Skip main navigation

KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 832 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

832 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Pleasant homebuying experience

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • San Antonio, TX

First time home buyer with KB Homes. Good quality homes for the popular developing area. The responsiveness to issues needs some attention; especially when assigned to contractor for repairs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Builder cares about the customers wants and tends to concerns during building and closing process.

  • MOISES V.
  • Verified HomeBuyer
  • October 25, 2022
  • San Antonio, TX

Everyone went above and beyond answering questions and repairing items that were of concern. Thank you so much to the construction team for being available when needed and easing our worries and stress levels.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tommy

  • Cilton W.
  • Verified HomeBuyer
  • September 21, 2022
  • Converse, TX

First of all I send kudos to Frankie and Lionel, my loan mortgage team. Amid the rising internet rates I was still able to lock in a 15 year mortgage below the average rate available at closing time. Tommy, the Willow View construction manager, was fantastic! He responded very quickly to any move-in issues. They are an awesome team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great working with KB homes

  • Karina R.
  • Verified HomeBuyer
  • September 21, 2022
  • San Antonio, TX

Although there was a few hiccups during the build it’s been a great experience and I am happy with my home purchase

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience

  • Sharon S.
  • Verified HomeBuyer
  • August 23, 2022
  • San Antonio, TX

Caesar and Mario were fantastic. This is our 3rd new build and KB has been amazing to work with from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Hlv

  • Hugo L.
  • Verified HomeBuyer
  • August 04, 2022
  • San Antonio, TX

Good houses. Good designs out and inside some issues but nothing crazy, price little bit high but is what it is. Good people they explained step by step all.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - We love the home.

  • James S.
  • Verified HomeBuyer
  • July 19, 2022
  • New Braunfels, TX

We love the home. Minor setbacks during the process. But final product was worth it.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Bailey (Sales) and Juan (Superintendent) were the best things about our KB Home experience!

  • Jeremy R.
  • Verified HomeBuyer
  • July 13, 2022
  • Bulverde, TX

KB Homes like any other builder is not perfect, so I'd always recommend hiring a 3rd party inspector pre-drywall and for closing. That being said, as long as you stay on top of items with the Construction team, you should have no problems and will be happy you chose KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - If I was to build another home, it would be with KB.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • San Antonio, TX

If I was to build another home, it would be with KB.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - There was some confusion on the reservation of the lot, but it

  • Nickalos C.
  • Verified HomeBuyer
  • June 21, 2022
  • San Antonio, TX

There was some confusion on the reservation of the lot, but it was fixed. Minor adjustments and fixes needed to the property after move-in. Overall great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Pay very close attention to what upgrades you get with reguard

  • Ivan L.
  • Verified HomeBuyer
  • June 02, 2022
  • San Antonio, TX

Pay very close attention to what upgrades you get with reguard to making sure they are put down on paper exactly as you want them. The studio has a habit of messing things up.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Donna was excellent at learning what we wanted and finding a solution for us.

  • Lawrence P.
  • Verified HomeBuyer
  • May 31, 2022
  • San Antonio, TX

KB Homes showed a greater commitment to meet our needs than any other builder we met with. Very Happy. Donna was the best!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

None

  • WENDALL P.
  • Verified HomeBuyer
  • April 12, 2022
  • Converse, TX

Very satisfied with overall building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Make sure you get the correct closing date, before you start

  • Willie G.
  • Verified HomeBuyer
  • April 12, 2022
  • Converse, TX

Make sure you get the correct closing date, before you start transferring your Utilities and storage and the rent apartments that you are in at the time

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great Overall Buying Experience

  • Asma W.
  • Verified HomeBuyer
  • January 04, 2022
  • San Antonio, TX

The house was built very quickly and all issues that we had with it was fixed promptly after we moved in. I would recommend KB homes to whoever is trying to build a new home. Their neighborhoods always have the best exterior designs. Don’t believe me? Go to the closest one near you and take a look. You may end up wanting to look inside as well.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Kb homes are beautiful, very affordable, and modernize.

  • Chinedu O.
  • Verified HomeBuyer
  • December 22, 2021
  • San Antonio, TX

Kb homes are beautiful, very affordable, and modernize. We are happy that we bought a home with Kb and we are enjoying our new home built from scratch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Sales team is awesome!

  • Morgan R.
  • Verified HomeBuyer
  • December 15, 2021
  • Bulverde, TX

The sales team is amazing! We worked Bailey and she was so attentive to our needs. Because of her I would buy another KB home. Our house is beautiful and we are happy with it. Scheduling for fixes during our 30-day warranty check in has been a struggle and there needs to be some improvement there. All-in-all we have been happy.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - Very satisfied and good quality homes

  • Navaneethan B.
  • Verified HomeBuyer
  • December 07, 2021
  • San Antonio, TX

Very satisfied and good quality homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - I appreciated how responsive each member of the team was throughout

  • Tiffany W.
  • Verified HomeBuyer
  • November 10, 2021
  • New Braunfels, TX

I appreciated how responsive each member of the team was throughout the process!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy to work with and they always listened to our concerns

  • Regina G.
  • Verified HomeBuyer
  • November 04, 2021
  • San Antonio, TX

Easy to work with and they always listened to our concerns

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

very friendly and made you feel like family

  • Todd S.
  • Verified HomeBuyer
  • October 19, 2021
  • San Antonio, TX

while we bought a model home, when we moved in there were a few issues and the team was quick to not only fix every issue. They did another complete walk through the house and made several other notes on minor issues and were quick to fix them all, even though we said it was ok.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - People throughout the process were very attentive and nice.

  • Maria B.
  • Verified HomeBuyer
  • October 12, 2021
  • San Antonio, TX

People throughout the process were very attentive and nice...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Need supervision during and after work done during construction.

  • Jesus L.
  • Verified HomeBuyer
  • October 05, 2021
  • Boerne, TX

Need supervision during and after work done during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Sales team did a good job.

  • Joshua A.
  • Verified HomeBuyer
  • September 14, 2021
  • New Braunfels, TX

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

When ever I had a question Norma & Kullen always took time to answer any question I had. Being that this is my first time building a home it was stressful. Kullen was a big relieve.

  • Ginger N.
  • Verified HomeBuyer
  • August 24, 2021
  • San Antonio, TX

Working with a good sales team and a Great Project manager (Kullen) will help with your home building experience, you want someone that will contact you on a weekly bases to give you an update on your home. Have a team that will understand how stressful this process will be, and they show you patience at all time.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5