KB Home Reviews in San Antonio, TX

Would've given a full 5 stars but when it came to the materials we had a major issue with the paint. We were only offered 3 shades of white and told the other hundreds of color choices weren't available due to supplier issues. We even offered to purchase the paint on our own and supply it to their crew and was told that wasn't allowed. In the end my wife and I ended up having to purchase and paint our entire house interior ourselves. Through all the back and forth over the shades of white we were offered, there was no offer of compensation for not being able to fulfill the choices of color options stated on their website, nor was there any pricing reduction. Outside of that issue the rest of the process was great and all people involved from start to finish were amazing. ... More

Everything fine Thanks for all

Great company. Great customer service. Would recommend buying a KB home to others.

We saw the houses, we started the process and we were closing within 6 weeks. It was a speedy process and the team was very responsive.

The overall experience was great and we like our new home.

The KB home studio in San Antonio was the most exciting process of building my home, I got to customize my home which sets KB home home builders apart from other builders building in their price range

The overall experience was wonderful.

We were able to move in due to the prompt response of Jacob to fix most of the things that were wrong. Still issues as of right now but we are living on the house.

Process was quick and overall please with the home construction. Just be weary if a new home build starts next to yours... Workers are not tidy and having alot of people around all the time that you have to pickup after... Plus regular porta potty s that get used frequently next to your home. Probably would have chosen a more developed area for next time.

Happy with our new home. Staff changes affected responsiveness to issues

Killeen great response on some of the work and touch ups

Very much impressed with the experience I had with KBHome. Really stepped up their game. The things that came standard with the house is upgrades with other builders. Their timing on the house build was precise and the management, sales and project managers were always on hand for questions and updates. Highly recommend KBHome!

Great working with real professionals.

We are happy to be in our new home. The construction manager has done a great job in responding to our requests with any issues. Although I believe quality materials are used, the work done by laborers is rather sloppy. There seems to be a lack of pride in what is done. We continue to have issues with back yard irrigation and currently we are unable to use our yard, but I am confident that KB will honor their commitments. The repairs are often delayed when having to request from an external company. Overall we are happy with our new home. Thank you KB.

Overall, we had a great experience with designing our home. In 2022 there were supply chain constraints accompanied with the building/buying frenzy, that postponed our closing date. Outside of that inconvenience, we are very happy with the brand-new home we received.

All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient

It was an amazing journey especially being our first home.

I had a very positive experience with KB Homes. Scott and Josh were outstanding as my sales consultants. Scott was always very responsive in listening to my concerns and resolving any issues I had. Josh provided great updates on the construction and status of my house with great videos and pictures. Cole my project manager (with the construction) was just amazingly in responding to all my questions from the beginning of the process to the end. He still continues to be a valuable resource and helps me with anything I need from painting touch ups, replacing a broken drawers, etc. I also want to thank Debra with KB studios. My upgrades are perfect and came out better than expected. Thanks to her extraordinary patience and advice I was able to make all the right selections for the interior/exterior design of my house. ... More

Álvaro has made it very easy to communicate. His Hospitality with any issues with the home is Phenomenal, thank you.

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

Barry from Sales Office is great to work

Good value for all you receive with the home. Would definitely donor again.

The product is according the price.

We would like to share with new home buyers if they are interested in purchasing KB Home that they should be very engage and ask lots of questions in regards to the deal of what they are getting in their house, purchase price, upgrades, certain amenities they really do not need in their house and etc.

KB homes did make it possible for my family to get a home. Good team members, excellent customer service. We recommend my friends to KB homes.