KB Home Reviews in San Antonio, TX

I am making the house into a home, but there are some things, mainly cosmetic, that should have been taken care of beforehand. The home has the potential to be great, but for right now, I can say that it is good. The sales team was amazing. The floor plan is awesome. I just feel that the "small stuff" was rushed and overlooked by whoever was to inspect it during the process.

Lack of communication, delays, poor quality control

A lot of amenities weren't fully adjusted. Some doorknobs have become loose and needed to be screwed back in, there are a lot of minor things that still have not been completed yet, like missing paint, broken cabinets, and response time to fixing these issues has been slow.

I've had a KB home before and was completely happy with it. This new home is beautiful and happy to be in it, although there are a few minor fixes that need to take place. I insisted on closing even though these fixes were incomplete. Still waiting on completion of these minor issues. Some electrical, paint work, etc. One very frustrating issue is trying to reach our HOA. I've called them several times, no one has ever called me back. I do not even know if I cam calling the correct HOA.

Several finished not done properly, a lot of delays n rescheduling to get things complete, house not complete by closing, took month after closing n a lot of chasing n following up to get things done. Still have things not completed

Slow to fix issues after buying the house.

Stove appliances are horrible do not suggest

Great people and a beautiful house

Your interior painting is very badly

Great house! Our builder Mike and salesperson Armando both kept us in the loop every step of the way! We felt like a true part of the process. Great customer service and craftsmanship! So happy with KB!

Visit the home site on a regular bases, the builder will try to get away with the craftsmanship. At the end the cosmetics will hide major problems. Point out every single issue as you see it and take pictures. And don't sign for the house unless you are completely satisfied with everything you chose to be installed.

Great customer service with the client always in mind

The responsiveness to all issues and concerns. We received a fair price for the home we purchased. The workmanship appears to be excellent.

I’m dissatisfied with the quality of cheap materials that KB Homes put into the building of the homes. Although they build the homes in great locations. Still the quality needs better performance, design and selection.

The attention to details of the workers.

The home buying process in the beginning was straight forward. There were some delays during the build phase and communication could have been better. We have been in the house for 3 months and we’re finding signs of port craftsmanship. Trying to get things fixed can be frustrating.

Great builder. Very responsive when issues come up.

The entire staff at KB have been great! LeMonte, Shannon, and Cody are awesome!

Everybody was really good at keeping things on track. I will proudly recommend kb homes to my own friends and family

Was able to build a home I would live in for generations.

If we didn't call every few days we would have not know any info about our house. We had to stay on top of our build to make sure things were done correctly

great value, great upgrade options, excellent quality

Fantastic home! The craftsmanship is superb! My realtor, whom has seen all other home builders, is still impressed the quality here!

Communication with sales rep was difficult. Due to shortage and winter storm pushed back move in dates. Great Experience with everyone else, on the KB team. We love our home

Communicates very well. Any issues were taken care of right away.