KB Home Reviews in San Antonio, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What San Antonio Homeowners Have to Say About KB Home.
Read all 1014 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
View Homes
Customer Reviews
Satisfied
- Evelyn K.
- Verified HomeBuyer
- August 23, 2023
- Converse, TX
It took time to finished the house. (Signed the contract April 2022 and closed June 30, 2023). I was told that someone will come or call to follow up 30 days after I occupied the property. So far nobody showed up and got no phone call. I emailed the warranty services but got no response yet. Overall though I like KB homes, you can personalize your own design along with their own design team.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
KB Home: Great Process and Product But Be Vigilant of Excution
- Rafael D.
- Verified HomeBuyer
- July 12, 2023
- San Antonio, TX
I recently had the experience of building a home with KB Home, and overall, I was very happy with the process. The company was professional and efficient, and they kept me updated on the progress of my home throughout the construction process. I also appreciated the fact that KB Home offered a variety of customization options, so I was able to make my home exactly what I wanted it to be. However, there were a few areas where I felt that KB Home could improve. For example, the execution of some of the finishing details was not as good as I would have liked. There were a few small mistakes, ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Pleasant
- Lakeshia S.
- Verified HomeBuyer
- May 24, 2023
- Converse, TX
I had a overall pleasant experience with KB
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
KB- Great for first time homeowners.
- Jordan D.
- Verified HomeBuyer
- December 29, 2022
- San Antonio, TX
I really enjoyed being able to pick out special finishes with my KB Home. The design studio experience is what sold me on the process. The build process was long but that is understandable when you want things done right. I think the overall product for the cost is a good value, especially for first-time homeowners. I would recommend KB Homes to new homebuyers looking for great value- However, don't expect too high-end of finishes within the home. We wish the carpenters would have been more concerned with the quality of the frames around the doors and baseboards. However, we appreciate the ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Design studio personnel and construction
- Gregory L.
- Verified HomeBuyer
- November 02, 2022
- San Antonio, TX
Great customization options for your home! The construction crew are great and very responsive and helpful. Just wish we would have started new build before rate hikes. Very pleased with our new home. It was a long process with ups and downs but glad we proceeded.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Not outstanding but not terrible
- Ryan S.
- Verified HomeBuyer
- October 11, 2022
- San Antonio, TX
Just your typical new low budget but high price tag new construction builder. Corners were cut in order to get to next house. It appears that some processes were done by unskilled workers because the end result looks unfinished unprofessionally done. Overall decent house but could have been better considering the price.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Very good experience in dealings with builder
- Rudy V.
- Verified HomeBuyer
- September 15, 2022
- San Antonio, TX
Has been very good in dealing with home builder great customer service.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
It was alright
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- San Antonio, TX
Everything was relatively smooth. We thought that everything would be perfect and there are some flaws but that is to be expected. Overall experience 8 out of 10 just because we were in contract for so long with so many delays that wasn’t really communicated in the best way
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - The builder is very good when you check each stages of the building
- Anonymous
- Verified HomeBuyer
- April 18, 2022
- San Antonio, TX
The builder is very good when you check each stages of the building process in your house, if you forget anything you paid for during upgrades you will not get it in your house as they have so many houses they are building at the same time. Overall if you let them know what you paid for, you will get it in your house.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Everyone was really good at what they did!
- Eric M.
- Verified HomeBuyer
- January 12, 2022
- San Antonio, TX
Everyone was really good at what they did!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Took a year to build .
- Anonymous
- Verified HomeBuyer
- November 30, 2021
- Converse, TX
Took a year to build .
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
KB Home - I would like other home builders to know about KB Home that they
- The N.
- Verified HomeBuyer
- November 12, 2021
- San Antonio, TX
I would like other home builders to know about KB Home that they have reputed for building quality new construction homes.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The team, especially Paul Kasperbauer has been extremely attentive and quick to respond.
- Brandon M.
- Verified HomeBuyer
- November 11, 2021
- Boerne, TX
Overall had a great experience with the KB team.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Sales Staff
- Anonymous
- Verified HomeBuyer
- November 11, 2021
- New Braunfels, TX
David was very good. He explained and walked through the process with us every step of the way.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
KB Home - The lack of preparation and completion of the house at closing.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- San Antonio, TX
The lack of preparation and completion of the house at closing. KB offering money at closing to meet or boost quarterly numbers is not really a good approach when trying to deliver a quality product.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Dalton and kevin were exceptional
- Richard Q.
- Verified HomeBuyer
- October 19, 2021
- SAN ANTONIO, TX
Dalton and kevin made this experience great if not for them i wouldnt have bought home.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
KB Home - Overall good experience with KB
- Erin H.
- Verified HomeBuyer
- September 07, 2021
- New Braunfels, TX
Overall good experience with KB
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Quality and trust
- Anonymous
- Verified HomeBuyer
- June 27, 2021
- San Antonio, TX
I strongly recommend home buyers to hire a third party inspector at least for the frame walk and final inspection.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Responsive to issues and trustworthy staff
- Lindsey Y.
- Verified HomeBuyer
- May 12, 2021
- New Braunfels, TX
KB personal are professional and issues are fixed in a timely manor. Only complaint is the number of cosmetic issues the home owner is left to fix and lack of attention to detail. Overall would recommend. Wish the options seen in the model home were offered during build. Large amount of poles, boxes, and in ground panels will need creative landscaping to cover in the front yard, could've at least been placed in a straight line not scattered. Beautiful exterior and Floorplan. Left with a few projects to fix rushed work on the inside but nothing that has caused major issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - Yes I would like others to know about this builder
- Kenneth C.
- Verified HomeBuyer
- January 27, 2021
- San Antonio, TX
Yes I would like others to know about this builder
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Friendly staff all around.
- Charles B.
- Verified HomeBuyer
- January 20, 2021
- New Braunfels, TX
Friendly staff all around. Helpful and work hard.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Overall I am happy with my home, small little issues that they
- Rolando C.
- Verified HomeBuyer
- January 06, 2021
- San Antonio, TX
Overall I am happy with my home, small little issues that they are taking care of but overall I am happy with my home and they get a 4 out of 5!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Paid attention more in the construction.
- Edgar G.
- Verified HomeBuyer
- September 30, 2020
- San Antonio, TX
Paid attention more in the construction.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Our KB Experience
- Alan C.
- Verified HomeBuyer
- July 21, 2020
- Bulverde, TX
Our Salesman, Scott and our Contractor, Steve, were/are perfect examples of what it takes to walk you through your project and do what it takes to do it right...give the best customer service possible. There were a couple others that did or said things that almost made us walk away. But, because of these two men, we are in our KB Home and we are enjoying our Home. Even now, after 1 1/2 months, our contractor, Steve, is following up on issues to make sure everything the way things are supposed to be.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Better workers
- Anonymous
- Verified HomeBuyer
- April 23, 2020
- San Antonio, TX
Need to have better workers. My wzter lines were crossed and had to have a big part of my kitchen wall cut off to fix it
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.