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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1083 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1083 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Responsiveness 4.3

KB Home in San Antonio Area

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Customer Reviews

KB Home - I enjoyed my experience with KB Knoxridge.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Converse, TX

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - I enjoy the neighborhood and the response to the issues that

  • Angela S.
  • Verified HomeBuyer
  • April 15, 2021
  • San Antonio, TX

I enjoy the neighborhood and the response to the issues that have presented after purchasing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, free garage door opener!

  • Harry G.
  • Verified HomeBuyer
  • April 15, 2021
  • New Braunfels, TX

Great experience, free garage door opener! Builder was very hands on and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The quality of professionalism that each individual gave to our family.

  • Jacob C.
  • Verified HomeBuyer
  • April 15, 2021
  • New Braunfels, TX

This is our second KB Home and again, had a great experience. From our first stop with Marvin and Marcel who showed us our home options, to John and Mike making sure every inch of our home was just the way we wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people I had to communicate with were very helpful and knowledgeable

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2021
  • San Antonio, TX

From the loan officer to the designer and the contact with the construction officer .. everyone was very informative, and made the process very smooth.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great first time buyer experience

  • Luciano L.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

Being that it was our first home we were nervous and hesitant about making this big life choice hut everyone at Kb was very kind, helpful and understanding to our needs. Would definitely recommend to others. I think that you get your monies worth in quality and craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The sales and construction team are excellent, very responsive

  • ARTURO A.
  • Verified HomeBuyer
  • April 06, 2021
  • SAN ANTONIO, TX

The sales and construction team are excellent, very responsive to our home needs.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Easy process

  • Erick S.
  • Verified HomeBuyer
  • April 03, 2021
  • Schertz, TX

Easy process and good customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The people!!!

  • Karisma H.
  • Verified HomeBuyer
  • April 01, 2021
  • Boerne, TX

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Whitney Knowles

  • Whitney K.
  • Verified HomeBuyer
  • March 25, 2021
  • Schertz, TX

Great job and thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent service and responsiveness throughout the home buying

  • Jorge M.
  • Verified HomeBuyer
  • March 24, 2021
  • New Braunfels, TX

Excellent service and responsiveness throughout the home buying and building process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forget you after the buy

  • Lizabeth M.
  • Verified HomeBuyer
  • March 24, 2021
  • San Antonio, TX

After the purchase of my home was completed, the issues that were remaining to be resolved have still not been resolved fully and it’s been 3 1/2 months. I can’t get anybody to respond to my messages even though they told me they will stay connected with me for six months and that they won’t forget me just because the purchase is completed. I have learned that that is not true

KB Home responded:
Hi, Lizabeth, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. -- James

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

How easy the home buying process is

  • Adrian G.
  • Verified HomeBuyer
  • March 22, 2021
  • San Antonio, TX

Everything has been great thus far just have a few minor complaints but nothing serious. The house has definitely been worth buying and I have also recommended some people to do the same.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Quality

  • Joel J.
  • Verified HomeBuyer
  • March 18, 2021
  • New Braunfels, TX

I went with KB build because of thier reputation and quality. I was both happy and disappointed in the final quality of my home. seems the final details were very rushed. However I have been working with KB on fixing and finishing all the issues I had since moving in and they are very responsive and everything has almost been completed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Process

  • John P.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

This has been an easier process than I could ever imagine. They have followed up with all my concerns and they have been very open and transparent with no hidden fees or anything. If you want an honest company with high integrity then you will never go wrong with KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB homes has been really good to me, my buying experience was

  • Leonor H.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

KB homes has been really good to me, my buying experience was a little different but, KB homes made it doable!!! grateful for Belinda Dillard, she is awesome!! she goes extra mile to answer me with all my questions and concerns, also to Scott, he takes care of issues / request in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service

  • Branden J.
  • Verified HomeBuyer
  • March 17, 2021
  • San Antonio, TX

Mario and Juan answered all my questions in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The whole buying process was smooth from start to finish.

  • William C.
  • Verified HomeBuyer
  • March 16, 2021
  • New Braunfels, TX

The whole buying process was smooth from start to finish. They were also very responsive even after closing and did cosmetic touch ups after moving in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

N/A

  • Melissa R.
  • Verified HomeBuyer
  • March 15, 2021
  • New Braunfels, TX

Within the first month we had issues with the down stairs bathroom toilet clogging. We also had water coming/flooding from the upstairs shower through the walls down stairs. I was assured there was no damage, however, I don't know how this can be known if no one went in to look. I worry about mold developing in the future. Also there was a busted sprinkler pipe in the yard which flooded the yard and inflated my water bill. There are a handful of other things

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - After 3 months of buying the home, several issues still remain.

  • Guillermo U.
  • Verified HomeBuyer
  • March 12, 2021
  • Boerne, TX

After 3 months of buying the home, several issues still remain. Some were fixed in a timely manner but others took a long time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - Genesis and Darin were extremely helpful, they went up and above

  • Celeste G.
  • Verified HomeBuyer
  • March 12, 2021
  • Boerne, TX

Genesis and Darin were extremely helpful, they went up and above trying to always make us feel excited and very happy throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Easy and excellent experience when buying a home.

  • Juan S.
  • Verified HomeBuyer
  • March 09, 2021
  • San Antonio, TX

Easy and excellent experience when buying a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Jael did such an excellent job from presentation to the very

  • James C.
  • Verified HomeBuyer
  • March 09, 2021
  • San Antonio, TX

Jael did such an excellent job from presentation to the very end. If I know of any one in the market for a home looking for a hassle free and joyful experience, I’d definitely refer them to Jael.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of care

  • Rene P.
  • Verified HomeBuyer
  • March 02, 2021
  • San Antonio, TX

Thank you so much for helping us with our first home. The staff made sure we had everything we needed through out the home buying process and took care of us even after the move. Thank you all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent! the people involved help us through the process from the beginning up to end.

  • Ma P.
  • Verified HomeBuyer
  • March 02, 2021
  • San Antonio, TX

Your dream to have your dream house or a house is just at hand and people at kb homes very accommodating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5