KB Home Reviews in San Antonio, TX

The lack of preparation and completion of the house at closing. KB offering money at closing to meet or boost quarterly numbers is not really a good approach when trying to deliver a quality product.

We did everything virtual and love how our home turned out.

Quality is not good, the floor makes noise and vehicle outside makes the building vibrates

Great home builder no problems and if we did have a problem it was fixed in a timely manner

Overall quality issues is the main concern

Patience is required but it’s worth the wait.

Very happy with our new home

I appreciate Mr Mario, he is a phone call away and has addressed all my issues when they arise.

This is the second home I’ve had built by KB Homes and both times the experience was outstanding. I would highly recommend that anyone wanting to build a new home should explore using KB Homes.

Dalton and kevin made this experience great if not for them i wouldnt have bought home.

while we bought a model home, when we moved in there were a few issues and the team was quick to not only fix every issue. They did another complete walk through the house and made several other notes on minor issues and were quick to fix them all, even though we said it was ok.

Not the best experience.

Everything is OK (overall)! I really like the location but I had many experiences with construction side where I did not like their service.

People throughout the process were very attentive and nice...

The walk throughs were a bit rushed, and didnt give us the time to fully walk through the home to point out touch ups and or defects. Also noticed alot of the neighborhood has built in sprinkler systems and this was never an option for my fiancé and i .

Throughout the process they were responsive, attentive and diligent. We never feel neglected. Very pleased with your services. Thank you all.

I had direct contact with my contractor and sales representative which made the building process much easier.

Thanks Thanks Thanks Thanks Thanks

Need supervision during and after work done during construction.

Many things did not go as planned with building our home. When a change needed to happen or something was prolonged it took for me the buyer to ask questions and find answer and no one ever knew what was what.

over all we feel that it was a bad experience.

This is my second KB home and being familiar with their processes it made it less stressful.

I enjoyed my home buying experience. Our sales representative was very attentive. I have voiced that the workmanship needs to be better. A multiple cosmetic and other issues have surfaced after closing on home. I would recommend hiring an outside inspector. Also, if you don’t rate the construction team a 10/10 after the closing survey, they call you and belittle your survey response.

If they would finish right the first time and not have to come back to fix things ,our experience would have been great .

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.