KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 968 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
It was an easy process to my home built
- Carol M.
- Verified HomeBuyer
- September 05, 2023
- Schertz, TX
The KB home studio in San Antonio was the most exciting process of building my home, I got to customize my home which sets KB home home builders apart from other builders building in their price range
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great job Killeen
- Frank J. S.
- Verified HomeBuyer
- May 09, 2023
- San Antonio, TX
Killeen great response on some of the work and touch ups
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Wes and Juan are great to work with and follow through with everything they say
- Jeffrey S.
- Verified HomeBuyer
- April 18, 2023
- Bulverde, TX
Great working with real professionals.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Construcción
- Inez V.
- Verified HomeBuyer
- January 20, 2023
- San Antonio, TX
Álvaro has made it very easy to communicate. His Hospitality with any issues with the home is Phenomenal, thank you.
KB Home responded:
Thank you so much for taking the time to share your positive KB Home review with our team, Inez!
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Got a good home for the price paid
- Janardhan S.
- Verified HomeBuyer
- January 12, 2023
- Seguin, TX
Barry from Sales Office is great to work
KB Home responded:
We're glad to hear that you're happy with your new home, Janardhan! Thank you for taking the time to share your positive feedback with us.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great value. Had some immediate issues such as both bathtubs and surrounds needing torn out and replaced but are timely in remedying the situation.
- Tamatha W.
- Verified HomeBuyer
- January 04, 2023
- San Antonio, TX
Good value for all you receive with the home. Would definitely donor again.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pleasant homebuying experience
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- San Antonio, TX
First time home buyer with KB Homes. Good quality homes for the popular developing area. The responsiveness to issues needs some attention; especially when assigned to contractor for repairs.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent Experience
- Sharon S.
- Verified HomeBuyer
- August 23, 2022
- San Antonio, TX
Caesar and Mario were fantastic. This is our 3rd new build and KB has been amazing to work with from start to finish.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Hlv
- Hugo L.
- Verified HomeBuyer
- August 04, 2022
- San Antonio, TX
Good houses. Good designs out and inside some issues but nothing crazy, price little bit high but is what it is. Good people they explained step by step all.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - We love the home.
- James S.
- Verified HomeBuyer
- July 19, 2022
- New Braunfels, TX
We love the home. Minor setbacks during the process. But final product was worth it.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - If I was to build another home, it would be with KB.
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- San Antonio, TX
If I was to build another home, it would be with KB.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - There was some confusion on the reservation of the lot, but it
- Nickalos C.
- Verified HomeBuyer
- June 21, 2022
- San Antonio, TX
There was some confusion on the reservation of the lot, but it was fixed. Minor adjustments and fixes needed to the property after move-in. Overall great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Donna was excellent at learning what we wanted and finding a solution for us.
- Lawrence P.
- Verified HomeBuyer
- May 31, 2022
- San Antonio, TX
KB Homes showed a greater commitment to meet our needs than any other builder we met with. Very Happy. Donna was the best!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great Overall Buying Experience
- Asma W.
- Verified HomeBuyer
- January 04, 2022
- San Antonio, TX
The house was built very quickly and all issues that we had with it was fixed promptly after we moved in. I would recommend KB homes to whoever is trying to build a new home. Their neighborhoods always have the best exterior designs. Don’t believe me? Go to the closest one near you and take a look. You may end up wanting to look inside as well.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - Very satisfied and good quality homes
- Navaneethan B.
- Verified HomeBuyer
- December 07, 2021
- San Antonio, TX
Very satisfied and good quality homes
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
very friendly and made you feel like family
- Todd S.
- Verified HomeBuyer
- October 19, 2021
- San Antonio, TX
while we bought a model home, when we moved in there were a few issues and the team was quick to not only fix every issue. They did another complete walk through the house and made several other notes on minor issues and were quick to fix them all, even though we said it was ok.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
When ever I had a question Norma & Kullen always took time to answer any question I had. Being that this is my first time building a home it was stressful. Kullen was a big relieve.
- Ginger N.
- Verified HomeBuyer
- August 24, 2021
- San Antonio, TX
Working with a good sales team and a Great Project manager (Kullen) will help with your home building experience, you want someone that will contact you on a weekly bases to give you an update on your home. Have a team that will understand how stressful this process will be, and they show you patience at all time.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The project supervisor and salesman were good at communicating the status
- Andrew R.
- Verified HomeBuyer
- May 06, 2021
- SAN ANTONIO, TX
KB built me a beautiful house for a good price. Other builders may be more expensive and have more “add-one” included, but in the end the value and quality was top notch. Another thing, the project management team was excellent in providing a true boots in the ground status regardless of what headquarters was projecting and bevel led me to believe something false.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Experience over all was ok.
- Danielle M.
- Verified HomeBuyer
- April 21, 2021
- San Antonio, TX
Experience over all was ok. It took almost 1 month to close after the house was move in ready.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
The people I had to communicate with were very helpful and knowledgeable
- Anonymous
- Verified HomeBuyer
- April 09, 2021
- San Antonio, TX
From the loan officer to the designer and the contact with the construction officer .. everyone was very informative, and made the process very smooth.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
The price and options of homes
- Kenneth F.
- Verified HomeBuyer
- February 11, 2021
- San Antonio, TX
Sales helps with any questions you have. Builders always respond with answers to questions. Loan department is always there to help with the buying proe
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - We had a great experience with our sales person Norma and construction
- Joseph S.
- Verified HomeBuyer
- January 27, 2021
- San Antonio, TX
We had a great experience with our sales person Norma and construction super Q. They were extremely helpful and made us very comfortable during the whole build process. Q has gone above and beyond to help us with any problems or questions we have had even in this difficult time.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
the easy contact with all kb employees. sales, constructions, and studio.
- Mayra H.
- Verified HomeBuyer
- January 26, 2021
- San Antonio, TX
They are with you all the step of the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
The exceptional response from the Project Manager "Q".
- Christopher M.
- Verified HomeBuyer
- December 22, 2020
- San Antonio, TX
Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Whitmire KB
- Pamela W.
- Verified HomeBuyer
- September 10, 2020
- Universal City, TX
Great service from start to finish!!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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