KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1020 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Easy
- Kelly H.
- Verified HomeBuyer
- July 25, 2024
- Alvin, TX
KB homes employees made the experience very pleasurable. Answered all my question, so happy with the quality of work and their professionalism. I built a home before and it was never this easy. Great job KB homes ( Imperial Forest).
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Angel
- Angel R.
- Verified HomeBuyer
- July 20, 2024
- Alvin, TX
I found cheaper similar houses in this same area
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great Experience
- Lastesha S.
- Verified HomeBuyer
- July 20, 2024
- Rosharon, TX
We had a great first time buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Issues with insurance coverage
- Teresa S.
- Verified HomeBuyer
- July 20, 2024
- Alvin, TX
I have recently been having to deal with a gap in the insurance covers that was supposed to be paid by the lender/title company causing me to have to be wasting time on the phone because someone dropped the ball on your end. Not very pleased with this. I am not the first person that has bought a home which required wind and hail coverage so I’m pretty sure this company has dealt with knowing that there is no grace period with a new policy and so you all should have paid the policy on the due date as specified on all the paperwork that was sent to you days prior to closing. Not very pleased ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Greg, Alberto, and Scott were all amazing!!! Also Michelle!
- Jacob I.
- Verified HomeBuyer
- July 14, 2024
- Alvin, TX
I can’t ask for a better experience. These are me feel like a king the second I wanted to start the conversation about buying a home. Much love!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very professional, thanks for everything
- Rigoberto A.
- Verified HomeBuyer
- July 12, 2024
- Rosharon, TX
Great experience buying my first home, thanks to all the people that help through the process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lisa le &tieng van
- Lisa N.
- Verified HomeBuyer
- July 05, 2024
- Magnolia, TX
Frist time I purchased kb home,I love it,everything is great
KB Home responded:
Congratulations on your beautiful new home, Lisa! Thanks for sharing your positive experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall great experience
- Rachel T.
- Verified HomeBuyer
- June 21, 2024
- Tomball, TX
My experience from beginning to end with KB Homes was amazing. David in the sales office answered any question I had, Michael with construction gave me updates every week and always walked the house with me and explained everything very well. Very happy with my experience.
KB Home responded:
We're so glad to hear that you had such an amazing experience working with the entire team here at KB Home, Rachel!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excelent
- Nelly B.
- Verified HomeBuyer
- June 19, 2024
- Katy, TX
It is a good work team, excellent service, I am very happy with my new house.
KB Home responded:
Thank you for sharing your positive experience with our team, Nelly!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Better than expected
- Tracy B.
- Verified HomeBuyer
- June 19, 2024
- Magnolia, TX
I was so surprised how fast the home went up, after the foundation was set. The contract supervisor kept me informed every week on the progress. When I finally moved in I had a couple of small issues like attic door needed lubricating and dryer wasn't working with outlet, they fixed both issues within 3 days.
KB Home responded:
Thank you so much for taking the time to share your positive experience working with our team, Tracy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall Great Experience
- Sharon H.
- Verified HomeBuyer
- June 18, 2024
- Hockley, TX
My sales person and construction manager in Bauer Meadows were the absolutely best.
KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Sharon!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Juwana Brandon Dianne, Chrystal Von Sandy Todd
- Velma S.
- Verified HomeBuyer
- June 14, 2024
- Texas City, TX
Some of the Best personable caring and approachable individuals I have ever came across! The dream team that isn’t recognized by any one but us small people! Juwana
KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Velma!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great work with KB homes
- Renee G.
- Verified HomeBuyer
- June 12, 2024
- Texas City, TX
Great first time home buyer experience with KB
KB Home responded:
Congratulations on your first home, Renee! We're glad to hear that you had a great experience working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My experience with KB
- Bryan G.
- Verified HomeBuyer
- June 12, 2024
- Alvin, TX
From the get go all salesman and KB employees were great to work with from the design center to on site sales to the construction supervisor, got us into our new home on the time we we’re told and given. Great experience.
KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Bryan!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent and satisfied experience of home buying
- Saumyadeep H.
- Verified HomeBuyer
- June 12, 2024
- Cypress, TX
Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.
KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home team
- John C.
- Verified HomeBuyer
- May 31, 2024
- Cypress, TX
Starting with the KB Home real estate agents. They are very professional, knowledgeable and very curtesy with the buyers. KB agent Naomi kept me informed weekly after signing my contract and after the closing too! The mortgage team manger Victoria were excellent in the mortgage process and the negotiations of the sale. I felt very satisfied with the negotiated price, incentives offered, the closing cost and interest offered by KB. The Construction Team Supervisor Bobby did an exceptional job in the construction schedule has planned, maintained the cost planned, and completed the technical ...
KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, John!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excelente
- Luis L.
- Verified HomeBuyer
- May 30, 2024
- Rosharon, TX
Fue una excelente experiencia muy agradable y buena atención
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with KB
- Elyse D.
- Verified HomeBuyer
- May 29, 2024
- Cypress, TX
KB provided a great experience. We were kept up to date with all processes from the build team, design team, and sales team. Everyone was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ease if home buying experience
- Gisella G.
- Verified HomeBuyer
- May 28, 2024
- Tomball, TX
I was amazed at the swiftness of everyone at KB on their responses with issues I had.This actually made my home buying experience very seamless. Kudos to Jackie, Michael and Scott for their time and dedication.
KB Home responded:
We're thrilled to hear that the entire team here at KB Home was able to provide such a positive experience for you, Gisella!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
great experience
- Liliang L.
- Verified HomeBuyer
- May 22, 2024
- Magnolia, TX
Great experience, good service and nice builder
KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Liliang!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent quality.
- David D.
- Verified HomeBuyer
- May 21, 2024
- Texas City, TX
The materials, fit and finish are great. I looked at quite a few homes before deciding on this purchase and the value made it a solid decision. Everyone I've met from KBH have been friendly, and helpful.
KB Home responded:
We're so thrilled to hear that you're happy with the quality of your new KB Home, David!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Alot of unresolved issues
- Jaime E.
- Verified HomeBuyer
- May 10, 2024
- Texas City, TX
They left splotches of concrete on the driveway ,there are weird bumps in our tile ,they never came to redo our paint , and when they redid our fence the didnt angle it straight across it goes up down back up then down which makes no sense . Brandon has been unresponsive which says alot considering he told me to close on the house and he'd still fix all the issues
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
What??
- Angelina T.
- Verified HomeBuyer
- May 08, 2024
- Alvin, TX
Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My builder is fabulous and understanding. I will recommend him any time. I will rate him 100%
- Edith E.
- Verified HomeBuyer
- May 08, 2024
- La Marque, TX
KB Homes has great team, they supported me during the buying process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
The quickest purchase I've ever made
- Anna Z.
- Verified HomeBuyer
- May 07, 2024
- Cypress, TX
After seeing so many builders and finally finding KB, I absolutely loved the home from the outside to the inside. My family and I felt at home right away. Few issues we found after moving in but the warranty dept was so quick and friendly to respond. Love love my KB Home!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
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