KB Home Reviews in San Antonio, TX

Need supervision during and after work done during construction.

Many things did not go as planned with building our home. When a change needed to happen or something was prolonged it took for me the buyer to ask questions and find answer and no one ever knew what was what.

over all we feel that it was a bad experience.

This is my second KB home and being familiar with their processes it made it less stressful.

I enjoyed my home buying experience. Our sales representative was very attentive. I have voiced that the workmanship needs to be better. A multiple cosmetic and other issues have surfaced after closing on home. I would recommend hiring an outside inspector. Also, if you don’t rate the construction team a 10/10 after the closing survey, they call you and belittle your survey response.

If they would finish right the first time and not have to come back to fix things ,our experience would have been great .

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

KB home is the best way to go.

Garrett & KB was very communicative throughout the whole process & listened to our concerns & solved any issues asap

So much rework needs to be done the house feel like a rebuild or flip rather than new.

Every KB employee that I had interactions with was very knowledgeable in home building, design and features they offer.

We are so happy in our new home. From start to finish everyone was accommodating and pleasant to work with. We love our new home and the options that were offered as well as the layout of our new home were just what we were looking for.

Overall good experience with KB

Was a first-time Great Homebuying experience.

It was great and helpful

The home builder was very cordial and approachable at every turn. Dalton was very interactive and communicative throughout the whole homebuilding process. My family and I don't believe it could have been done any better. Thank you.

Keep in touch and ensure things you added on are actually being installed.

We had exceptional guidance and continual, professional service and communication throughout the entire process. Our thanks to each one who assisted us with building our dram home! Would recommend KB Home to all!!

The options on upgrades

Working with a good sales team and a Great Project manager (Kullen) will help with your home building experience, you want someone that will contact you on a weekly bases to give you an update on your home. Have a team that will understand how stressful this process will be, and they show you patience at all time.

It has been long but over all I'm content. I just wish they responded faster to issues

If it was up to KB Homes we wouldn't be having this review, because they denied us. Thanks be to our God and his excellent greatness we went with another lender (Directions Home Loans) and got approved. We were advised that KB even questioned them for approving us. With the building my wife and I came by almost every weekend Saturday or Sunday after church or both. We watched houses being worked on and no one working on ours. We saw houses that came up after ours and get driveways poured before us. It seemed as if that didn't care or just get this over with type work ethic. We had a few projected move in dates but when we did get in the builder promised to make it all right and he has been true to his word. It's been over a month and every week contractors have been in and out repainting, replaced broke windows, realine crooked cabinets, repair damaged walls and door frames, fixtures etc.. Clean spills on carpet and floors, replace chipped and missing brick, waiting on back ordered parts... Things we picked out to go in the house; something's, what you see is not what you get! But they don't tell you until you question the builder where is this or that and they tell you it doesn't come like what they showed you. I bad part of it all is, this is suppose to be a exciting and joyous occacion, though they can't take away the joy and fact of God blessing us with the house, when I look at my wife's face and I don't see the glo, joy, excitement etc., but discuss, frustration, disappointment, that's what hurts the most! Our resolve in this is God still gets all the glory!!! ... More

KB home is so truly excellent service to us, frequently awesomely communicate with us, provides our needs and meet our fully satisfied of our dream home. The sale counselor/ the construction manager/assistant, the studio design staff /the loan officers and construction workers are extremely awesome and trustworthy. We are very blessed to have our forever home that we love it so much and won’t sell it until the day we die! Especially to our sale counselor and loan officers that they believed in us for having a chance to get our sweet home!!! God’s blessings to ALL of KB employees & their construction workers & partners!!! ... More

Worked with me to get me in my home as soon as possible and kept me informed when I was away from Texas.

Customer service was and continues to be incredible! Everyone is responsive, helpful and friendly. Even after closing I can reach out to David my salesman, Ena in the design studio and of course Joey and I always get a quick response. The entire experience has been great!