KB Home Reviews in San Antonio, TX

Quadruple check your brick when it gets delivered, colors do not match studio. Double check all electrical. We had a plug that wasn’t even wired. Double check with your local paint store for the paint first. Our whole house is painted with paint they do not produce anymore. Therefore to fix a scratch. I have to paint the whole wall. Color can be matched. But paints are vastly different. Takes longer than they say it’ll take. Just add a few months. If they say June. Expect august/September. We were pushed back 3 months from our original date.

Josh/Darren were a great help throughout the whole process . First time home buyer and super happy with our new home. Thanks guys

Tiresome process with great results.

Our construction superintendent Cole was very responsive, professional and continuously went above and beyond to address our concerns.

In general, the experience with you has been relatively regular. I think it could improve if you pay more attention to the reports that are made to the construction personnel, since they do not resolve the damage reported in a suitable time. The quality control of the people who make the house is bad since they have to do the same repair more than twice. There is no website where I can make my damage report and I only depend on the construction superintendent answering my call and scheduling my repair within two three weeks.

- Great customer service by Rey. - Low quality & attention to detail / finishes. - A/C has broken down 5 times within a month span.

Overall the sale manager was the best experience; but as a customer we didn’t have the option to change certain aspects of the house to make the overall experience rememberable. Experience was overall basically you buy as is; which was unsatisfactory

I have built several times with kb and love the work

Great over all experience. Satisfied with every personnel that Kb homes and KBHS had to offer excellent services, great people and all experienced in their field

Overall good experience, there are a few details missed probably do too production goals

Happy with our new home.

Just glad to be done with it. Hopefully my home doesn't fall apart and I can improve it from the initial build.

Awesome service, quiet neighborhood, and an amazing lake view. I love the house and i recommend it.

Positive experience with our salesman, Martin. He was patient and informative.

KB Home built us out perfect Home!!!

Process went really well specially with construction manager.

We had a great experience, everyone was super friendly, helpful and knowledgeable. They made sure to explain and show us everything along the way and have gone above and beyond with everything.

KB Homes goes the extra mile to ensure every home buyer is well taken care of.

KB personal are professional and issues are fixed in a timely manor. Only complaint is the number of cosmetic issues the home owner is left to fix and lack of attention to detail. Overall would recommend. Wish the options seen in the model home were offered during build. Large amount of poles, boxes, and in ground panels will need creative landscaping to cover in the front yard, could've at least been placed in a straight line not scattered. Beautiful exterior and Floorplan. Left with a few projects to fix rushed work on the inside but nothing that has caused major issues.

The entire process was smooth and easy going. Setting up appointments and even late night phone calls were available to myself and my wife per our work schedule.

Well we had been through a lot that year so the communication from Martin and Dalton kept our spirits up and the follow up was more than we could ever ask for. Even after the move in Dalton has been around offering to take care of any issues. Nothing like coming home to my house. God Bless

Thank you so much for your support! My boys and I are truly happy with the home we had purchase. Great staff at KB homes who helped us get into our new home. We appreciate all everything you did for us.

The staff at kb home was great. The only concern I had was some issue with home that look like some items seem to be cheap or not install correctly.

After moving in, I honestly won’t buy another house through kb. I find that they are a very cheap company. With materials. We paid a decent amount of many for this house and we had to get the bare minimum. For certain things shouldn’t have been counted as an upgrade and others is just common sense to do. We are stuck in this house so eventually we will do for our self and what should have been done to begin with. I will say that the workers are nice, and I liked the fact that they helped with lying down payment ext. but if I could go back, I’d be looking else where.

KB built me a beautiful house for a good price. Other builders may be more expensive and have more “add-one” included, but in the end the value and quality was top notch. Another thing, the project management team was excellent in providing a true boots in the ground status regardless of what headquarters was projecting and bevel led me to believe something false.