KB Home Reviews in Houston, TX

Everyone was very professional during my home buying process

Good job

Amazing customer service and superb value for my money!

KB Homes was very timely and professional. The quality of their products was very good and worth the price. Any questions I had were answered very quickly.

Best customer service from the salesman to the contractor. Most impressive salesman and Contractor checks on you after a month

we really love our new house

We couldn't be happier with the quality of work and the quality of people we worked with throughout the buying, designing, building, and closing process with KB Home.

The team that work with me are fantastic from Sale- Mr Danish to Construction supervisor- Nathan, Carolyn lee , Ana and others.

KB made the process smooth, understandable and transparent. Both the sales rep and the construction manager were always responsive, Thanks so much!

Awesome experience

Process was well communicated every step of the way.

Kb homes always give information and great feed back for helpful tips. My advice is to always ask questions long the way they are so good at giving you good answers.

Good Home

Salesman: Started with Claudia ended with Jeff (great guy - I like Jeff) Loan Officer: Started with “forgot name” ended with Corey(I liked him) Project manager: Started with John, ended with Chris. (Not going to say anything bad but I don’t have anything good to say about either) Customer Service Rep: Started with Eric and now have Damon ( Damon is definitely helping with the issues) With all the switching, I felt like that was a red flag alone.... Honestly I haven’t been happy. This was my first purchased home and I’ve had quite a few issues. Yes, understand mistakes happen but does this company have a in house inspector or is it the “project managers” job to catch the workers mistakes... Just a few things I’ve dealt with in my “brand new home”..... Some of the bedroom doors don’t lock - need to tell Damon. Carpet issues - repaired! Fence detached - notified Damon Dented garage - replaced and painted. Damon is working on that. Back door isnt flush, can’t lock the top lock on the back door - need to tell Damon Overall: We love our home and the location, ready to get these issues resolved and I’ll happy. ... More

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

perfection

Good Thank you

Good costumer service while building process

craftsmanship could of definitely be better, unfortunately we did not notice the issues until we were all moved in, AC broke down within the first weeks of closing and it took 1 week to repair!, siding that had to be replaced outside still not painted and it has been over 2 weeks already!!. Definitely makes us reconsider our choice of builder...

Staff are wonderful floor plans are awesome I don’t like the fact that every thing you have pay extra for a door knob a porch light etc. but other than that I am enjoying my new space

Very professional staff.

As a first time home buyer the process was very smooth. Doug in sales was very helpful with assisting us in getting exactly what we wanted.

Home is in good condition, there are details in the house that could have used some extra attention.

The KB team was very responsive and helpful

very please with the builder