KB Home Reviews in San Antonio, TX

KB Homes has been diligent to respond to the items found by my home inspector. They did not argue about any of the findings. I agree with the appraiser that this home is of average build in quality. My loan officer and project manager have always been available to address my needs. They represent KB Homes very well.

They guys have beeen great as well as page. Sergio and Juan and all the others that have come assist me.

Mortgage team was extremely diligent and worked with me to get everything I needed. Project manager was also great. Sales team added unnecessary pressure when I was in the middle of selling my other property but I am very happy with my new house.

All departments were responsive to my questions and concerns. Love the finished product

The design choices available are awesome. The whole process from start to finish was well thought out. The KB team delivered, especially Marvin and Jeff. I love this house.

Our sales manager and building manager were the best and most reliable understanding helpful out of everyone. They seemed to actually care about us as people not just trying to make a sale or be done. They continued to check on us days and weeks after moving in, we’re responsive to questions or recommendations and friendly at every turn.

He was more than helpful.

We love our new home and are very happy with it. There were some delays along the way that could have been handled much better or avoided all together. Considering the climate of the economy being upfront, honest, and fully transparent about the time it will take to complete the home is essential. 15-18 months is a realistic timeline and knowing this upfront would have saved us a lot of money and stress. For those buying once you are in your home it is all worth it, but prepare for it to take over a year to complete and you won’t be disappointed.

We purchased a home that the original buyer could not get financing, the home was selected and all the option were selected. When we agreed to buy the home there was not even a foundation poured. It would of been nice to at least have a few design options since we were purchasing a fallout home. I understand how things are ordered in the design phase but would of expected a few concessions, other that that we are satisfied with the home. The support from the construction manager, Mario Luebano was top notch, his attention to detail and genuine care for customers satisfaction was far and above our expectations. ... More

We have been very satisfied with our KB Homes experience. We actually bought a home that was built by another customer who was forced to back out of the purchase, but when KB Homes offered to sell us the house, we were treated as well as any other customer. We weren't able to make any design choices, but the KB staff has been extremely responsive to the couple of minor issues we've had since moving in and has met with us any time we asked. The house is very well-built (and we have experience with other builders in the past) and we love the features and the service we've been given so far.

Overall a great experience. It’s a process and there will be mistakes but you have to roll with the punches and in the end it’s all taken care of!

Every does come together and make sure things are great for the clients, that’s make the big purchases! We live our forever home!

Timely, organized, good communication

I had direct contact with my contractor and sales representative which made the building process much easier.

We bought the house through video calls, and arrived to actually see it 2 months after closing. It’s a pretty good house in a decent neighborhood. Through the buying process and afterwards, the KB staff were there and attentive to our needs and desires. I’m wishing we had seen it in person because it is smaller than expected. The garage is tiny. Room for 2 cars and zero storage, or storage with zero cars. The extra bedrooms are tiny. Room for a queen bed but no dressers. But it is a very nice house, and the staff were/are great

Overall good experience, there are a few details missed probably do too production goals

Genesis and Darin were extremely helpful, they went up and above trying to always make us feel excited and very happy throughout the process.

We love our house, but we had to move quickly so the walk through was fast and now we are seeing small details. The main issue that we had/have is some of the light fixtures and fire alarms are popping off.

The process of buying a new home is very daunting. I would suggest talking to other other people first to get some insight. Not all home buying experiences are the same. Make sure your finances are in order because, you will be required to offer up a lot fo information. I also, suggest reading the home buyer 101 guide you can find online. Make sure your builder stays engaged with you. I think the most important thing to do is read and ask questions. I have to admit I did feel rushed going to the studio. That is one of the things that I hated about this experience. I hate to be rushed especially when it comes to my money. It's not not just a house it's your home. Don't let anyone rush you or try to tell you what you want. I can't really complain because, I had a great realtor. So, my experience was not as bad as I've heard other people say it is. I feel that I was ready Ive been planning for this day for over 15 years and finally took the plunge. ... More

It was a great investment

Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!

Good neighborhood close enough to everything you need and Loop 1604 as well to Sea World, however, far away enough to keep that peace and quiet. The square foot for the price is better than most neighborhood. The sale team and foreman are really helpful and keep you infor in all the faces of the construction. The neighborhood had multiple types of model houses available to choose for different size families. Overall, is a good company that deliver quality product and good value.

Great home

Punch list 2 1/2 months, not complete

The entire process building with KB was extremely smooth. We love the flexibility of choosing different options, changing floor plans, and adding different features to make our home unique. The only wish we had was better quality flooring/non-carpet options for the base options (carpet is pulling up and going flat after 1 month).