finally have settled into my new home.

it was going so well since 4 days left before the closing date. They let me know about the delay 4 DAYS before closing and I had to pay extra money to Airbnb and the storage. Because I moved from California and had nowhere to stay you shouldn't trust them and take some action about what they promised about the closing date.

Our sales person was not the greatest or most knowledgeable. We got many answers from them that were incorrect and ended up costing us in the end. Our construction manager was great but it seemed like the construction team cut corners and did not do everything correctly or to the best of their ability. We have some issues that still need to be fixed but we are having trouble getting them out to fix things. Overall, our experience was ok but would not build with them again.

You get an ok house for a good price, but be very careful with the builder contractors they will leave a mess and to make them to clean after is very difficult, other than that you get a good place to live for an affordable cost.

Consider hiring a good home inspector. Pay attention to construction process and contractor workmanship.

We were provided with incorrect information prior to purchase. Were told that there was only one home left to build in this area and that is why they were selling this display home at reduced price. Three more homes have been built across the street since we moved in. Home insurance company notified us that they were canceling our insurance due to a roofing issue. The shingle were rolling or curling. KB Homes said this was not under warranty (2 months after purchasing home) but they would repair it out of gratuity. Still have to provide proof to the insurance company. Now we have discovered that blown in insulation was not completed in the attic. Wonder how KB will react to this. Almost wish we had not purchased this home. ... More

My experience with the sales guys was great, but not so with KB management who seems invisible. They only use the small guys on the ground for issues that require leadership to address. Please ensure you ask all questions before construction begins, I assumed sprinkler system was part of the home, only to discover last minute, it's an additional expense, it was not disclosed in the beginning.

My initial experience with KB was quite good. The sales, design studio, mortgage lending and construction manager would be rated 5 stars to work with but after closing, my experience has been much different. Pretty much, once you close on the house and try to get responsiveness from the warranty department to correct sloppy work completed along the way during the construction of your 'new' home, you can expect at least a month of back and forth to try to get anything accomplished. Severely disappointed based on my original high expectations from KB. Their motto of "Built on Relationships" is a complete farce in my experience. ... More

3 months delay caused a closing on a higher interest rate. Finishing wasn't that good. Everything in the house is a standard and you have to pay to upgrade, upgrades only cost me $31k. Little details could make difference and help me save money such as adding a towel hanger next to the shower. But one employee can change your experience and I have to thank the superintendent Bobby who delivered my house, he is super nice and professional.

Brittany and sapna made my experience awful.Mohammed is a great loan officer and the warranty team is excellent

It was a great experience with buying my new home. Everyone was a pleasure to work with. The only minor issues I’ve noticed after moving in was sloppy caulking and painting in certain areas. They could really use some new construction workers, most of them are lazy!

The sales was great but the construction came with hitches because of communication issues. However, after I entered my house, the response has been good.

Okay for low budget

Material used for home are cheap. Blue tape was taken lightly and not fixed appropriately. Claim calls have been great! Response has been fast.

I think they need better supervision on the house works especially at the terminations that's ones are very bad