KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 1096 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
Beyond Our Expectations l!
- Michael A.
- Verified HomeBuyer
- May 24, 2020
- San Antonio, TX
We absolutely love the way our house came out! For being our first house we're happy with the way everything came out!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Anonymous
- Verified HomeBuyer
- May 12, 2020
- San Antonio, TX
My overall experience has been great. Any questions or concerns that I’ve had, have been answered or taken care of.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great And Easy Process
- Calvin R.
- Verified HomeBuyer
- May 12, 2020
- San Antonio, TX
We are first time home buyers and at first everything seemed like a lot. The team and KB helped us with everything and made sure to explain everything and make it a smooth and easy process. We love our new house!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
trustworthiness
- Anonymous
- Verified HomeBuyer
- May 08, 2020
- New Braunfels, TX
get your moneys worth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home
- Brian P.
- Verified HomeBuyer
- May 06, 2020
- New Braunfels, TX
We love our KB Home. The neighborhood is in a great and quiet location. The house has wonderful features. So glad that we found our house when we did and that it was move-in ready.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - So happy with Travis, Belinda, And Joe.
- Melika F.
- Verified HomeBuyer
- April 28, 2020
- San Antonio, TX
So happy with Travis, Belinda, And Joe. They went above and beyond to make sure they had taken care of everything I needed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The house came out beautiful
- Genero M.
- Verified HomeBuyer
- April 28, 2020
- New Braunfels, TX
The house came out beautiful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Terrific and with ease!
- Adisa L.
- Verified HomeBuyer
- April 28, 2020
- San Antonio, TX
Terrific and with ease!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Better workers
- Anonymous
- Verified HomeBuyer
- April 23, 2020
- San Antonio, TX
Need to have better workers. My wzter lines were crossed and had to have a big part of my kitchen wall cut off to fix it
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Great house.
- Joseph C.
- Verified HomeBuyer
- April 21, 2020
- New Braunfels, TX
Great house. Outstanding service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Bill and Robbie did a great job and were always helpful in a
- Douglas K.
- Verified HomeBuyer
- April 20, 2020
- New Braunfels, TX
Bill and Robbie did a great job and were always helpful in a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Opinion
- Janeele A.
- Verified HomeBuyer
- April 15, 2020
- New Braunfels, TX
Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
KB Home - Bill has been more than helpful with everything we need.
- Alyssa E.
- Verified HomeBuyer
- April 12, 2020
- New Braunfels, TX
Bill has been more than helpful with everything we need. He sure made up for any problems we have had with the long closing process we sure do appreciate him.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New KB home experience
- Luis M.
- Verified HomeBuyer
- April 10, 2020
- SAN ANTONIO, TX
Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Excellent
- Tyrone D.
- Verified HomeBuyer
- April 07, 2020
- San Antonio, TX
Everything was great. Even with small hiccups I was given the necessary information.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The best
- John C.
- Verified HomeBuyer
- April 07, 2020
- New Braunfels, TX
Everyone from the design studio to the construction team made it a simple process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience!
- Daniel G.
- Verified HomeBuyer
- April 07, 2020
- Universal City, TX
Great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience!
- Harold D.
- Verified HomeBuyer
- April 07, 2020
- New Braunfels, TX
KB Home did an excellent job from contract to closing. We love our new home, and every question or concern we ever expressed was dealt with quickly and to our complete satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- Anonymous
- Verified HomeBuyer
- April 06, 2020
- Universal City, TX
Well...still waiting on major repairs for poor craftsmanship.
KB Home responded:
Hi, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Good experience but could be better
- Chelsea E.
- Verified HomeBuyer
- April 01, 2020
- San Antonio, TX
My husband and I had a good experience while purchasing the home but it was the experience after that could have been better. There were small things here and there that needed to be fixed after the move in. It felt a little hard to get someone to come and fix those issues at times and that was a little frustrating.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
KB Home - Great people to work with, very professional and helpful.
- Randie Z.
- Verified HomeBuyer
- April 01, 2020
- San Antonio, TX
Great people to work with, very professional and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our new home!
- Ramon P.
- Verified HomeBuyer
- April 01, 2020
- Helotes, TX
As first time home builders, it was a stressful process, however, we are very glad we had a trustworthy and reliable contractor and salesperson to guide us along the way. We are very much in love with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
fast and friendly
- Jeremy G.
- Verified HomeBuyer
- April 01, 2020
- San Antonio, TX
the points of contact provided all were helpful, friendly and quick to reply to the many questions i had. thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well done building
- Oliver J.
- Verified HomeBuyer
- April 01, 2020
- San Antonio, TX
KB home try takes care of you at all times.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
OK
- Jeffrey S.
- Verified HomeBuyer
- March 24, 2020
- San Antonio, TX
Service in person was fantastic. Service over the phone was mediocre. AC stopped working after 2 months due to poor drain installation but I didn't have to pay for the repair.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
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