KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 893 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
KB Home - It’s a much easier experience than I thought it would be.
- Stephen S.
- Verified HomeBuyer
- April 12, 2022
- Tomball, TX
It’s a much easier experience than I thought it would be. Not stressful at all. Everyone is very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good timing and customer service!
- Thanh C.
- Verified HomeBuyer
- April 10, 2022
- Tomball, TX
Good timing and customer service!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The helpful crew that assisted me throughout the buying process
- Alfred G.
- Verified HomeBuyer
- April 05, 2022
- Porter, TX
Very friendly and helpful staff. Kept me up to date every step of the way
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%
- Horine O.
- Verified HomeBuyer
- April 05, 2022
- Richmond, TX
Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - it was a wonderful experience
- Jennifer O.
- Verified HomeBuyer
- April 05, 2022
- Rosenberg, TX
it was a wonderful experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Overall experience
- Jorge B.
- Verified HomeBuyer
- March 27, 2022
- Katy, TX
Would recommend this builder to anyone .
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
You have good agents who listen. We appreciate that
- Kehinde M.
- Verified HomeBuyer
- March 22, 2022
- Katy, TX
Thank you for working with us on our concerns on time every time. But i must say the door knobs coming off so far 4 in less than 2 months is not good. I have decided to overlook that i almost gave 4 stars.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The superintendent was awesome
- Stephen S.
- Verified HomeBuyer
- March 15, 2022
- La Marque, TX
It was great and nice
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Overall - positive experience
- Yelena K.
- Verified HomeBuyer
- March 11, 2022
- Porter, TX
Overall - positive experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The communication between our builder Jared who kept us up to date non stop and advised us of everything that was happening.
- John W.
- Verified HomeBuyer
- March 01, 2022
- Porter, TX
Our expierence was delayed due to covid and lack of supplies but the workers and construction manager were beyond perfect and very professional. Could not have done it without them letting us know each step that was happening.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I had the best experience with KB!
- Raegan J.
- Verified HomeBuyer
- February 17, 2022
- La Marque, TX
I had the best experience with KB! I was included in every part of my home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - They always gave listening ears to hear my own concept about
- Anonymous
- Verified HomeBuyer
- February 17, 2022
- Houston, TX
They always gave listening ears to hear my own concept about what I wanted and gave me advise appropriately.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Thank you all for everything.
- Shavetta J.
- Verified HomeBuyer
- February 16, 2022
- Houston, TX
Thank you all for everything. This was a great experience. From start to finish. Great job KB and everyone that was apart of this journey.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - THEY WERE FANTASTIC, COMMITTED AND ALWAYS READY TO HELP.
- Olubusayo K.
- Verified HomeBuyer
- February 15, 2022
- Richmond, TX
THEY WERE FANTASTIC, COMMITTED AND ALWAYS READY TO HELP.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Sales (David) and warranty (Daine) have been excellent
- Mohammed K.
- Verified HomeBuyer
- February 15, 2022
- Tomball, TX
Sales (David) and warranty (Daine) have been excellent
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Over all good but a few delays during the build due to back orders
- Kenneth P.
- Verified HomeBuyer
- February 15, 2022
- Tomball, TX
Over all good but a few delays during the build due to back orders .
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Communication
- Landon S.
- Verified HomeBuyer
- February 08, 2022
- La Marque, TX
Super smooth in a time thats super unsure and bumpy! The best team, and perfect communication at all times
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Honesty
- Alexander O.
- Verified HomeBuyer
- February 08, 2022
- Houston, TX
The contractor was very truthful and realistic through the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Was a very good experience
- Christopher W.
- Verified HomeBuyer
- February 01, 2022
- Tomball, TX
Was a very good experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Enjoyable people who you can trust
- Matthew K.
- Verified HomeBuyer
- February 01, 2022
- Magnolia, TX
Was a great experience from start to finish and the entire team made sure I was happy throughout.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The finished is perfect and overall pretty good
- Peter P.
- Verified HomeBuyer
- February 01, 2022
- Katy, TX
The finished is perfect and overall pretty good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding Service
- Robbi H.
- Verified HomeBuyer
- January 25, 2022
- Rosenberg, TX
I absolutely enjoyed working with my team at KB Home Bryan Crossing. Throughout my entire process, everyone made me feel comfortable and treated me as if I were the only customer they had. They, personally, kept me up to date each week regarding the building of my home. AJ, Jacqueline, Julio, Tom, and Jimmy were always there when I called. I'm glad that I entrusted KB Home with the biggest purchase of my life. I wish that everyone could have this experience!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Service after closing of home
- Farrukh C.
- Verified HomeBuyer
- January 19, 2022
- Rosenberg, TX
Sales rep, construction supervisor, and warranty rep all have outstanding attitude and are very helpful. Had some small issues after the home was closed but they handled everything timely. Good team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Chase and Freddy were both great and responsive.
- Brandi M.
- Verified HomeBuyer
- January 19, 2022
- Porter, TX
Chase and Freddy were both great and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The professionalism of the staff and thier willingness to assist
- Kelechi I.
- Verified HomeBuyer
- January 18, 2022
- Houston, TX
The professionalism of the staff and thier willingness to assist me in all my inquiries
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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