Skip main navigation

KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 987 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

987 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Satisfied Customers

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2019
  • Universal City, TX

Adrian, Lionel and David are a great team. Make the process easy and great follow up. They go above and beyond to be helpful!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

excellent

  • Douglas E.
  • Verified HomeBuyer
  • January 22, 2019
  • Converse, TX

outstanding house, we did everything over the phone from out of state, everyone was terrific

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mario was awesome super helpful and went above and behond

  • Maira c.
  • Verified HomeBuyer
  • January 17, 2019
  • San Antonio, TX

Great experience, do your homework in the studio it pays off

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - A great team to work with.

  • Kenya K.
  • Verified HomeBuyer
  • January 17, 2019
  • San Antonio, TX

A great team to work with. Keep me informed and stayed on top of any issues as they came up.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home buying experience

  • Robert B.
  • Verified HomeBuyer
  • January 16, 2019
  • New Braunfels, TX

My experience with KB was excellent, starting with the sales consultant and ending with the construction manager. The whole process was definitely smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional

  • Jaziel A.
  • Verified HomeBuyer
  • January 16, 2019
  • San Antonio, TX

Great profesionals, Tony was and still is of great help

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Michelyn M.
  • Verified HomeBuyer
  • January 08, 2019
  • San Antonio, TX

Take your time to pick your options so that when you have your design center appointment you have a good idea of what you want. It will save you time and money.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home owner

  • Amanda T.
  • Verified HomeBuyer
  • December 28, 2018
  • San Antonio, TX

There’s a lot to be worried about when you’re a new home buyer but I felt at ease here. It’s a one stop shop.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Built up to all 5’s

  • Garry H.
  • Verified HomeBuyer
  • December 28, 2018
  • San Antonio, TX

Just keep a list of minor/ major things needing repairs/ adjustments and it will get done !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy homebuyer!!

  • Steven G.
  • Verified HomeBuyer
  • December 20, 2018
  • San Antonio, TX

Brandon, Lionel, and Nathan were awesome at accommodating to my schedule and helping move the process along quickly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • ROGER v.
  • Verified HomeBuyer
  • December 20, 2018
  • San Antonio, TX

Listen to your loan officers advised how to secure a loan. Learn how to Budget at the KB studio.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience.

  • Juan G.
  • Verified HomeBuyer
  • December 18, 2018
  • San Antonio, TX

Great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Bryan C.
  • Verified HomeBuyer
  • December 08, 2024
  • San Antonio, TX

Several times after purchase of my home I was given very beneficial information on the use and features of my house. This is excellent service after the sale.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Alan

  • Adrian V.
  • Verified HomeBuyer
  • November 15, 2024
  • San Antonio, TX

Alan stayed in touch with me in case there’s were any new issues, he really cares about his job and costumer satisfaction. He fixes any issue asap. Bob Welch continues to assist with any question I have also. Brian.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I'm Finally Home!

  • Steven E.
  • Verified HomeBuyer
  • October 17, 2024
  • San Antonio, TX

The home is great! Good quality materials and workmanship went into building the home. Sales and service representatives are awesome to work with. They understand your wants and needs and handle them appropriately and quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Affordable home

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Converse, TX

We love the home and were desperate to find a place to call home fast and KB helped us do that.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

love my kb home

  • Alejandro C.
  • Verified HomeBuyer
  • July 23, 2024
  • New Braunfels, TX

love my kb home is a such a great experience saw your design house get build

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Legend Heights

  • Ronald R.
  • Verified HomeBuyer
  • June 18, 2024
  • New Braunfels, TX

Had a great experience with KB Home. Had one issue after closing. Had a water leak from AC condensate drain that was not hooked up. Soaked one bedroom carpet and pad. At first was told that fans are blowing on carpet and pad to dry it out. Protested that there could be mold with this method. Then KB Home did replace with new pad and carpet. Resolved satisfactorily!!

KB Home responded:
We're glad to hear that you had a great experience working with our entire team, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

My Personal KB Experience

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2024
  • San Antonio, TX

The KB Home buying experience was great. From beginning to start. There were a couple of issues in the building stage but the construction team were able to address my concerns and fixed any issues i had in a timely manner.

KB Home responded:
We're glad to hear that you had a great experience working with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Brenda A.
  • Verified HomeBuyer
  • May 08, 2024
  • San Antonio, TX

We are very grateful to KB homes for making the home buying process smooth and for delivering on all of their promises!

KB Home responded:
Thanks so much for taking the time to share these kind words with the team here at KB Home, Brenda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

AWESOME EXPERIENCE!!!

  • Jose C.
  • Verified HomeBuyer
  • April 24, 2024
  • San Antonio, TX

The KB Home Team we worked with is simply the best!!!!

KB Home responded:
We're so glad to hear that our team was able to provide such a positive experience for you, Jose!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great customer service

  • Robert M.
  • Verified HomeBuyer
  • April 23, 2024
  • San Antonio, TX

Our New Homes Sales Counselor Genesis was always responsive, had a positive attitude, and was patient with all our questions, as well as super knowledgable. Likewise, our Project Manager Garrett took time for any questions or concerns at each stage of the building process, as well as after we moved in. Mortgage Loan Originator, Meghan, was also responsive and flexible, and although we ultimately did not utilize the loan through KB we appreciated her willingness to consult when we were experiencing issues at closing with the other lenders lack of timeliness in document preparation. Overall, ...

KB Home responded:
We appreciate you taking the time to share these kind words with Genesis, Garrett, Meghan, and the rest of the team here at KB Home, Robert!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great house

  • Aliya D.
  • Verified HomeBuyer
  • April 10, 2024
  • Converse, TX

From beginning to end the experience was awesome. Everyone was responsive and timely. The process was long but easy. I would definitely recommend kb.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB Home

  • Koffi Y.
  • Verified HomeBuyer
  • January 28, 2024
  • San Antonio, TX

Great experience specially the builder Cole Jacaman very truthworthy person always available to provide information needed and assist.

KB Home responded:
We're thrilled that you had such a great experience with Cole and the rest of the team here at KB Home, Koffi!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Dalton and Darrell

  • Mario S.
  • Verified HomeBuyer
  • December 26, 2023
  • San Antonio, TX

Darrell and Dalton has been great help and made the process easy.

KB Home responded:
Thank you so much for taking the time to share these kind words with Darrell, Dalton, and the rest of the team here at KB Home, Mario!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5