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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1014 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1014 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Juana

  • Juana M.
  • Verified HomeBuyer
  • July 27, 2023
  • Seguin, TX

The overall experience was wonderful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall good experience

  • Thomas A.
  • Verified HomeBuyer
  • June 22, 2023
  • San Antonio, TX

Process was quick and overall please with the home construction. Just be weary if a new home build starts next to yours... Workers are not tidy and having alot of people around all the time that you have to pickup after... Plus regular porta potty s that get used frequently next to your home. Probably would have chosen a more developed area for next time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Happy with our new home

  • Jonathan E.
  • Verified HomeBuyer
  • June 20, 2023
  • Seguin, TX

Happy with our new home. Staff changes affected responsiveness to issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KBHOME HAS IMPRESSED ME!

  • Kerry B.
  • Verified HomeBuyer
  • April 21, 2023
  • San Antonio, TX

Very much impressed with the experience I had with KBHome. Really stepped up their game. The things that came standard with the house is upgrades with other builders. Their timing on the house build was precise and the management, sales and project managers were always on hand for questions and updates. Highly recommend KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy

  • Ronald T.
  • Verified HomeBuyer
  • March 24, 2023
  • Converse, TX

We are happy to be in our new home. The construction manager has done a great job in responding to our requests with any issues. Although I believe quality materials are used, the work done by laborers is rather sloppy. There seems to be a lack of pride in what is done. We continue to have issues with back yard irrigation and currently we are unable to use our yard, but I am confident that KB will honor their commitments. The repairs are often delayed when having to request from an external company. Overall we are happy with our new home. Thank you KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Absolutely amazing and worth the wait!

  • Brandon W.
  • Verified HomeBuyer
  • January 31, 2023
  • Schertz, TX

It was an amazing journey especially being our first home.

KB Home responded:
Congratulations on your new home, Brandon! We're excited to hear that you had an amazing journey with the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Review

  • Steven R.
  • Verified HomeBuyer
  • January 24, 2023
  • San Antonio, TX

I had a very positive experience with KB Homes. Scott and Josh were outstanding as my sales consultants. Scott was always very responsive in listening to my concerns and resolving any issues I had. Josh provided great updates on the construction and status of my house with great videos and pictures. Cole my project manager (with the construction) was just amazingly in responding to all my questions from the beginning of the process to the end. He still continues to be a valuable resource and helps me with anything I need from painting touch ups, replacing a broken drawers, etc. I also ...

KB Home responded:
We're thrilled to hear that you had such a positive experience working with us here at KB Home, Steven! Scott, Josh, Cole, Debra, and the rest of our team were glad to help you through your home-buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Martin

  • Luis S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Antonio, TX

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

KB Home responded:
We're thrilled to hear that Martin and the rest of our team were able to provide such a positive home-buying experience for you and your family, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our foreman, Juan is an excellent manager to work with. We love Juan and he is knowledgebale of his job!We would like to share with new home

  • Donald C.
  • Verified HomeBuyer
  • December 07, 2022
  • San Antonio, TX

We would like to share with new home buyers if they are interested in purchasing KB Home that they should be very engage and ask lots of questions in regards to the deal of what they are getting in their house, purchase price, upgrades, certain amenities they really do not need in their house and etc.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Godfrey O.
  • Verified HomeBuyer
  • December 06, 2022
  • San Antonio, TX

KB homes did make it possible for my family to get a home. Good team members, excellent customer service. We recommend my friends to KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Builder cares about the customers wants and tends to concerns during building and closing process.

  • MOISES V.
  • Verified HomeBuyer
  • October 25, 2022
  • San Antonio, TX

Everyone went above and beyond answering questions and repairing items that were of concern. Thank you so much to the construction team for being available when needed and easing our worries and stress levels.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tommy

  • Cilton W.
  • Verified HomeBuyer
  • September 21, 2022
  • Converse, TX

First of all I send kudos to Frankie and Lionel, my loan mortgage team. Amid the rising internet rates I was still able to lock in a 15 year mortgage below the average rate available at closing time. Tommy, the Willow View construction manager, was fantastic! He responded very quickly to any move-in issues. They are an awesome team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great working with KB homes

  • Karina R.
  • Verified HomeBuyer
  • September 21, 2022
  • San Antonio, TX

Although there was a few hiccups during the build it’s been a great experience and I am happy with my home purchase

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Bailey (Sales) and Juan (Superintendent) were the best things about our KB Home experience!

  • Jeremy R.
  • Verified HomeBuyer
  • July 13, 2022
  • Bulverde, TX

KB Homes like any other builder is not perfect, so I'd always recommend hiring a 3rd party inspector pre-drywall and for closing. That being said, as long as you stay on top of items with the Construction team, you should have no problems and will be happy you chose KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Pay very close attention to what upgrades you get with reguard

  • Ivan L.
  • Verified HomeBuyer
  • June 02, 2022
  • San Antonio, TX

Pay very close attention to what upgrades you get with reguard to making sure they are put down on paper exactly as you want them. The studio has a habit of messing things up.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

None

  • WENDALL P.
  • Verified HomeBuyer
  • April 12, 2022
  • Converse, TX

Very satisfied with overall building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb homes are beautiful, very affordable, and modernize.

  • Chinedu O.
  • Verified HomeBuyer
  • December 22, 2021
  • San Antonio, TX

Kb homes are beautiful, very affordable, and modernize. We are happy that we bought a home with Kb and we are enjoying our new home built from scratch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - I appreciated how responsive each member of the team was throughout

  • Tiffany W.
  • Verified HomeBuyer
  • November 10, 2021
  • New Braunfels, TX

I appreciated how responsive each member of the team was throughout the process!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy to work with and they always listened to our concerns

  • Regina G.
  • Verified HomeBuyer
  • November 04, 2021
  • San Antonio, TX

Easy to work with and they always listened to our concerns

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Need supervision during and after work done during construction.

  • Jesus L.
  • Verified HomeBuyer
  • October 05, 2021
  • Boerne, TX

Need supervision during and after work done during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Customer service was amazing!

  • Nora B.
  • Verified HomeBuyer
  • August 17, 2021
  • New Braunfels, TX

Customer service was and continues to be incredible! Everyone is responsive, helpful and friendly. Even after closing I can reach out to David my salesman, Ena in the design studio and of course Joey and I always get a quick response. The entire experience has been great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The buying process was great!

  • Devin S.
  • Verified HomeBuyer
  • July 13, 2021
  • San Antonio, TX

The buying process was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Dedicated Team

  • Tamaki L.
  • Verified HomeBuyer
  • June 25, 2021
  • Converse, TX

LeMonte, Cody, Ena, JoAnn, and Mike all played instrumental roles with us deciding to purchase and build our first home. The KB Team helped us apply, plan, and build while we were still stationed in CA. We were very nervous throughout the whole process, once we made it back to Tx we were able to see our home on a daily basis until completion. We are very pleased and happy with our home and will recommend KB Home to family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very responsive and helpful through out our experience.

  • Vanessa G.
  • Verified HomeBuyer
  • June 23, 2021
  • San Antonio, TX

Very responsive and helpful through out our experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Home is better built than many of the other builders.

  • Neal B.
  • Verified HomeBuyer
  • April 20, 2021
  • New Braunfels, TX

Home is better built than many of the other builders.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5