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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 968 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

968 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Patience and communication is they key for a great home.

  • Catherine P.
  • Verified HomeBuyer
  • May 07, 2024
  • San Antonio, TX

Finance art went above and beyond. Construction manager Dalton and Scott were always available and keep us informed of everything going on. The house is gorgeous and everything we wanted thank y'all for making this a great experience.

KB Home responded:
We're thrilled to hear that Dalton, Scott, and the rest of our team were able to provide such a positive experience for you, Catherine!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home buying experience

  • Ray C.
  • Verified HomeBuyer
  • May 01, 2024
  • BOERNE, TX

I can honestly say it was an outstanding experience. From the very first time visiting the KB sales office, my loan team to construction team it was a fantastic experience. If I was rating my experience on a scale of 1 to 10 , I would give my experience a 15. Thank you KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our KB Home Experience

  • Tennys E. Biede B.
  • Verified HomeBuyer
  • April 23, 2024
  • BOERNE, TX

Our KB Home experience has been very good. We appreciate your friendly staff. Tom, Darin, and Suzanne are professional, knowledgeable and are very much appreciated. They are quick to respond to any questions we have had and easy to communicate with. We're so glad we found KB Home at Shoreline Park.

KB Home responded:
We're glad to hear that Tom, Darin, Suzanne, and the rest of our team were able to provide such a positive experience, Tennys!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful exciting experience

  • Roberto S.
  • Verified HomeBuyer
  • April 23, 2024
  • San Antonio, TX

From the start when we meet with Jourdan to look at a couple of properties and finding the move in ready home that we eventually purchased to the when Arturo was by our side all the way to the end at closing. It was an exciting experience to get into a home that we had been searching for We were surrounded by a great team and they made sure we were enjoying the process as much as possible and with the least amount of stress that comes with such a big purchase like a new home

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Joshua, Cole, and Belinda provided a smooth 10/10 experience for me and my family!

  • Alfonso R.
  • Verified HomeBuyer
  • April 17, 2024
  • San Antonio, TX

Joshua, Belinda, and Cole made buying a first home a great adventure and made sure that me and my family got the best experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rating KB Home

  • Tennys E. Biede B.
  • Verified HomeBuyer
  • April 17, 2024
  • BOERNE, TX

Good experience. The staff have been professional, knowledgeable and quickly responded to any question. The KB homes are attractive and comfortable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Audrey H.
  • Verified HomeBuyer
  • April 10, 2024
  • San Antonio, TX

Genesis was great from the start ! Walking us through the house and provided so much info answering all our questions before we even asked. Juan our project manager was wonderful as well! Went into detail and truly took his time explaining things as we were first time homeowners and unsure about so many things.

KB Home responded:
We appreciate you taking the time to share these kind words with Genesis, Juan, and the rest of the team here at KB Home, Audrey!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a great experience for our first home!

  • Elizabeth C.
  • Verified HomeBuyer
  • April 03, 2024
  • BOERNE, TX

Everyone involved with our build made our experience so easy and smooth. We have enjoyed our home and have gotten so many compliments. Tom, Darin, Susanne, and everyone on the design team were amazing! They are one call away even after our close for all of the questions I have or help I need. 10/10 team and company!

KB Home responded:
We're thrilled to hear that the entire team here at KB Home was able to provide such a positive experience for you, Elizabeth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy and satisfied with everything!

  • Elvia M.
  • Verified HomeBuyer
  • April 02, 2024
  • New Braunfels, TX

From the beginning through the end, the process was very easy. The seller was very nice and share all the information that I was needed. The quality of the home is outstanding. Joey, the Construction Manager was always communicating and offering his help in any aspect of the home. I truly recommend KB homes for anyone who wants to buy their dream home.

KB Home responded:
We're glad to hear that our team was able to provide such an easy home-buying process for you, Elvia!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Staff Of KB Homes

  • Michael B.
  • Verified HomeBuyer
  • March 19, 2024
  • Schertz, TX

The staff at KB HOMES were very helpful and polite. They understood that this was our first time in purchasing a home and explained the process and process. They went out of their way to help us understand all the paperwork that was to be signed. After a couple of months our dream of owning a home became reality. Since the first time we met, up to moving in part they were there every step of the way and even after we moved in everyone kept checking to see if we were comfortable and happy. Thank You KB-Homes for making our home possible.

KB Home responded:
We're thrilled to hear that you had such a positive first-time home-buying experience, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builders are awesome!

  • Ed H.
  • Verified HomeBuyer
  • March 19, 2024
  • Converse, TX

Great experience with the builder! His level of professionalism was nothing but amazing! He was very upfront and telling. On the loan process side of things was not so great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Stephanie R.
  • Verified HomeBuyer
  • March 13, 2024
  • San Antonio, TX

We had a great experience building with KB. The process was explained to us thoroughly by the sales rep and we were able to get everything we wanted in our budget from the design studio. The building process went faster than expected and our project manager kept us updated weekly. I would definitely recommend building with KB!

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home, Stephanie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality home and trusted builder

  • Khristin R.
  • Verified HomeBuyer
  • February 18, 2024
  • San Antonio, TX

My family and I had an overall great experience with KB homes!

KB Home responded:
We're glad to hear that you and your family had a positive experience, Khristin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experince from start to finish.

  • Robert F.
  • Verified HomeBuyer
  • February 14, 2024
  • Elmendorf, TX

As long as you take your time and choose the options and pick a floor plan you like you will definitely be happy with your home. From sales to property managers the experience is fantastic.

KB Home responded:
Thank you so much for taking the time to share your positive experience with our team, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied home buyer

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • San Antonio, TX

Great place to buy. They have good mastering and understanding of what customers need. Customer service was great and very prompt

KB Home responded:
We appreciate you taking the time to share your positive journey with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Scott was great

  • Paulina C.
  • Verified HomeBuyer
  • February 13, 2024
  • San Antonio, TX

Enjoyed the process. Scott was great!

KB Home responded:
Thank you so much for taking the time to share your positive experience with Scott and the rest of our team, Paulina!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The entire team has been wondeful on all fronts.

  • Dale P.
  • Verified HomeBuyer
  • February 08, 2024
  • San Antonio, TX

Everyone in the KB food chain has been exceptionally professional and forthcoming in all regards to processes, workmanship, promptness and overall courteousness. We are over the moon on how well you all have been with us. JOB WELL DONE!!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Dale! We're thrilled to hear that you're so happy with your experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with KB has been phenomenal in San Antonio

  • BENJAMIN G.
  • Verified HomeBuyer
  • February 06, 2024
  • Cibolo, TX

This was our first experience with KB and we couldn’t be happier. The floor plan we wanted was being discontinued but luckily our sales rep Rey was able to find it in a couple of communities. He was extremely patient, met us at several communities and also sent pictures/videos of the homes. It’s a big decision to pick a builder and having someone like Rey as the first person you deal with was great. We looked at 4 models and decided on the one that best suited our needs. We then moved on to the purchasing portion with KB. From the time we decided on a home to closing was about 30 days. We ...

KB Home responded:
We're so glad to hear that you've had such a positive experience working with Rey, Tommy, and the rest of the team here at KB Home, Benjamin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Respectful, friendly and great customer service.

  • WAHABU J.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, TX

KB Home is a family oriented company, if you want spaciousness, comfort, reliability and a place your family can call a home. Great company great customer service.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with entire staff.

  • Elizabeth L.
  • Verified HomeBuyer
  • January 30, 2024
  • Von Ormy, TX

I would recommend KB homes to friends and family. The experience was very easy and they were able to get me and my family in the home of our dreams.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Elizabeth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Nicholas J.
  • Verified HomeBuyer
  • January 11, 2024
  • Converse, TX

Pleasant experience and easy process

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Nicholas!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very hard working and outgoing people

  • Lawrence M.
  • Verified HomeBuyer
  • January 10, 2024
  • San Antonio, TX

I want to take the time and say thank y’all for going out of y’all’s way and making my dream come true by buying my first home with yall everyone was very friendly and hard working people

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Tanya G.
  • Verified HomeBuyer
  • December 28, 2023
  • Converse, TX

We had a positive and wonderful homebuying experience. Everyone answered any questions we had and they finished our home ahead of the projected date.

KB Home responded:
We're so glad to hear that you had a such a wonderful home-buying experience, Tanya! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb homes new home purchase

  • Silas M.
  • Verified HomeBuyer
  • December 20, 2023
  • San Antonio, TX

I had good experience with purchasing a home from KB Homes. My sales rep Mo was very knowledgeable of the community's I was interested in, and he was flexible on meeting times. He also did a great job explaining the kb hone buying process and there current discounts. My mortgage loan Originator Jason was very helpful. I explained to him what kind of loan I wanted, how much I wanted to put down and he did everything to make sure I was able to get what I asked for. The construction manager Alvaro did a great job of walking me through the house, explaining all of the options included, ...

KB Home responded:
Wow, thank you so much for taking the time to share your positive KB Home journey with us, Silas! We're glad to hear that Mo, Jason, Alvaro, and the rest of our team were able to provide such a satisfactory experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terrific team

  • Kenneth H.
  • Verified HomeBuyer
  • December 06, 2023
  • Bulverde, TX

Our KB team was terrific! From our sales rep, Lisa, to Jason our financing guru, and Steve and his crew of subs, we had a responsive, knowledgable and professional team. We're very happy with our home and the quality of construction.

KB Home responded:
Thanks so much for taking the time to share these kind words with Lisa, Jason, Steve, and the rest of the KB Home team, Kenneth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5