KB Home Reviews in San Antonio, TX

1st house was an amazing experience that when we moved we decided to go with KB again. Bigger and more expensive. I wished we looked somewhere else because theres cracks everywhere. Water comes thru our door. Paint still on our carpet and floor. It has been a bad experience since day 1. From loan process to moving into home.

High quality home builders we have been with KB for many years always satisfied with the beautiful home for a great price

Perfect home for me. I love BJ it.

Always stay active and inspect the quality of work. Show up when least expected. I moved in 5 Nov. 2019 and here it is Jan. 2020 and still having all kinds of problems.

House is good. Great quality at a great price. However, the communications with the co structure crew and sales person was very poor. Would of been a great experience if they just listened to us versus fighting us. I would recommend KB to others with a different crew. Studio and mortgage process was amazing (even though kb asks for way to many documents).

KB homebuilders have built my family a wonderful house that we are proud to call our home. The craftmanship of the construction, professionalism of the staff, and the overall quality are top-notch. Driving up to my KB home every day, I know we made the right decision. Minnie Arias and Jeff specifically are two KB employees who should be sought out and recognized!

I wouldn’t recommend to anyone

Tony our main contact for construction was very helpful and friendly, from our first meeting with him and through out the entire process. When we had questions/concerns Tony was available to answer, and as first time home buyers this was very reassuring that we were making the right decision by building with KB. The home building/buying process can be very stressful but with the right person helping you it can make the experience a little less stressful and a little more fun. Thank you Tony for being great, and thank you for making our first time experience as home buyers a great one! We will definitely recommend building with KB! ... More

Everyone says KB nickel and dimes everyone. Don't believe them. You get so many upgrades and included features that the options are things you choose to personalize your home

I watched this house being built like a hawk, and I have to tell you that every little thing I found wrong, was fixed or in the process of being fixed by the time I would mention it. Tony was very detail oriented and addressed all our concerns, also our sales rep would send us weekly pictures of the house as it was being built. This is our second KB home and it seems they only got better with the second house. They used radiant barrier sheathing all over the house instead of just in the attic. The brick work was a lot fancier than our first house with arches in the entry way. They also designed the house so that the water heater in the garage was recessed into the wall instead of taking up a corner. The corners of the drywall as rounded and look alot nicer than the square ones in our old home. Zero issues with plumbing, HVAC or electrical. ... More

KB staff has been great from the start. Customer service is on point.

Value for money residential home with responsive and accommodating company representatives extending help and assistance every step of the way.

This is our second KB Home. Highly recommend this builder.

Home is great still waiting for reply back from Customer Service.

Ask lots of questions

After more than five years of looking we finally found our home. The whole process from sales to closing was handled with genuine concern and professionalism. Thank you to Norma, Debbie, Kuellen, Solomon, Mike and Joanne for helping us to complete this wonderful journey. We appreciate each and every one if you.

When calling the customer service line no one answers or if they do they are not much help. If they didn't have a great superintendent that helps out so much i would have a problem with them not answering. Other then that its a great home.

Staff has been very helpful on anything we've asked or requested. We're on the path to building our new home they way we envision it.

I don’t like the home owners association. I been trying to paint my fence and there’s too many restrictions and rules

I would like to thank Mr. Mario Luebano for helping with the small house issues. Outstanding

The construction and buying process was fine. Mike and Janette were responsive and kept me updated regularly. When concerns or issues came up, both Mike and Janette were quick to resolve them, they are true professionals. The closing process was a joke. Amanda at the closing office made this part of the process more difficult than it needed to be. Lack of communication, unprofessional communication, lack of follow through and lack of partnering with the mortgage company were just a few of the issues. This created delays that were NOT necessary and cost me additional money, time and resources. The Ratings that were not 5 Stars were strictly related to the closing process only. ... More

Reason I give 3 stars in materials and workmanship is I notice things on moldings and kitchen cabinets little cosmetic things..but besides that Kb home seller Jason, and construction Managers,Supervisor and Team is on top of all. Kb Home Mortgage division on the other hand was horrible handling issues, process and communicating with me. It was a blessing I got mortgage loan with another company cause the experience, communication and expertise was totally different.

The builder was really informative on the process and kept us up to date on any delays. He also responded timely to questions we had making this an overall good experience

they did not respect the agreed initial price, they made me waste a lot of time

make sure you have a sales representative that is eager to know your wants and needs. Ours kept us informed every step of the way. You can usually tell if its a good fit. He made our experience easier than our previous home buying experience, no pressure.