Skip main navigation

KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1027 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1027 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

KB Home - Overall good experience, there are a few details missed probably

  • Dustin S.
  • Verified HomeBuyer
  • May 25, 2021
  • New Braunfels, TX

Overall good experience, there are a few details missed probably do too production goals

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Responsive to issues and trustworthy staff

  • Lindsey Y.
  • Verified HomeBuyer
  • May 12, 2021
  • New Braunfels, TX

KB personal are professional and issues are fixed in a timely manor. Only complaint is the number of cosmetic issues the home owner is left to fix and lack of attention to detail. Overall would recommend. Wish the options seen in the model home were offered during build. Large amount of poles, boxes, and in ground panels will need creative landscaping to cover in the front yard, could've at least been placed in a straight line not scattered. Beautiful exterior and Floorplan. Left with a few projects to fix rushed work on the inside but nothing that has caused major issues.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Buying my first home was easier than I thought!

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2021
  • San Antonio, TX

Buying my first home was easier than I thought!

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - I enjoyed my experience with KB Knoxridge.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Converse, TX

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - The sales and construction team are excellent, very responsive

  • ARTURO A.
  • Verified HomeBuyer
  • April 06, 2021
  • SAN ANTONIO, TX

The sales and construction team are excellent, very responsive to our home needs.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The people!!!

  • Karisma H.
  • Verified HomeBuyer
  • April 01, 2021
  • Boerne, TX

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Genesis and Darin were extremely helpful, they went up and above

  • Celeste G.
  • Verified HomeBuyer
  • March 12, 2021
  • Boerne, TX

Genesis and Darin were extremely helpful, they went up and above trying to always make us feel excited and very happy throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Yes I would like others to know about this builder

  • Kenneth C.
  • Verified HomeBuyer
  • January 27, 2021
  • San Antonio, TX

Yes I would like others to know about this builder

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Excellent staff at sales and design center.

  • Gerardo H.
  • Verified HomeBuyer
  • January 26, 2021
  • San Antonio, TX

Excellent staff at sales and design center. Workmanship and sod use is not the best.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Friendly staff all around.

  • Charles B.
  • Verified HomeBuyer
  • January 20, 2021
  • New Braunfels, TX

Friendly staff all around. Helpful and work hard.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Norma and Kullen are awesome!

  • Dorothy B.
  • Verified HomeBuyer
  • January 19, 2021
  • San Antonio, TX

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - We love our house, but we had to move quickly so the walk through

  • Emily R.
  • Verified HomeBuyer
  • January 12, 2021
  • New Braunfels, TX

We love our house, but we had to move quickly so the walk through was fast and now we are seeing small details. The main issue that we had/have is some of the light fixtures and fire alarms are popping off.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Overall I am happy with my home, small little issues that they

  • Rolando C.
  • Verified HomeBuyer
  • January 06, 2021
  • San Antonio, TX

Overall I am happy with my home, small little issues that they are taking care of but overall I am happy with my home and they get a 4 out of 5!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Paid attention more in the construction.

  • Edgar G.
  • Verified HomeBuyer
  • September 30, 2020
  • San Antonio, TX

Paid attention more in the construction.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Our KB Experience

  • Alan C.
  • Verified HomeBuyer
  • July 21, 2020
  • Bulverde, TX

Our Salesman, Scott and our Contractor, Steve, were/are perfect examples of what it takes to walk you through your project and do what it takes to do it right...give the best customer service possible. There were a couple others that did or said things that almost made us walk away. But, because of these two men, we are in our KB Home and we are enjoying our Home. Even now, after 1 1/2 months, our contractor, Steve, is following up on issues to make sure everything the way things are supposed to be.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

New Home

  • Timothy P.
  • Verified HomeBuyer
  • July 14, 2020
  • Converse, TX

The process of buying a new home is very daunting. I would suggest talking to other other people first to get some insight. Not all home buying experiences are the same. Make sure your finances are in order because, you will be required to offer up a lot fo information. I also, suggest reading the home buyer 101 guide you can find online. Make sure your builder stays engaged with you. I think the most important thing to do is read and ask questions. I have to admit I did feel rushed going to the studio. That is one of the things that I hated about this experience. I hate to be rushed ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - It was a great investment

  • Charles C.
  • Verified HomeBuyer
  • June 26, 2020
  • San Antonio, TX

It was a great investment

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Better workers

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • San Antonio, TX

Need to have better workers. My wzter lines were crossed and had to have a big part of my kitchen wall cut off to fix it

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Opinion

  • Janeele A.
  • Verified HomeBuyer
  • April 15, 2020
  • New Braunfels, TX

Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

New KB home experience

  • Luis M.
  • Verified HomeBuyer
  • April 10, 2020
  • SAN ANTONIO, TX

Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good experience but could be better

  • Chelsea E.
  • Verified HomeBuyer
  • April 01, 2020
  • San Antonio, TX

My husband and I had a good experience while purchasing the home but it was the experience after that could have been better. There were small things here and there that needed to be fixed after the move in. It felt a little hard to get someone to come and fix those issues at times and that was a little frustrating.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Falcon Landing

  • Raul M.
  • Verified HomeBuyer
  • March 05, 2020
  • San Antonio, TX

Good neighborhood close enough to everything you need and Loop 1604 as well to Sea World, however, far away enough to keep that peace and quiet. The square foot for the price is better than most neighborhood. The sale team and foreman are really helpful and keep you infor in all the faces of the construction. The neighborhood had multiple types of model houses available to choose for different size families. Overall, is a good company that deliver quality product and good value.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Buying experience

  • Hernandez J.
  • Verified HomeBuyer
  • January 31, 2020
  • San Antonio, TX

We have great experiences buying this home. The people we talk about our concerns are reliable and have taken their actions fast. The only thing we are wondering is why does our account is being transferred every month to different lending companies . We foound it hard to set up a permanent account to pay our monthly mortgage

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great houses

  • Samuel C.
  • Verified HomeBuyer
  • January 15, 2020
  • San Antonio, TX

One thing I do agree is when something is wrong they fix it right away. the buying experience was awesome. the sales team were amazing. The onsite contractor was good just promised to many ting he couldn't deliver. so that why I gave it three stars on trustworthiness. But I let everyone were I bought my house and who helped me from the sales team.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

KB Home

  • Michael C.
  • Verified HomeBuyer
  • December 13, 2019
  • Converse, TX

Home is great still waiting for reply back from Customer Service.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3