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KB Home

KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1032 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1032 Reviews in Houston Area

Star Rating Breakdown

5 ★ 791

4 ★ 131

3 ★ 54

2 ★ 31

1 ★ 25

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Great homes

  • Tania G.
  • Verified Homebuyer
  • January 15, 2019
  • Houston, TX

Good sales reps and construction managers that help you with any questions/concers throughout the process.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

Rough start Great finish

  • Alan I.
  • Verified Homebuyer
  • January 08, 2019
  • Pearland, TX

Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - So far so good

  • Dean A.
  • Verified Homebuyer
  • January 07, 2019
  • Houston, TX

So far so good

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Staff were great !

  • Linda M.
  • Verified Homebuyer
  • December 28, 2018
  • Houston, TX

Staff were great !

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - There are so many things that were overlooked, I wish that I’d

  • Kristen W.
  • Verified Homebuyer
  • December 20, 2018
  • Porter, TX

There are so many things that were overlooked, I wish that I’d had done better research into all the complaints with kB home before.

KB Home responded:
Hi, Kristen, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -Lynn

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 2

Great

  • Olawale I.
  • Verified Homebuyer
  • December 20, 2018
  • Richmond, TX

Excellence

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent

  • Daliah Q.
  • Verified Homebuyer
  • December 20, 2018
  • Houston, TX

Excellent

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5