KB Home Reviews in San Antonio, TX

Not the best experience.

Everything is OK (overall)! I really like the location but I had many experiences with construction side where I did not like their service.

People throughout the process were very attentive and nice...

The walk throughs were a bit rushed, and didnt give us the time to fully walk through the home to point out touch ups and or defects. Also noticed alot of the neighborhood has built in sprinkler systems and this was never an option for my fiancé and i .

Throughout the process they were responsive, attentive and diligent. We never feel neglected. Very pleased with your services. Thank you all.

I had direct contact with my contractor and sales representative which made the building process much easier.

Thanks Thanks Thanks Thanks Thanks

Need supervision during and after work done during construction.

Many things did not go as planned with building our home. When a change needed to happen or something was prolonged it took for me the buyer to ask questions and find answer and no one ever knew what was what.

over all we feel that it was a bad experience.

This is my second KB home and being familiar with their processes it made it less stressful.

I enjoyed my home buying experience. Our sales representative was very attentive. I have voiced that the workmanship needs to be better. A multiple cosmetic and other issues have surfaced after closing on home. I would recommend hiring an outside inspector. Also, if you don’t rate the construction team a 10/10 after the closing survey, they call you and belittle your survey response.

If they would finish right the first time and not have to come back to fix things ,our experience would have been great .

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

KB home is the best way to go.

Garrett & KB was very communicative throughout the whole process & listened to our concerns & solved any issues asap

So much rework needs to be done the house feel like a rebuild or flip rather than new.

Every KB employee that I had interactions with was very knowledgeable in home building, design and features they offer.

We are so happy in our new home. From start to finish everyone was accommodating and pleasant to work with. We love our new home and the options that were offered as well as the layout of our new home were just what we were looking for.

Overall good experience with KB

Was a first-time Great Homebuying experience.

It was great and helpful

The home builder was very cordial and approachable at every turn. Dalton was very interactive and communicative throughout the whole homebuilding process. My family and I don't believe it could have been done any better. Thank you.

Keep in touch and ensure things you added on are actually being installed.

We had exceptional guidance and continual, professional service and communication throughout the entire process. Our thanks to each one who assisted us with building our dram home! Would recommend KB Home to all!!