Skip main navigation

KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1090 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1090 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

They actually listen to our concerns and address them quickly .

  • Abraham L.
  • Verified HomeBuyer
  • January 26, 2021
  • San Antonio, TX

Amazing staff, the whole process and everyone at kb was very respectful and polite.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - You’ll love the experience of making your KB home unique in your

  • Gabriella G.
  • Verified HomeBuyer
  • January 26, 2021
  • Converse, TX

You’ll love the experience of making your KB home unique in your community and watching your home be built from the ground up!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Marvin, Mike, Belinda and Melinda were the true difference in a good home buying experience versus a great experience.

  • Gregory B.
  • Verified HomeBuyer
  • January 24, 2021
  • New Braunfels, TX

I don't really write reviews but the four names that mentioned in the title really made us feel like they truly cared about us and our priorities. Their professionalism and hard work truly set the standard for KB Home and its competitors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Friendly staff all around.

  • Charles B.
  • Verified HomeBuyer
  • January 20, 2021
  • New Braunfels, TX

Friendly staff all around. Helpful and work hard.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Overall Amazing process

  • Daryl G.
  • Verified HomeBuyer
  • January 19, 2021
  • San Antonio, TX

Easy, smooth process!!! Everything we asked for was delivered!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Norma and Kullen are awesome!

  • Dorothy B.
  • Verified HomeBuyer
  • January 19, 2021
  • San Antonio, TX

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Pretty good so far.

  • Reuben L.
  • Verified HomeBuyer
  • January 18, 2021
  • New Braunfels, TX

Pretty good so far. Time will tell.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Trustworthiness

  • Robert S.
  • Verified HomeBuyer
  • January 13, 2021
  • Converse, TX

I had a very good experience with KBHomes. All people working with KBHomes was wonderful to work with - Agent selling me the home, Construction Suoerintendant, Mortgage Loan Officers and team and after sale co tact’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No drama

  • Lavinia H.
  • Verified HomeBuyer
  • January 13, 2021
  • San Antonio, TX

The process was very smooth. I have zero complaints. Loving my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional Sales Reps and Attention to the Customer

  • Isaac S.
  • Verified HomeBuyer
  • January 13, 2021
  • San Antonio, TX

As a first time homebuyer I could not be more impressed with the process of buying a home from KB Homes. From start to finish they are there with you every step of the way! I highly recommend any first time homebuyer to make KB Homes their first choice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - At the beginning I was worried because the bad reviews they had

  • ASHLEY J.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

At the beginning I was worried because the bad reviews they had years ago so I took the chances and it turned out great thank you KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The service was great.

  • John O.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

The service was great. The building materials was great. The price for the home was a good price. Wish could of been at least a little more discount would been excellent but over all good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people and great value!

  • Brett R.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

Sales people and construction manager are top notch, very attentive to any concerns we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - From selecting a plot to completing the house KB homes has amazing

  • Myrna A.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

From selecting a plot to completing the house KB homes has amazing customer service. We would whole heatedly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We love our house, but we had to move quickly so the walk through

  • Emily R.
  • Verified HomeBuyer
  • January 12, 2021
  • New Braunfels, TX

We love our house, but we had to move quickly so the walk through was fast and now we are seeing small details. The main issue that we had/have is some of the light fixtures and fire alarms are popping off.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Overall I am happy with my home, small little issues that they

  • Rolando C.
  • Verified HomeBuyer
  • January 06, 2021
  • San Antonio, TX

Overall I am happy with my home, small little issues that they are taking care of but overall I am happy with my home and they get a 4 out of 5!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - The entire team went above and beyond my expectations.

  • Heather g.
  • Verified HomeBuyer
  • January 05, 2021
  • Converse, TX

The entire team went above and beyond my expectations. From John in sales, Linda the loan writer, and Bill the construction manager. I was very impressed and happy with the journey I made with KB team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent sales representatives,loan representative,and construction personnel.

  • Guadelupe C.
  • Verified HomeBuyer
  • January 05, 2021
  • San Antonio, TX

I would highly recommend them to purchase a K B home. K B gives you more sq. Footage for your money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great communication between me buyer and kb

  • Phillip G.
  • Verified HomeBuyer
  • January 05, 2021
  • San Antonio, TX

Great communication between me buyer and kb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was refreshing to deal with professionals who had my best

  • Thomas M.
  • Verified HomeBuyer
  • December 22, 2020
  • New Braunfels, TX

It was refreshing to deal with professionals who had my best interest top of mind. From consistent follow up, eagerness to complete the repairs and willingness after move in to perform touch ups. Again it was a very refreshing experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Company!

  • Bernadette C.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

Everyone was great to work with and made everything easy for a first time buyer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The exceptional response from the Project Manager "Q".

  • Christopher M.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

Overall, my experience buying a home from KB was very good. Many, or most things about the home we liked. However, KB could improve the quality of a few items such as shelving, exterior light fixtures, and bathroom faucets. Appliances were quality and American made. The waterproof Shaw vinyl flooring was beautiful and a good quality. So overall, we got our monies worth. One last improved would do well in the long term, and thats a keycard accessible gate at the entrance to the community. It would be worth a few more dollars in HOA fees.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The construction manager (Joey) was the highlight of our experience.

  • IHFC L.
  • Verified HomeBuyer
  • December 22, 2020
  • New Braunfels, TX

Marcell, our salesman was nice in person but at times not very responsive and seemed to lack knowledge of products and building procedures. He was also rude to our agent a couple times. Once we finished that part of the process working with Joey was a far better experience. He was super responsive and went put of his way to help us and explain anything that needed to be explained. He was flexible with scheduling and didn't mknd going the extra mile.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I loved every experience

  • Ruben A.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

I loved every experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had an overall good experience except for when i needed to

  • Vanessa C.
  • Verified HomeBuyer
  • December 22, 2020
  • San Antonio, TX

I had an overall good experience except for when i needed to communicate with the financial consultant. He would take days to respond to messages. After moving in when repairs needed to be made it was annoying to have different people come in different days rather than have all the repair me come out on the same day which meant i had to get multiple days off work. And some worker would not even show up on the day they were scheduled.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3