Skip main navigation

KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1020 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Just

  • Susan L.
  • Verified HomeBuyer
  • March 12, 2025
  • Tomball, TX

They make the process of buying a home as smooth as possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB is very responsive

  • Johnny T.
  • Verified HomeBuyer
  • March 11, 2025
  • Cypress, TX

Our KB Team was very responsive to every question and concern we had along the way. They went out of their way to ensure we were delighted with our new home. This was not only true during the build, but also since we closed. They have continued to quickly respond to any issues or questions we have had sinceoving into our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worth it!

  • Jan M.
  • Verified HomeBuyer
  • March 05, 2025
  • Cypress, TX

KB home is worth the price.very helpful and responsive construction manager Brayden!our warranty officer Rick always there to fix issues if anything arise. I love my KB home better than top tier builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best contractor experience

  • Adrienne R.
  • Verified HomeBuyer
  • March 03, 2025
  • Cypress, TX

Bobby was my contractor on my new home build and he made the process seem so smooth and easy to get through. Consistently updating me and answering any questions or concern I had. KB homes price point is very reasonable for the products and quality of material that the offer and I am please to have purchased my home with KB.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lewis

  • Lewis R.
  • Verified HomeBuyer
  • February 16, 2025
  • Willis, TX

This was my first new home. I’ve owned several home but KB home made the process easy. My salesman Ivan was great and very patient with my numerous trips and tours of the model home I wanted to build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brandon

  • Yolanda R.
  • Verified HomeBuyer
  • February 12, 2025
  • Texas City, TX

Thank you to Brandon , excellent job and customer service , he explained very clear all we need to know and even more,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good, nice, and cool, pleased

  • Belema K.
  • Verified HomeBuyer
  • February 11, 2025
  • Fresno, TX

This is BELEMA, l would like my Brother to have a house here

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mostly good

  • Gregory G.
  • Verified HomeBuyer
  • February 11, 2025
  • Conroe, TX

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

First Time Homebuying Experience

  • Maria C.
  • Verified HomeBuyer
  • February 09, 2025
  • Fresno, TX

Considerably appropriate and timely execution with the process of homebuying procedures.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Anita

  • Kitty H.
  • Verified HomeBuyer
  • February 01, 2025
  • Spring, TX

The builder was great dusty but to be honest find you an outside lender cause kb lenders don’t know how to do there job Anita was terrible worse experience ever she stressed me out daily lied about everything from the start and then other lenders tried to fix her mess and couldn’t felt so bad for the guy trying to help but to many people warned me to get an outside lender I should have listened from the start but my home is beautiful love the open concept but get you an outside lender less stress

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 5

Horrible Experience

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2025
  • Conroe, TX

If I could go back and wait to purchase a home, I would. My home buying experience was horrible and now that I’ve closed it’s been my biggest regret. There’s been so many issues and bad customer service. I didn’t have this bad gut feeling for nothing. I can’t wait to get over my waiting period to put my house up for sale. I dont even care to lose Im just done with this headache.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Very bad workmanship, materials and not transparent during sales questions and disclosures.

  • Jerome A.
  • Verified HomeBuyer
  • January 30, 2025
  • Houston, TX

If faults are found with code violation and bad workmanship, they tend to brush it under the rug and state that 'THIS IS HOW WE BUILD KB HOMES!"

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Shonda was a delight to work with. She was pleasant and most important she was honest.

  • Delia H.
  • Verified HomeBuyer
  • January 28, 2025
  • Texas City, TX

When you buy a home from K B it is a great overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience

  • Ajodeji O.
  • Verified HomeBuyer
  • January 27, 2025
  • Houston, TX

My experience with KB homes since closing on my home has been absolutely terrible. Can't get anything resolved. Workmanship is geeible as things are starting to fall apart 2 months later. I am extremely disappointed

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

NA

  • Taquitta N.
  • Verified HomeBuyer
  • January 16, 2025
  • Katy, TX

The process was worth the wait.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Responsive team

  • Vishesh P.
  • Verified HomeBuyer
  • January 11, 2025
  • Katy, TX

I am very happy with the customer support from the team. Always responsive to any questions we had.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Recommend Going with Different Builder

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2025
  • Houston, TX

Not a great experience as a FTHB. Salesman just wanted to make a sale and at times was not prompt in answering my questions or concerns. The project manager was worse. Unprofessional and unwilling to work with me until it was nearing closing time. Pushed back closing more than five times and I was very patient about it but the project manager wanted to blame me. Thankfully my loan officer understood how this particular KB PM worked and helped me out so I did not have to pay for a rate lock extension. Would look elsewhere if you're a FTHB. Had to point out A LOT of issues during the build and ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Very Good Homebuying Experience!

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2025
  • Katy, TX

KB Homes have done a very good job with the homebuying process! I am very pleased with the purchase of the new home at Kay Manor Trails in Katy, TX. KB Homes was helpful and insightful in ensuring I was getting the best from them. Thanks KB Homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Very pleasant experience

  • Sergey S.
  • Verified HomeBuyer
  • December 27, 2024
  • Cypress, TX

As a first time home buyer I can't thank everyone involved enough for being so helpful and responsible, thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time buyer

  • Imlinn P.
  • Verified HomeBuyer
  • December 21, 2024
  • Katy, TX

I am a first time buyer. My loan officer loan officer Sandra Elliot stayed on top things and helped me through this. I was able to write my favorite Psalms on the wood during construction, I took lots of before pictures and I received lot of support through the process. There were some questionable moments but thankfully I was able to close.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mirzeta

  • Mirzeta C.
  • Verified HomeBuyer
  • November 15, 2024
  • Katy, TX

Buying home with KB Home was truly a unique experience as process was so easy and seamless. KB home Team is very well organized, knowledgeable, friendly and very professional. I would highly recommend them for anyone who is looking to build their dream home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new home!

  • Jose M.
  • Verified HomeBuyer
  • November 15, 2024
  • Katy, TX

The process on choosing the options was really smooth. We were always given notification every week on the build. Once finished, the house is impeccable. I would definitely recommend the company to anyone that is looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Bret K.
  • Verified HomeBuyer
  • November 15, 2024
  • Houston, TX

From the initial salesman to the closing, not a dud in the bunch. Good people, good product.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice!

  • Pearl A.
  • Verified HomeBuyer
  • November 14, 2024
  • Katy, TX

Nice, not stress at all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience purchasing a home with KB homes.

  • Claire E.
  • Verified HomeBuyer
  • November 14, 2024
  • Katy, TX

Thanks to my sales agent and mortgage loan originator, we had a smooth experience throughout the process. They promptly responded to every concern we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5