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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1006 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1006 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Great experience!

  • Ivan C.
  • Verified HomeBuyer
  • February 03, 2023
  • New Braunfels, TX

All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient

KB Home responded:
We're so happy to hear that you had such a great home-buying journey, Ivan! Joey and the entire team here at KB Home appreciate you taking the time to share your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Make sure you get the correct closing date, before you start

  • Willie G.
  • Verified HomeBuyer
  • April 12, 2022
  • Converse, TX

Make sure you get the correct closing date, before you start transferring your Utilities and storage and the rent apartments that you are in at the time

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Sales team is awesome!

  • Morgan R.
  • Verified HomeBuyer
  • December 15, 2021
  • Bulverde, TX

The sales team is amazing! We worked Bailey and she was so attentive to our needs. Because of her I would buy another KB home. Our house is beautiful and we are happy with it. Scheduling for fixes during our 30-day warranty check in has been a struggle and there needs to be some improvement there. All-in-all we have been happy.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Excellent Service from Construction Managers

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2021
  • SAN ANTONIO, TX

working with my construction manager gave me a sense of comfort that my home would be everything I wanted. I appreciate the Construction Manager who kept me abreast of every detail of the build.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall, I’m happy.

  • Matthew S.
  • Verified HomeBuyer
  • June 14, 2021
  • New Braunfels, TX

As a first time home buyer the experience was easy. The foreman was responsive to my complaints/questions as well as the salesperson. The studio was an easy and smooth experience. As a prior construction worker, some things stood out to me. The structure of the home is solid, the finishing not so much. There were missing paint spots, short cut baseboards that were filled with caulk, mismatched door trim, extra caulk left in the corners where it should have been smoothed out, painters closed doors before paint was dry, etc. The backyard was not leveled properly which caused all the neighbors ...

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

How easy the home buying process is

  • Adrian G.
  • Verified HomeBuyer
  • March 22, 2021
  • San Antonio, TX

Everything has been great thus far just have a few minor complaints but nothing serious. The house has definitely been worth buying and I have also recommended some people to do the same.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Home experience

  • Jesus R.
  • Verified HomeBuyer
  • September 17, 2019
  • San Antonio, TX

My home was built faster than expected ..

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

New home

  • Anonymous
  • Verified HomeBuyer
  • August 27, 2019
  • San Antonio, TX

Make sure you fix every detail before final walk

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - Overall pretty great experience from start to finish!

  • Mario R.
  • Verified HomeBuyer
  • February 07, 2019
  • San Antonio, TX

Overall pretty great experience from start to finish!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

What would be nice to have

  • Guadalupe P.
  • Verified HomeBuyer
  • February 18, 2025
  • Elmendorf, TX

There should be community pools and gyms

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good Experience

  • Gelman M.
  • Verified HomeBuyer
  • October 17, 2024
  • San Antonio, TX

Really nice folks that will assist you as needed.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Friendly

  • Veronica L.
  • Verified HomeBuyer
  • July 06, 2021
  • San Antonio, TX

It did take time to get information or updates but so far, so good.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

First home buyer

  • Denise G.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

Home buying experience was great! The house is great!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

My lender was fantastic and my seller

  • Brandon L.
  • Verified HomeBuyer
  • May 11, 2021
  • Converse, TX

After moving in, I honestly won’t buy another house through kb. I find that they are a very cheap company. With materials. We paid a decent amount of many for this house and we had to get the bare minimum. For certain things shouldn’t have been counted as an upgrade and others is just common sense to do. We are stuck in this house so eventually we will do for our self and what should have been done to begin with. I will say that the workers are nice, and I liked the fact that they helped with lying down payment ext. but if I could go back, I’d be looking else where.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Overall Great Experience

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Converse, TX

Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!

Total Score 5


Quality 5

Trustworthiness 3

Value 3

Responsiveness 3

N/A

  • Richard A.
  • Verified HomeBuyer
  • August 17, 2022
  • San Antonio, TX

The craftsmanship from the contractors are very subpar painting was terrible more paint on floor than on walls cleaning crew did terrible job brick work had huge gaps in brick finally got repaired flooring very cheap chips way to easy need to have all replaced

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Walmart Brand of homes

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2019
  • Bulverde, TX

You get a lot for the money. Details and craftsmanship are completely missing.

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 5

I'm not happy with the house

  • Javiel R.
  • Verified HomeBuyer
  • December 17, 2022
  • San Antonio, TX

The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Great overall experience.

  • Joshua M.
  • Verified HomeBuyer
  • October 02, 2024
  • New Braunfels, TX

Great overall experience. Everyone has been super helpful and the build process has been very easy, smooth, and comfortable.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My salesperson was great to work with and very responsive to

  • Dalimari V.
  • Verified HomeBuyer
  • January 12, 2022
  • Converse, TX

My salesperson was great to work with and very responsive to issues

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Shoreline Park

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2024
  • BOERNE, TX

Winn & Juan V were fantastic! Easy buying process through Winn. Juan made sure the build was completed correctly and on time! Both men were extremely professional. Only issue we ran into was with funding... I would advise using an outside lender instead of KB (sorry not sorry).

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall Satisfied

  • Nancy A.
  • Verified HomeBuyer
  • November 02, 2024
  • San Antonio, TX

Communication in the beginning could have been a little better, however, overall I feel I made a good decision. I love my new home.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • Antonio H.
  • Verified HomeBuyer
  • October 23, 2024
  • San Antonio, TX

Overall great experience for first time home buyer

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very easy process and great responsiveness.

  • Alex T.
  • Verified HomeBuyer
  • June 08, 2023
  • BOERNE, TX

KB was easy to work with and answered every concern we had.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New Home

  • Joseph C.
  • Verified HomeBuyer
  • February 22, 2023
  • New Braunfels, TX

We were very excited about purchasing our new home, and we were told it would take about 9 months, it turned out that it took about 13 months. We were informed as the months and weeks leading up to closing. We defiantly love our new home and can't wait to make it our own.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4