KB Home Reviews in San Antonio, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

The experience with the builders and sales team are excellent

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience.

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

Gary was great at help ng lead the contractors to do a better job. The end results was a better home.

We were able to move in due to the prompt response of Jacob to fix most of the things that were wrong. Still issues as of right now but we are living on the house.

The product is according the price.

People throughout the process were very attentive and nice...

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

Awesome service, quiet neighborhood, and an amazing lake view. I love the house and i recommend it.

The staff at kb home was great. The only concern I had was some issue with home that look like some items seem to be cheap or not install correctly.

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

Overall I am enjoying my new house and I am very happy

Meghan is the best in assisting us with our loans from the beginning til the end, it was a pleasure working with her!

Great company. Great customer service. Would recommend buying a KB home to others.

Overall, we had a great experience with designing our home. In 2022 there were supply chain constraints accompanied with the building/buying frenzy, that postponed our closing date. Outside of that inconvenience, we are very happy with the brand-new home we received.

All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient

Make sure you get the correct closing date, before you start transferring your Utilities and storage and the rent apartments that you are in at the time

The sales team is amazing! We worked Bailey and she was so attentive to our needs. Because of her I would buy another KB home. Our house is beautiful and we are happy with it. Scheduling for fixes during our 30-day warranty check in has been a struggle and there needs to be some improvement there. All-in-all we have been happy.

working with my construction manager gave me a sense of comfort that my home would be everything I wanted. I appreciate the Construction Manager who kept me abreast of every detail of the build.

As a first time home buyer the experience was easy. The foreman was responsive to my complaints/questions as well as the salesperson. The studio was an easy and smooth experience. As a prior construction worker, some things stood out to me. The structure of the home is solid, the finishing not so much. There were missing paint spots, short cut baseboards that were filled with caulk, mismatched door trim, extra caulk left in the corners where it should have been smoothed out, painters closed doors before paint was dry, etc. The backyard was not leveled properly which caused all the neighbors water to drain and stay stagnant in our yard. This killed our tree and grass. All of these items can be fixed, and the foreman made sure they were fixed. If you are looking for an absolutely perfect house to move into, ensure you have given yourself at least a week or more beyond the forecasted closing date for the builder to fix these problems. The one thing I have suggested to KB is the need for a quality assurance rep to walk the home before the customer does the final walkthrough. I feel this would mitigate customer findings and expedite the closing process. I did have an inspector walk the home, he did not point out the finishing issues I have mentioned. Most of his findings were of little to no concern. ... More

Everything has been great thus far just have a few minor complaints but nothing serious. The house has definitely been worth buying and I have also recommended some people to do the same.

My home was built faster than expected ..