KB Home Reviews in San Antonio, TX

Very satisfied and good quality homes

Took a year to build .

It was a great experience . It was my first home and I didn’t know what to do or expect… they made it easy

Excellent customer service and responsiveness!

We closed in late September. That same weekend our entire kitchen and most of our LVP had to be ripped out because of water damage caused by a faulty dishwasher setup. We were in the house for nearly a month, then found out we had mold. We have since been removed from the home awaiting remediation. This has been an absolute nightmare, but we are working through the remaining issues. Additionally, the overall build quality was average at best with some areas still needing repairs or rework. All of this after almost two months after closing. I wouldn't do it again.

Timely, organized, good communication

Everything is very quick except the building of the house. A lot of unexpected issues pop up.

The team is with me every step of the way.

I would like other home builders to know about KB Home that they have reputed for building quality new construction homes.

Overall had a great experience with the KB team.

David was very good. He explained and walked through the process with us every step of the way.

I appreciated how responsive each member of the team was throughout the process!

Darin was a fantastic project manager.

If you want updated appliances other than standard black and white cabinets, carpet, tile, flooring, kitchen and bathroom fixtures, doors, internet connection housing, etc. You will have to pay out of pocket. All of the items that come with the build are the same style items used in the selections from 20 or more years ago. It hasn't been changed and it is poor quality, so you will considerably find yourself increasing the price of your home due to selects but not the value of your home. Prepare a budget if you know that you don't want the basics for your home selects. If you are okay with upgrading your selects after your home buying process, then happy home buying and enjoy. Also, the new kb homes come with pest control unit built in the home which is awesome compared to older KB homes in the late 90s. Make sure the carpenter caulk properly and you schedule for pest control sooner than later because the buggs, ants, spiders and all small criters are coming into your home through the crevices of the bricks, stucco, and the fiber cement. It isn't pleasant having to deal with it in your brand new home. It become very stressful to deal with. Also, Cosmetic stressors....be prepared if your doorknobs start falling off one by one, I haven't figured out why they become loose and will not stay tightened. But waiting for someone to come and fix them. Also, ask to make sure that all weeds arekilled and gone before sod is laid otherwise your sod will be taken over by weeds and lsndscape will take some extra tlc to groom it back to a beautiful lawn. Make sure you get gutters and all of your plates as I am missing one. If you are choosing a stucco home and a light color, please know that it will not appear as that color on stucco and KB will not add any additional coats to get it close to the visual view of the color unless you pay out of pocket. My advice is to choose a darker color. Some homes in the neighborhood seem to not turn out that way with a light color but my home did. It wasn't a pleasant experience. Enjoy your KB home! ... More

Everybody at KB is there to help you

Everyone at the garrison were really helpful and. They have guided really well throughout my journey . They are a great team and definitely recommended .

Kb homes was a great experience for us they walked us through the entire process their responds to my questions was in a timely matter they were GREAT

Easy to work with and they always listened to our concerns

working with my construction manager gave me a sense of comfort that my home would be everything I wanted. I appreciate the Construction Manager who kept me abreast of every detail of the build.

Better make sure you get all your final adjustments taken care of before you sign the final papers because at least one of the construction managers will ignore you after that!!!

The lack of preparation and completion of the house at closing. KB offering money at closing to meet or boost quarterly numbers is not really a good approach when trying to deliver a quality product.

We did everything virtual and love how our home turned out.

Quality is not good, the floor makes noise and vehicle outside makes the building vibrates

Great home builder no problems and if we did have a problem it was fixed in a timely manner

Overall quality issues is the main concern