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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1006 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1006 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

the easy contact with all kb employees. sales, constructions, and studio.

  • Mayra H.
  • Verified HomeBuyer
  • January 26, 2021
  • San Antonio, TX

They are with you all the step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

The exceptional response from the Project Manager "Q".

  • Christopher M.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Whitmire KB

  • Pamela W.
  • Verified HomeBuyer
  • September 10, 2020
  • Universal City, TX

Great service from start to finish!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Reason I give 3 stars in materials and workmanship is I notice

  • Mireylle M.
  • Verified HomeBuyer
  • November 19, 2019
  • Universal City, TX

Reason I give 3 stars in materials and workmanship is I notice things on moldings and kitchen cabinets little cosmetic things..but besides that Kb home seller Jason, and construction Managers,Supervisor and Team is on top of all. Kb Home Mortgage division on the other hand was horrible handling issues, process and communicating with me. It was a blessing I got mortgage loan with another company cause the experience, communication and expertise was totally different.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Feedback Home

  • ISRAEL R.
  • Verified HomeBuyer
  • October 26, 2019
  • Converse, TX

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Second house we buy from KB

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Universal City, TX

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Loved working with Martin and Kuellen.

  • Jacklyn S.
  • Verified HomeBuyer
  • July 09, 2019
  • SAN ANTONIO, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The experience with the builders and sales team are excellent

  • Oscar R.
  • Verified HomeBuyer
  • June 19, 2019
  • SAN ANTONIO, TX

The experience with the builders and sales team are excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Garza New Home

  • Daniel G.
  • Verified HomeBuyer
  • May 15, 2019
  • Universal City, TX

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

AWESOME EXPERIENCE

  • Edna W.
  • Verified HomeBuyer
  • April 02, 2019
  • San Antonio, TX

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good buying experience

  • Jose G.
  • Verified HomeBuyer
  • January 19, 2019
  • Boerne, TX

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

General contractor was great

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2024
  • Seguin, TX

Gary was great at help ng lead the contractors to do a better job. The end results was a better home.

KB Home responded:
We appreciate you sharing these kind words with Gary and the rest of our KB Home team!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Jacob the superintendent

  • Carlos M.
  • Verified HomeBuyer
  • July 19, 2023
  • Converse, TX

We were able to move in due to the prompt response of Jacob to fix most of the things that were wrong. Still issues as of right now but we are living on the house.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Jose

  • Jose A.
  • Verified HomeBuyer
  • December 21, 2022
  • Converse, TX

The product is according the price.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - People throughout the process were very attentive and nice.

  • Maria B.
  • Verified HomeBuyer
  • October 12, 2021
  • San Antonio, TX

People throughout the process were very attentive and nice...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Sales team did a good job.

  • Joshua A.
  • Verified HomeBuyer
  • September 14, 2021
  • New Braunfels, TX

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Awesome service

  • Joseph E.
  • Verified HomeBuyer
  • May 25, 2021
  • Converse, TX

Awesome service, quiet neighborhood, and an amazing lake view. I love the house and i recommend it.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • San Antonio, TX

The staff at kb home was great. The only concern I had was some issue with home that look like some items seem to be cheap or not install correctly.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - We are mostly happy with the homeThr only issue takes time to

  • Gabriel F.
  • Verified HomeBuyer
  • July 21, 2020
  • New Braunfels, TX

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

2091 Wind Chime Way

  • Eric B.
  • Verified HomeBuyer
  • September 17, 2019
  • New Braunfels, TX

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall I am enjoying my new house and I am very happy

  • Fernanda T.
  • Verified HomeBuyer
  • January 24, 2019
  • San Antonio, TX

Overall I am enjoying my new house and I am very happy

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Bad construction

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2025
  • San Antonio, TX

Make sure to view ur home and have all work done before move in

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Meghan

  • Mariel C.
  • Verified HomeBuyer
  • May 08, 2024
  • Von Ormy, TX

Meghan is the best in assisting us with our loans from the beginning til the end, it was a pleasure working with her!

KB Home responded:
We appreciate you sharing these kind words with Meghan and the rest of our team, Mariel!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Jose

  • Jose M.
  • Verified HomeBuyer
  • November 01, 2023
  • San Antonio, TX

Great company. Great customer service. Would recommend buying a KB home to others.

KB Home responded:
We're glad to hear that you had such a great experience working with our team, Jose!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great experience

  • Nathan O.
  • Verified HomeBuyer
  • February 05, 2023
  • San Antonio, TX

Overall, we had a great experience with designing our home. In 2022 there were supply chain constraints accompanied with the building/buying frenzy, that postponed our closing date. Outside of that inconvenience, we are very happy with the brand-new home we received.

KB Home responded:
Congratulations on your new home, Nathan! We're thrilled to hear that you had a great experience working with the team here at KB Home.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5