KB Home Reviews in San Antonio, TX

We’re so happy with our new home!

For the cost of our new home we are extremely disappointed in the overall process. Very poor quality workmanship. Still having issues 30+ days after move in.

Buying our first hm was scary but Joseph made it as smooth as possible. Thank you for making our first home buying experience great.

Satisfied

Our host was Joseph...he was a very knowledgeable and impressed us with his super attitude. This went far in our decision. Thank you

Great home and we got to work with some great people as well! Sheryl, Juan, and Frank did a awesome job! Thank y’all for all your hard work it is really appreciated.

One thing I do agree is when something is wrong they fix it right away. the buying experience was awesome. the sales team were amazing. The onsite contractor was good just promised to many ting he couldn't deliver. so that why I gave it three stars on trustworthiness. But I let everyone were I bought my house and who helped me from the sales team.

We have had so many issues after moving in with things that were not done correctly and are very disappointed with the unresponsiveness and unresolved issues. The workers have come to our house on four different occasions due to issues with the countertop and it is still not resolved. We have taken off work numerous times already and are extremely disappointed. We had such a great experience with the sales person as well as all the meetings prior to moving in that we thought it would continue.

Excellent experience through the whole process!

More responsibility, never finish at the correct date

Great experience overall working with KB Homes.

Outstanding staff and services. They made sure I wasn’t alone and kept me informed from beginning till the end

Great experience, KB staff were amazing through our entire process.

1st house was an amazing experience that when we moved we decided to go with KB again. Bigger and more expensive. I wished we looked somewhere else because theres cracks everywhere. Water comes thru our door. Paint still on our carpet and floor. It has been a bad experience since day 1. From loan process to moving into home.

High quality home builders we have been with KB for many years always satisfied with the beautiful home for a great price

Perfect home for me. I love BJ it.

Always stay active and inspect the quality of work. Show up when least expected. I moved in 5 Nov. 2019 and here it is Jan. 2020 and still having all kinds of problems.

House is good. Great quality at a great price. However, the communications with the co structure crew and sales person was very poor. Would of been a great experience if they just listened to us versus fighting us. I would recommend KB to others with a different crew. Studio and mortgage process was amazing (even though kb asks for way to many documents).

KB homebuilders have built my family a wonderful house that we are proud to call our home. The craftmanship of the construction, professionalism of the staff, and the overall quality are top-notch. Driving up to my KB home every day, I know we made the right decision. Minnie Arias and Jeff specifically are two KB employees who should be sought out and recognized!

I wouldn’t recommend to anyone

Tony our main contact for construction was very helpful and friendly, from our first meeting with him and through out the entire process. When we had questions/concerns Tony was available to answer, and as first time home buyers this was very reassuring that we were making the right decision by building with KB. The home building/buying process can be very stressful but with the right person helping you it can make the experience a little less stressful and a little more fun. Thank you Tony for being great, and thank you for making our first time experience as home buyers a great one! We will definitely recommend building with KB! ... More

Everyone says KB nickel and dimes everyone. Don't believe them. You get so many upgrades and included features that the options are things you choose to personalize your home

I watched this house being built like a hawk, and I have to tell you that every little thing I found wrong, was fixed or in the process of being fixed by the time I would mention it. Tony was very detail oriented and addressed all our concerns, also our sales rep would send us weekly pictures of the house as it was being built. This is our second KB home and it seems they only got better with the second house. They used radiant barrier sheathing all over the house instead of just in the attic. The brick work was a lot fancier than our first house with arches in the entry way. They also designed the house so that the water heater in the garage was recessed into the wall instead of taking up a corner. The corners of the drywall as rounded and look alot nicer than the square ones in our old home. Zero issues with plumbing, HVAC or electrical. ... More

KB staff has been great from the start. Customer service is on point.

Value for money residential home with responsive and accommodating company representatives extending help and assistance every step of the way.