KB Home Reviews in Houston, TX

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Satisfied with qualify.

The service was amazing! They treat you like family.

Good

I'm very disappointed that internet access is still not available on my street. If I'd known this, I would not have bought with KB Homes.

Expecting a wonderful home building experience but had major issues with sales staff and construction. Construction quality was substandard from the framers to the finishers. Walls are not square. Everything was done half way right. Had to stay on top of them everything step of the way and we still had issues. Poor communication from sales staff and construction manager. Great experience with KB Mortgage and Design Center staff. We love the floor plan and the location but so disappointed in construction experience.

Great experience and great home.

Everything was great.. quality great.. no problem whatsoever..

Disappointed in the quality of the interior paint. Paint splatter is on almost all 1/4 round and floors. Painters did not caulk under any door frames.

What I like most about the team is how responsive they were to my needs and questions. I had direct numbers for each member of my team and each person regularly checked to make sure I was satisfied.

Good experience

They need to improve on customer service

People are nice and helpful.

My sales agent Tabitha and contractor Jimmy were amazing! I wish the trim guys had been more careful and cleaner.

KB home good company but I didn't deliver my second home. 2 months late.

We have lived in the home over 3 months now. We love the house and neighborhood. We were very satisfied with our sales rep and the gentleman who oversaw all the construction - I rated them both "10"s. However, I've reported in writing numerous times that the back lawn is a swamp that never drains, and KB Homes is doing absolutely nothing about it. We can't walk across the lawn without waterproof boots. We cannot mow the lawn because a mower won't make it through the mud. The dogs cannot go outside without getting their feet wet. We certainly can't play any lawn games. I'm at the point where I'm ready to report this to the Better Business Bureau or one of those "on your side" local news stories. ... More

The KB Home was built great and the people I worked with from the Sales, Studio, loan officer, to the construction were AWESOME!

Some of the material or craftmanship used could be improved, but overall ok.

We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.

Good sales reps and construction managers that help you with any questions/concers throughout the process.

Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support

So far so good

Staff were great !

There are so many things that were overlooked, I wish that I’d had done better research into all the complaints with kB home before.

Excellence