KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1026 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
KB Home - Very Professional People
- Erick M.
- Verified HomeBuyer
- March 24, 2020
- Houston, TX
Very Professional People
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The dream come true
- Cuong D.
- Verified HomeBuyer
- March 24, 2020
- Conroe, TX
Thank you KB team. You do great job and hardworking
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
So In Love!!!
- Roy D.
- Verified HomeBuyer
- March 19, 2020
- Magnolia, TX
The entire experience from start to finish was just amazing! Everyone was readily available and so helpful. And our house is even better than we expected. We are truly loving our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Completely Satisfied
- John R.
- Verified HomeBuyer
- March 17, 2020
- Magnolia, TX
The entire home building experience was pleasant and effortless. Very happy with my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Finish my house. Great sales person. Finish work Terrible.
- Robert C.
- Verified HomeBuyer
- March 17, 2020
- Katy, TX
Watch the construction of your house because the finish work is not up to par
KB Home responded:
Hello, Robert, thank you for your feedback. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –James
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Satisfied
- Martha S.
- Verified HomeBuyer
- March 17, 2020
- Magnolia, TX
Very happy with the house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I Am so happy with my new house
- Leyla L.
- Verified HomeBuyer
- March 10, 2020
- Conroe, TX
I like comunication, dseginn plan models and size of closet I love it
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Thanks Patrick and tabitha I know I wasn’t a easy client to deal
- Rickey J.
- Verified HomeBuyer
- March 10, 2020
- Houston, TX
Thanks Patrick and tabitha I know I wasn’t a easy client to deal with but I do highly appreciate it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Despite some issues, we are still happy with our new KB home.
- Bobby T.
- Verified HomeBuyer
- March 04, 2020
- Houston, TX
Despite some issues, we are still happy with our new KB home.
KB Home responded:
Hey Bobby, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
All the way VIP service Best of them all
- Jimmy R.
- Verified HomeBuyer
- March 01, 2020
- Houston, TX
from the salesperson to the Builder even the Mortgage guys were so understanding Shout out to Christina K, Luis A & Jake .M even after I closed they are still here with me.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding !
- Daryl C.
- Verified HomeBuyer
- February 25, 2020
- Pearland, TX
The entire process went well with no hiccups / staff was professional and knowledgeable
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My husband and I had a wonderful experience and love our new
- Cheyenne D.
- Verified HomeBuyer
- February 25, 2020
- Magnolia, TX
My husband and I had a wonderful experience and love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Helpful Team
- Avril A.
- Verified HomeBuyer
- February 20, 2020
- Pearland, TX
Lisa and David kept me up to date with every aspect of the build. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Experience
- Adam R.
- Verified HomeBuyer
- February 19, 2020
- Katy, TX
Sales staff was truly outstanding & could not have had a better experience with them. Financial rep was just as excellent as the sales staff and worked through the year end holidays to get the purchase done on time. Both reps (sales & loan) answered any & all questions I had, which were a lot with me being a 1st time home buyer. Construction supervision went on a detailed walkthrough of the house prior to closing & also could not have been friendly. Overall, highly recommend KB Homes. Getting to closing was the only frustrating part but I believe that to be the case with anywhere you get a ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Nadir B.
- Verified HomeBuyer
- February 18, 2020
- Katy, TX
Mr. Ken was very helpful and professional. He was very professional in assisting us in a timely manner and had a lot of patience with us. Mr. Buck, Thomas was very helpful and nd courteous.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
KB Home - Beautiful Home as Promised!
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Pearland, TX
Beautiful Home as Promised!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ok
- Hadja D.
- Verified HomeBuyer
- February 18, 2020
- Katy, TX
Some upgrades shouldn't be paid for. It is s desappointment. Already having issues with the backyard, water sitting in and my ceileing lamps falling off. I like my house but you could have done better
KB Home responded:
Hi Hadja, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Best experience
- Liuber L.
- Verified HomeBuyer
- February 17, 2020
- Katy, TX
Everyone from Shaun, to Bobby has been a great experience. Bobby has been so on top of things has made this experience a complete bliss
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager is awesome
- Bobby V.
- Verified HomeBuyer
- February 12, 2020
- Pearland, TX
Our Construction manage,r Correy M. is freaking great. Ever since he took over, things just got done and made our house much better. We felt at ease and less stress with continual updates and seeing the progression for ourselves. Even after closing, it was great having him still checking in on us. The post closure checkups just make things so much better for us especially with all the stress of moving, unpacking, and getting things setup in new home. We just want to add that, hopefully all new home buyers get a great construction manager like the one we got. Thanks again from our whole ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst experience
- Erik J.
- Verified HomeBuyer
- February 04, 2020
- Porter, TX
From the beginning of our home buying experience we’ve been misled, misinformed, inconvenienced and shown that customers and customer satisfaction is not a priority for KB homes. From random pricing changes and poor quality work to failure to communicate and overall difficulty to do business with, with the exception of the follow up and reliability of Mike, the super intendant, building and purchasing with KB is a grueling and terrible experience. I would not recommend building or purchasing from KB to anyone.
KB Home responded:
Hi Erik, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
KB Home - My experience with KBHome was excellent.
- Anonymous
- Verified HomeBuyer
- February 04, 2020
- Houston, TX
My experience with KBHome was excellent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My experience with KB home was amazing.
- Mariam N.
- Verified HomeBuyer
- February 04, 2020
- Richmond, TX
My experience with KB home was amazing. They really value their customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good starter home.
- Anonymous
- Verified HomeBuyer
- February 04, 2020
- Houston, TX
Good starter home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New chapter
- Anonymous
- Verified HomeBuyer
- January 30, 2020
- Katy, TX
Thank you for giving us our dream home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cimarron River Lane
- George C.
- Verified HomeBuyer
- January 25, 2020
- Magnolia, TX
Shaun has been very helpful
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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