KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
KB Home - Genesis and Darin were extremely helpful, they went up and above
- Celeste G.
- Verified HomeBuyer
- March 12, 2021
- Boerne, TX
Genesis and Darin were extremely helpful, they went up and above trying to always make us feel excited and very happy throughout the process.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - We love our house, but we had to move quickly so the walk through
- Emily R.
- Verified HomeBuyer
- January 12, 2021
- New Braunfels, TX
We love our house, but we had to move quickly so the walk through was fast and now we are seeing small details. The main issue that we had/have is some of the light fixtures and fire alarms are popping off.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New Home
- Timothy P.
- Verified HomeBuyer
- July 14, 2020
- Converse, TX
The process of buying a new home is very daunting. I would suggest talking to other other people first to get some insight. Not all home buying experiences are the same. Make sure your finances are in order because, you will be required to offer up a lot fo information. I also, suggest reading the home buyer 101 guide you can find online. Make sure your builder stays engaged with you. I think the most important thing to do is read and ask questions. I have to admit I did feel rushed going to the studio. That is one of the things that I hated about this experience. I hate to be rushed ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - It was a great investment
- Charles C.
- Verified HomeBuyer
- June 26, 2020
- San Antonio, TX
It was a great investment
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Opinion
- Janeele A.
- Verified HomeBuyer
- April 15, 2020
- New Braunfels, TX
Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
KB Falcon Landing
- Raul M.
- Verified HomeBuyer
- March 05, 2020
- San Antonio, TX
Good neighborhood close enough to everything you need and Loop 1604 as well to Sea World, however, far away enough to keep that peace and quiet. The square foot for the price is better than most neighborhood. The sale team and foreman are really helpful and keep you infor in all the faces of the construction. The neighborhood had multiple types of model houses available to choose for different size families. Overall, is a good company that deliver quality product and good value.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Great home
- Gabriel M.
- Verified HomeBuyer
- October 22, 2019
- Converse, TX
Great home
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Punch list
- Bob S.
- Verified HomeBuyer
- October 08, 2019
- Helotes, TX
Punch list 2 1/2 months, not complete
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Happy, would build again
- Tammy V.
- Verified HomeBuyer
- April 23, 2019
- San Antonio, TX
The entire process building with KB was extremely smooth. We love the flexibility of choosing different options, changing floor plans, and adding different features to make our home unique. The only wish we had was better quality flooring/non-carpet options for the base options (carpet is pulling up and going flat after 1 month).
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - It was a good home buying experience.
- Rebecca C.
- Verified HomeBuyer
- February 06, 2019
- San Antonio, TX
It was a good home buying experience.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Smooth process
- Alexander L.
- Verified HomeBuyer
- November 14, 2024
- Converse, TX
Overall the process of buying the house was smooth, material in the house are better than other builders. We love ours house.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
KB Home Experience
- Liomary P.
- Verified HomeBuyer
- October 03, 2024
- San Antonio, TX
We have a great experience with KB Home, we are happy with our new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Good until they get the sale
- Lisa P.
- Verified HomeBuyer
- September 11, 2024
- New Braunfels, TX
The process in buying the house was fairly good. Once the sale closed the communication about issues with the house decreased. I feel like issues with the house are not being addressed. I have had reach out at least 3 time for specific issues and have gotten nothing accomplished.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
First Time Buyer
- Jordan Y.
- Verified HomeBuyer
- July 20, 2024
- Converse, TX
Process was easy. Small attention to details are lacking (caulking, paint, exterior details, etc). Overall, not bad.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Experience in building a new Home
- Marcia S.
- Verified HomeBuyer
- January 28, 2024
- San Antonio, TX
We had a good experience with KB. It was a learning experience as we had never built or bought a home previously. Everyone we dealt with was very responsive to our questions and answered in a timely manner
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Home buying shouldn’t be so stressful
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Seguin, TX
Communication is lacking in my opinion. Lots of last minute things causing more stress. Construction did a great job and communication was good with them. They were on top of getting repairs scheduled timely. Getting the home move in ready inside and out was not completed to my satisfaction. It could have been mowed and cleaned up better.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
People who really made experience great
- Daniel T.
- Verified HomeBuyer
- July 11, 2023
- New Braunfels, TX
The two people that made my experience awesome was Andrew and Tommy! They certainly went out of their way for me on numerous occasions and it will not be forgotten
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
A new experience
- Alfredo S.
- Verified HomeBuyer
- April 18, 2023
- SAN ANTONIO, TX
I was able to see the whole process of kb building my home. They even let me choose the lot I wanted. I'm a disabled veteran and I was able to use my GI bill to make this home purchase, and it was actually easy to do. I didn't have to compete with other home buyer for my home. Thank you kb homes for making it possible overall I'm satisfied with my new home. You guys also gave my kids a nice back yard and patio, l love that so much it a perfect spot for grilling and relaxing.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Juan is empathetic and goes out of his way to take any issue and correct it.
- Minoru U.
- Verified HomeBuyer
- November 30, 2022
- Bulverde, TX
The build was a slow process understandably due to environmental restrictions (COVID). The studio options process was smooth, with the designer's assistance. During the build process, issues were identified but corrected slowly. The quality of workmanship up to the drywall process was great. As the finer details came into install, things started to slip. Tile staining edges were not stained but painted over; floor planks had uneven cuts and pencil marking are left at the corner cuts. Caulking joints were left until after closing. Besides all the finer details on the house, it's a great ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Good and Worth
- Anonymous
- Verified HomeBuyer
- October 11, 2022
- San Antonio, TX
Good and Worth buying in city center
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - Great experience with the home builder from beginning to end!
- Daniel J.
- Verified HomeBuyer
- January 18, 2022
- New Braunfels, TX
Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Too much time to build
- Louis P.
- Verified HomeBuyer
- December 29, 2021
- Converse, TX
To0ok 10 months! constantly changing dates of when it would be finished. We wish they would pay more attention to details.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
How quickly the process was.
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Boerne, TX
Excellent builder very helpful staff along the entire process!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Buying my first home was easier than I thought!
- Anonymous
- Verified HomeBuyer
- April 26, 2021
- San Antonio, TX
Buying my first home was easier than I thought!
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
KB Home - I enjoyed my experience with KB Knoxridge.
- Anonymous
- Verified HomeBuyer
- April 15, 2021
- Converse, TX
I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
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