KB Home Reviews in San Antonio, TX

Process was easy. Small attention to details are lacking (caulking, paint, exterior details, etc). Overall, not bad.

We had a good experience with KB. It was a learning experience as we had never built or bought a home previously. Everyone we dealt with was very responsive to our questions and answered in a timely manner

Communication is lacking in my opinion. Lots of last minute things causing more stress. Construction did a great job and communication was good with them. They were on top of getting repairs scheduled timely. Getting the home move in ready inside and out was not completed to my satisfaction. It could have been mowed and cleaned up better.

The two people that made my experience awesome was Andrew and Tommy! They certainly went out of their way for me on numerous occasions and it will not be forgotten

I was able to see the whole process of kb building my home. They even let me choose the lot I wanted. I'm a disabled veteran and I was able to use my GI bill to make this home purchase, and it was actually easy to do. I didn't have to compete with other home buyer for my home. Thank you kb homes for making it possible overall I'm satisfied with my new home. You guys also gave my kids a nice back yard and patio, l love that so much it a perfect spot for grilling and relaxing.

The build was a slow process understandably due to environmental restrictions (COVID). The studio options process was smooth, with the designer's assistance. During the build process, issues were identified but corrected slowly. The quality of workmanship up to the drywall process was great. As the finer details came into install, things started to slip. Tile staining edges were not stained but painted over; floor planks had uneven cuts and pencil marking are left at the corner cuts. Caulking joints were left until after closing. Besides all the finer details on the house, it's a great looking house, and we really enjoy the floor plan/elevation. I've heard of horrible stories of the home building process, but I feel that this is definitely not one of them. I think KB Edgebrook did a good job with my home. ... More

Good and Worth buying in city center

Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).

To0ok 10 months! constantly changing dates of when it would be finished. We wish they would pay more attention to details.

Excellent builder very helpful staff along the entire process!

Buying my first home was easier than I thought!

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Excellent staff at sales and design center. Workmanship and sod use is not the best.

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.

We have great experiences buying this home. The people we talk about our concerns are reliable and have taken their actions fast. The only thing we are wondering is why does our account is being transferred every month to different lending companies . We foound it hard to set up a permanent account to pay our monthly mortgage

When calling the customer service line no one answers or if they do they are not much help. If they didn't have a great superintendent that helps out so much i would have a problem with them not answering. Other then that its a great home.

I don’t like the home owners association. I been trying to paint my fence and there’s too many restrictions and rules

Not quality craftsmanship.

The PM for our community has been very responsive when trouble with our home arises. Attention to detail during the building process by the builder and PM needs to improve in order to illiminate the iisseus I have experienced.

Underwriting ruined the whole experience because VANESSA never knew what she was doing and constantly requested duplicates or conflicting information.

The quality of counter in bathroom is poor lots of scratches already.

Love our new home. No real issues, although we do still have two outstanding items for the construction team to resolve. New cabinet doors for the master bath are on order so I'm sure that's the hold up. However, we've been waiting quite a while to have mortar scrapped from our walkway to the front door, etc. Not sure what the hold up is there but it certainly does detract from the appearance of the outside of our home.

Workmanship needs more attention to detail