KB Home Reviews in San Antonio, TX

Our experience with KB has been second to none. From the sale rep to the property manager, we have been very pleased with our results thus far. If you are looking for a home KB is the way to go!!

We bought this home near it's completion and we honestly didn't have any issues with the entire home buying process. I would recommend KB Homes to anyone looking for a nice home and great prices along with features.

The sales man was horrible, the title company and closing was horrible. The window washers came and told me they didn't finish and said they'd be back, they haven't come back. I've requested about 3 times now when they're coming back, still not back. After 3 week review I was told the painters would be back, they're still not back also.

Jeff, Daniel , Paula and Belinda turned a frustrating buy into a very good buy due to there professionalism and caring attitude towardsour needs. They completely saved the day when they took over our loan. I"ve never had anything but good things to say about these four individuals.

The process of construction and purchasing the home all through KB was very easy. They always kept me up to data about the weekly progress on the house and was always there to show me around when I wanted to see the progress. KB did an amazing job on my home, and I would definitely do it again.

We are happy to be in our new home. The construction manager has done a great job in responding to our requests with any issues. Although I believe quality materials are used, the work done by laborers is rather sloppy. There seems to be a lack of pride in what is done. We continue to have issues with back yard irrigation and currently we are unable to use our yard, but I am confident that KB will honor their commitments. The repairs are often delayed when having to request from an external company. Overall we are happy with our new home. Thank you KB.

KB home goes above and beyond to take care of you great service and design studio is amazing! greatly recommend KB to take care of your Family home.

Great Home buying experience with KB. From Eric who took time to show me various homes and keep updated on a weekly basis to Arturo who facilitated the loan process and ensured the closing was smooth to David who kept me informed as to how to take care of my new home as well as check on a regular basis to ensure that all was going well and respond promptly to any concerns that arose, I can’t but to say my experience was and is still fantastic. KB do not just sell you a home. They stay with you during and after the home buying process.

I am a first time new home buyer. The process was made easier being in a team and following the guide lines provided by KB Homes. Everyone in the team is very friendly and helpful. Weekly followup and pictures kept the whole team informed. I appreciate all the support my team gave me during the process.

Thank you for all of your help!

I definitely love this house and this house is beautiful, perfection.

Kudos to: Ms. Whitaker, Mr. Jackson, Mr. Willis and Sandra (Alamo Title). It was a long build to completion and I felt like I really had to push the last month or so to get a confirmed completion date. Once moved in, there were multi issues with asthetics. Paying more than $300,000 for a home ($700,000 in 30-yrs) I felt like the craftsmanship should have been closer to perfect. We had painters out several times for doors/trim, had our counter tops buffed (scratches/devits), one mirror was scrattched, cracked base boards replaced, etc......

At first things were good until our lot was sold from up under us twice. No notification or idea it had happened until when it was time to get a date for the studio. Then once that was sorted, studio selections were double selected by a neighboring house which caused some reselections without compensation. Once that was figured out, when it came time to close on the house multiple credit checks within a month mixed up identity from loan officer and closing agent and once we got to the final hour KB denied me a loan. It was all too peculiar, like KB didn't want to sell the house to us. But I found a lender outside of KB who was willing to loan us the money and we closed within 2.5 weeks. Something KB couldn't not get done. Now that I'm in the house a few things need to be corrected it's taking time but things are coming together. Very tumultuous and frustrating dealing with KB staff. The construction manager has been my best alliance since closing! Good job Jeff. ... More

This is my second KB home in the last 12 years and this experience out ranked the last experience and it was GREAT! Everything was organized and it was a very smooth process. It's easy to work with the employees at KB because you feel that they really care about you and value you. My Loan Officer, Jared, was OMAZING! I have purchased 3 homes in my life and he has by far been the BEST! Very careful, he would keep me updated, incredible Loan Officer!!! He is a great asset to KB Homes.

It has been more than two months since closing, and instead of doing the things we would like to in and on our home, we spend our weekends taking care of workmanship issues. In the last two weekends, we removed and repaired drawer glides in the last cabinet installed in our master bath, and yesterday fought off an ant invasion because there are gaps 1" wide between the siding and the foundation. There's no telling what we're going to find next, so we have set our expectations to zero. We're also redoubling our efforts to find what workmanship issues remain, but it will probably take an entire year to find them all. We have collected a lot of notes, e-mails, and photos, and once we do find all we can in this first year, we intend to write a report we to send to every name we can find at KB Homes about our own unique home-buying experience. ... More

We were very excited about purchasing our new home, and we were told it would take about 9 months, it turned out that it took about 13 months. We were informed as the months and weeks leading up to closing. We defiantly love our new home and can't wait to make it our own.

Don’t buy from kB! It’s been a nightmare since we got here.workmanship is terrible and repairs are slow and sloppy! Don’t Buy from Kb!

The overall experience was bumpy… we started the process oct 2021 and didn’t close until Dec 2022. Which, in that period of time had no contact with anyone to update on the status of the home process. And, the closing date was moved multiple time. It took me driving by the house everyday from the time the slab was started until it was basically close to completion. Then I started getting updates that weren’t updates, they were pictures from old work. I dove by and walked through the house everyday getting my own updates and seeing progress. The process of getting the loan finalized and necessary paper work done was a breeze, Kim was fantastic. Up to the days getting closer to closing, I feel like a lot of work on the house was getting rushed and quality was going down keeping us from closing in time. Our construction manager was awesome! He did a great job trying to keep everything under control. Closing went smooth, we were told that they would do a one month follow up and come through and touch up paint and fix stuff that needed addressed, that never happened. Fast forward to Jan 23, we developed a water leak in the kitchen above the sink on the ceiling. Called warranty and they were on it. ... More

From start to finish KB took care of us. No complaints.

The team made me feel comfortable every step of the way, I am so appreciative to have them by my side with my first home buying experience.

Home was nice, buying process was an ease thank you!

WORST EXPERIENCE EVER! If you’re looking to get a KB home make sure to come in with your own financing company. The finance department is horrible aside from Lionel in finance who heard our cries and disappointment through the process. Building too soooo king it was months where houses that weren’t sold before ours had already been worked on. We are two months in and still need repairs fixed. If you can elsewhere do so it’s not worth it

Unfortunately we have had quite a few issues with our home, leaking master bath, cracked concrete on driveway, paint on door fixtures, plaster on patio and drive way out front. KB has been available and working on all of our items, they immediately got in touch with the plumbers to fix the shower which was appreciated.

They listened to my needs.

Great and quick home building process.