KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Overall Great Experience
- Sharon H.
- Verified HomeBuyer
- June 18, 2024
- Hockley, TX
My sales person and construction manager in Bauer Meadows were the absolutely best.
KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Sharon!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Juwana Brandon Dianne, Chrystal Von Sandy Todd
- Velma S.
- Verified HomeBuyer
- June 14, 2024
- Texas City, TX
Some of the Best personable caring and approachable individuals I have ever came across! The dream team that isn’t recognized by any one but us small people! Juwana
KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Velma!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great work with KB homes
- Renee G.
- Verified HomeBuyer
- June 12, 2024
- Texas City, TX
Great first time home buyer experience with KB
KB Home responded:
Congratulations on your first home, Renee! We're glad to hear that you had a great experience working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My experience with KB
- Bryan G.
- Verified HomeBuyer
- June 12, 2024
- Alvin, TX
From the get go all salesman and KB employees were great to work with from the design center to on site sales to the construction supervisor, got us into our new home on the time we we’re told and given. Great experience.
KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Bryan!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent and satisfied experience of home buying
- Saumyadeep H.
- Verified HomeBuyer
- June 12, 2024
- Cypress, TX
Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.
KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home team
- John C.
- Verified HomeBuyer
- May 31, 2024
- Cypress, TX
Starting with the KB Home real estate agents. They are very professional, knowledgeable and very curtesy with the buyers. KB agent Naomi kept me informed weekly after signing my contract and after the closing too! The mortgage team manger Victoria were excellent in the mortgage process and the negotiations of the sale. I felt very satisfied with the negotiated price, incentives offered, the closing cost and interest offered by KB. The Construction Team Supervisor Bobby did an exceptional job in the construction schedule has planned, maintained the cost planned, and completed the technical ...
KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, John!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excelente
- Luis L.
- Verified HomeBuyer
- May 30, 2024
- Rosharon, TX
Fue una excelente experiencia muy agradable y buena atención
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with KB
- Elyse D.
- Verified HomeBuyer
- May 29, 2024
- Cypress, TX
KB provided a great experience. We were kept up to date with all processes from the build team, design team, and sales team. Everyone was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ease if home buying experience
- Gisella G.
- Verified HomeBuyer
- May 28, 2024
- Tomball, TX
I was amazed at the swiftness of everyone at KB on their responses with issues I had.This actually made my home buying experience very seamless. Kudos to Jackie, Michael and Scott for their time and dedication.
KB Home responded:
We're thrilled to hear that the entire team here at KB Home was able to provide such a positive experience for you, Gisella!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
great experience
- Liliang L.
- Verified HomeBuyer
- May 22, 2024
- Magnolia, TX
Great experience, good service and nice builder
KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Liliang!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent quality.
- David D.
- Verified HomeBuyer
- May 21, 2024
- Texas City, TX
The materials, fit and finish are great. I looked at quite a few homes before deciding on this purchase and the value made it a solid decision. Everyone I've met from KBH have been friendly, and helpful.
KB Home responded:
We're so thrilled to hear that you're happy with the quality of your new KB Home, David!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Alot of unresolved issues
- Jaime E.
- Verified HomeBuyer
- May 10, 2024
- Texas City, TX
They left splotches of concrete on the driveway ,there are weird bumps in our tile ,they never came to redo our paint , and when they redid our fence the didnt angle it straight across it goes up down back up then down which makes no sense . Brandon has been unresponsive which says alot considering he told me to close on the house and he'd still fix all the issues
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
What??
- Angelina T.
- Verified HomeBuyer
- May 08, 2024
- Alvin, TX
Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My builder is fabulous and understanding. I will recommend him any time. I will rate him 100%
- Edith E.
- Verified HomeBuyer
- May 08, 2024
- La Marque, TX
KB Homes has great team, they supported me during the buying process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
The quickest purchase I've ever made
- Anna Z.
- Verified HomeBuyer
- May 07, 2024
- Cypress, TX
After seeing so many builders and finally finding KB, I absolutely loved the home from the outside to the inside. My family and I felt at home right away. Few issues we found after moving in but the warranty dept was so quick and friendly to respond. Love love my KB Home!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Outstanding
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Katy, TX
My Kb home buying experience was so smooth and pleasant! I was treated like family from beginning to end! I was made aware of every development on my home as I was out of state! Kb home staff member's are a Professional; Knowledgeable; Resourceful; Respectful and Honest team! The followup from building is also a plus! Your home is like their home! I am a satisfied customer! I highly recommend kb home team to be your building project! Thank's KB home!
KB Home responded:
We're thrilled to hear that you had such a positive experience working with the entire team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Devoted community
- Adrian W.
- Verified HomeBuyer
- May 02, 2024
- Katy, TX
My overall experience was excellent kb builders were great to work with and answered all my questions and made the minor adjustments as needed thanks for everything
KB Home responded:
We're so glad to hear that our team were such a positive team to work with for you, Adrian!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The quality is horrendous and cheap
- Hong T.
- Verified HomeBuyer
- April 30, 2024
- Fresno, TX
The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the ...
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 1
First-time home buyer
- Anita D.
- Verified HomeBuyer
- April 24, 2024
- Texas City, TX
As a first-time home buyer, KB Homes made the process fairly smooth and easy to follow.
KB Home responded:
Congratulations on your first home, Anita! We're glad to hear that you had an enjoyable time working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loved loved loved
- Bonnie R.
- Verified HomeBuyer
- April 23, 2024
- Texas City, TX
We had to wait on some permits but we loved the whole experience
KB Home responded:
We're glad to hear that you loved your KB Home experience, Bonnie!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brandon Was amazing
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Texas City, TX
Long process but helpful hands make it easier
KB Home responded:
We're thrilled to hear that Brandon and the rest of our team were able to provide such a positive experience for you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Beautiful home. Subpar quality. Ok service throughout.
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Texas City, TX
My home-buying experience was long and stressful, yet so worth it in the end. The quality of my KB home is not great or the worst just ok. There are a lot of things I feel could’ve been put together and/or installed differently or much neater. The experience from the loan department could’ve gone much better as well. More education and follow ups regarding the loan process and expectations of the timeline would have been very helpful and nice. Overall, I’m satisfied with my home and KB’s service to fix any lingering issues.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
It was good
- Matilda M.
- Verified HomeBuyer
- April 17, 2024
- Alvin, TX
We didn’t have any problems buying
KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Matilda!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Tanika/Justin
- Rhonda H.
- Verified HomeBuyer
- April 17, 2024
- Spring, TX
The Sales with Tanika is amazing and Justin is amazing
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 5
Mustang Ridge
- Nakia W.
- Verified HomeBuyer
- April 15, 2024
- Magnolia, TX
My experience with the sales and construction side was great…. However, I advise anyone not to use kb lender they were horrible I don’t care what incentive their offering go with your own lender. They dropped the ball so many times never took accountability. They will go radio silent on you at the end and leave you wondering what’s going on. I had to put my foot down and threaten to call corporate. The contractors they use are subpar. Once you move into the home getting someone out to fix anything is a nightmare. Thank God my Superintendent would come and fix somethings for me. On Two ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
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