KB Home Reviews in Killeen, TX

Beginning with getting pre-approval through KB Homes the rep failed to do diligent work and could not get me pre-qualified for VA loan. However, outside loan servicer was able to easily do a qualification for the loan then incentives through Kb Homes were promised and it took multiple levels of leadership to approve this. Closing was pushed twice because Supertindent made promises to complete all work identified in the final walkthrough prior to closing and that did not happen. Currently still trying to get the work done from issues identified in final walkthrough prior to closing. All work that was completed prior to closing was very poor and the overall construction of the house has terrible finishing work that illustrates laziness in contractors and a bad process for ensuring quality assurance. Overall I would rate the experience as terrible at every level of service besides Adrian being polite, professional and proficient at his duties ... More

Bad experience all over. Bad loan experience had to switch to another loan company. My home was abandoned during construction while others were being built at a faster rate.

The builder appears to have hired contractors who offer rock-bottom pricing but deliver subpar workmanship. Since moving into my new home on February 15th, I have uncovered numerous issues and defects in the construction. The most glaring example is that even something as basic as installing a wall oven was done incorrectly. At this point, I've given up trying to get the builder to address and resolve these problems, as repeated attempts have proven futile.