KB Home Reviews in Houston, TX

I am a first time buyer. My loan officer loan officer Sandra Elliot stayed on top things and helped me through this. I was able to write my favorite Psalms on the wood during construction, I took lots of before pictures and I received lot of support through the process. There were some questionable moments but thankfully I was able to close.

Buying home with KB Home was truly a unique experience as process was so easy and seamless. KB home Team is very well organized, knowledgeable, friendly and very professional. I would highly recommend them for anyone who is looking to build their dream home.

The process on choosing the options was really smooth. We were always given notification every week on the build. Once finished, the house is impeccable. I would definitely recommend the company to anyone that is looking for a new home.

From the initial salesman to the closing, not a dud in the bunch. Good people, good product.

Nice, not stress at all!

Thanks to my sales agent and mortgage loan originator, we had a smooth experience throughout the process. They promptly responded to every concern we had.

After the closing i found some issues and contacted the warranty service department. Greg was very responsive and he immediately come and check the issues and resolve it. Really appreciated the excellent service.

Everyone was amazing to work with!

There were a few bumps in the road getting our deal done, but it all worked out. I only have 2 real complaints about the build. #1, the price to add a cover over a mere 10x10 square and the price to extend the patio just 5ft is way too high. The patio cover was out of our price range, so we considered extending the patio another 5ft. But due to the building restrictions, we couldn't do that and would have to extend another 10x10, even though the price sheets gives you prices by the sqft as though you could just get a few feet added. Since we would have to get another 10x10, that priced us out of our budget. #2, the grass. Our home was built/completed in July/August, while Houston was going through a drought. As you can imagine almost ALL MY SOD WAS DOA. I was there the day it was laid, and most of the grass was already dead. Even after we moved in and I asked for replacement pieces, we were still in the drought and they just brought more half-dead sod. Since our grass isn't covered by the warranty, it would be nice to ensure everyone gets fresh/green sod. I'd rather move into a house with the yard not complete, than to move into a yard completed with dead grass. Advise to buyers, stay on top of the things that the warranty will take care of. Save your handler's number on your phone! Other than those 2 things the build process was fairly smooth..my building supervisor Michael was easily available, Darrell was also a great help at answering all my questions and easing my concerns. ... More

To know that buying homes from KB homes is the best thing that happened to me, and l enjoy every step of it from the salesperson to the end of everything. I will recommend every home buyer to buy from KB Homes they’re the best.

My journey went smooth , The whole team were supportive and responsive at every step, The sales agent was amazing who went above and beyond to satisfy my needs, The only thing I would say is that quality needs to beimproved a bit but still it's not that bad but can be improved, Remaining the whole journey as a first time home buyer was very positive.

I have everything I want in a home and KB helped me realize my dream. My contractor, Chad has continued to help me with any issues I have even after I moved in. I wouldn't change a thing.

Brandon our construction manager was awesome very helpful and accommodating

Buying a home will be stressful no matter how you do it ( unless you just have the cash laying around I suppose). BUT. the Loan Team and The Building Team ( as they are who we work with the most throughout this process) have been Godsends. I could not be more grateful for the patience and customer service they have shown and provided. My family and I have felt nothing but blessed since moving into this house and we are so thankful and impressed.

Greg was great and very responsive and informative

All KB we worked with were great.

Braydon was excellent in every aspect of our build and even makes himself available to help after the house was completed. Definitely above and beyond any other experience I’ve had with houses I’ve had built in the past. Michael was very responsive to any concern we had through the whole process it was a pleasure working with him. Victoria was very responsive with any questions we had and made sure we had everything we needed to make the finance and closing process as smooth as possible. KB team members showed outstanding customer service and I am very happy we built with KB! If we ever need to build again we will definitely use KB based on our experience and would recommend KB to others based on our experiences. Thank you! ... More

Enjoyed the experience and knowledgeable staff. Made buying and maintaining a residence easy

Great job, I’m very happy.

David sales guy is very proficient and helpful. Always there to answer any questions we had and kept us informed every week on the progress of our construction. Excellent customer service!

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were doing. I hope that structurally, electrically, and with the plumbing and HVAC installation construction team really took their time and provided a professional and quality work because that is the work that homeowners cannot see and trusts the builders with. ... More

i will recommend it all to all my friends and relatives.

KB Home buying and construction team were really attentive and informal throughout the entire process. With being a first time home buyer, they made it really easy for me.

There are still some outside painting that need to be done, waiting to be contacted regarding that

We had a smooth experience buying our house through KB team, As family we are happy with our new house and thank you for your 5 star job