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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - I like the quality of the construction and the design of the

  • Jorge R.
  • Verified HomeBuyer
  • December 10, 2019
  • Katy, TX

I like the quality of the construction and the design of the house.Thanls KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - good

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2019
  • Katy, TX

Overall good. It was good experience. Good service and follow up from sales representatives

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It’s ok

  • Sonia U.
  • Verified HomeBuyer
  • December 10, 2019
  • Houston, TX

It’s ok

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

If I could turn back the hands of time...

  • Alicia B.
  • Verified HomeBuyer
  • December 05, 2019
  • Richmond, TX

Asked to resubmit my first review bc “doesn’t meet website guidelines “ ... laughable smh... Here’s a summary: Nice staff/responsiveness... 4 stars Value for price .... 3 stars Trustworthiness... 1 star.. lost trust from the very beginning to the end. A pure nightmare Quality... 1 star .. never moved into a new home that was presented new ... (sloppy, debts, splatters, wires etc)

KB Home responded:
Hey Alicia, thank you for your feedback. We are very sorry for any frustration with your home and experience. Please e-mail CustomerRelations@kbhome.com, and we will put you in touch with a KB Home division manager to assist with this matter. Best wishes. --Brian

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

Great value and quality for the price!

  • Robert G.
  • Verified HomeBuyer
  • December 03, 2019
  • Humble, TX

Seriously consider KB Home and compare it to others before you purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good neighbor and good quality

  • Jose S.
  • Verified HomeBuyer
  • December 03, 2019
  • Katy, TX

Good neighbor and good quality

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB HOMES

  • Jancy M.
  • Verified HomeBuyer
  • December 03, 2019
  • Pearland, TX

Great group of professionals.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good price, regular workmanship, ok materials

  • Edgar G.
  • Verified HomeBuyer
  • November 26, 2019
  • Katy, TX

You get an ok house for a good price, but be very careful with the builder contractors they will leave a mess and to make them to clean after is very difficult, other than that you get a good place to live for an affordable cost.

KB Home responded:
Hey Edgar, thanks for your feedback. Regarding the mess, let us know if we can be of any assistance at CustomerRelations@kbhome.com. –Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great!

  • Edson G.
  • Verified HomeBuyer
  • November 20, 2019
  • Pearland, TX

Great people and service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Awesome staff, awesome houses!

  • Ajay Y.
  • Verified HomeBuyer
  • November 19, 2019
  • Pearland, TX

Awesome staff, awesome houses!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Sales & Construction Staff

  • Jean B.
  • Verified HomeBuyer
  • November 19, 2019
  • Houston, TX

From our sales rep (JT) and construction superintendent (Mike) they were both excellent from beginning to end! :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you for everything

  • Jaren D.
  • Verified HomeBuyer
  • November 18, 2019
  • Katy, TX

Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying and building experience and we got super house!

  • Cawhan L.
  • Verified HomeBuyer
  • November 12, 2019
  • Conroe, TX

KB always had someone available to answer questions and help out - very proactive and did a good job anticipating our needs. We made some last minute changes that really challenged the Sales group but they made it happen. The KB guys doing the building (Ops) were really good. Example: they found things on the walk around that I did not see - and corrected them. Very helpful and responsive employees.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - If I had to do it again I still will purchase my home from KB

  • Robert P.
  • Verified HomeBuyer
  • November 12, 2019
  • Conroe, TX

If I had to do it again I still will purchase my home from KB great people ro work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value

  • Alicia R.
  • Verified HomeBuyer
  • November 12, 2019
  • Katy, TX

So far we love our house. Everyone was great to work with and very helpful every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - for me the are good

  • Hassan D.
  • Verified HomeBuyer
  • November 12, 2019
  • Houston, TX

for me the are good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s all done right!

  • Jerry W.
  • Verified HomeBuyer
  • November 08, 2019
  • Magnolia, TX

We could have not been more pleased with our purchase and the amount of attention to making everything right including any follow up service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Incredible value. Outstanding construction quality!

  • Romeo R.
  • Verified HomeBuyer
  • November 07, 2019
  • Richmond, TX

KB Home is an underrated gem. My home impresses everyone to enters. Everyone, without exception, believes the home is both larger and more expensive than it is. I can't describe the overwhelming sense of pride I feel, every time I open the front door.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Houston, TX

Trust the process with KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Happy camper!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2019
  • Katy, TX

Happy camper!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The house buying process was amazing.

  • EduardoAlejandr S.
  • Verified HomeBuyer
  • October 31, 2019
  • Katy, TX

The house buying process was amazing. The communication between all parties made the process of buying our home a pleasure and an ease. Every question and concern was answered properly and dealt with easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s a nice home!

  • Kenneth H.
  • Verified HomeBuyer
  • October 29, 2019
  • Conroe, TX

The build is a fast process, they keep in touch with you all through the building process and after you move in to make sure there are no hidden issues lurking about.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good people to work with.

  • Jorge A.
  • Verified HomeBuyer
  • October 29, 2019
  • Katy, TX

Easy to buy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service!

  • Dedrea J.
  • Verified HomeBuyer
  • October 22, 2019
  • Houston, TX

My experience was great from signing purchase agreement to closing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good

  • Brian J.
  • Verified HomeBuyer
  • October 08, 2019
  • Humble, TX

Review everything before taking posession

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4