KB Home Reviews in San Antonio, TX

This is our second KB Home. Highly recommend this builder.

Home is great still waiting for reply back from Customer Service.

Ask lots of questions

After more than five years of looking we finally found our home. The whole process from sales to closing was handled with genuine concern and professionalism. Thank you to Norma, Debbie, Kuellen, Solomon, Mike and Joanne for helping us to complete this wonderful journey. We appreciate each and every one if you.

When calling the customer service line no one answers or if they do they are not much help. If they didn't have a great superintendent that helps out so much i would have a problem with them not answering. Other then that its a great home.

Staff has been very helpful on anything we've asked or requested. We're on the path to building our new home they way we envision it.

I don’t like the home owners association. I been trying to paint my fence and there’s too many restrictions and rules

I would like to thank Mr. Mario Luebano for helping with the small house issues. Outstanding

The construction and buying process was fine. Mike and Janette were responsive and kept me updated regularly. When concerns or issues came up, both Mike and Janette were quick to resolve them, they are true professionals. The closing process was a joke. Amanda at the closing office made this part of the process more difficult than it needed to be. Lack of communication, unprofessional communication, lack of follow through and lack of partnering with the mortgage company were just a few of the issues. This created delays that were NOT necessary and cost me additional money, time and resources. The Ratings that were not 5 Stars were strictly related to the closing process only. ... More

Reason I give 3 stars in materials and workmanship is I notice things on moldings and kitchen cabinets little cosmetic things..but besides that Kb home seller Jason, and construction Managers,Supervisor and Team is on top of all. Kb Home Mortgage division on the other hand was horrible handling issues, process and communicating with me. It was a blessing I got mortgage loan with another company cause the experience, communication and expertise was totally different.

The builder was really informative on the process and kept us up to date on any delays. He also responded timely to questions we had making this an overall good experience

they did not respect the agreed initial price, they made me waste a lot of time

make sure you have a sales representative that is eager to know your wants and needs. Ours kept us informed every step of the way. You can usually tell if its a good fit. He made our experience easier than our previous home buying experience, no pressure.

Builder was great

Builder provides options to design your home according to your means and several mortgage solutions to put you in your home. Also has a variety of home plans on offer

Joey, Nadine and Lionel were great. Joey, went above and beyond to make sure that I was happy with the house. My feedback is to improve communication between the day you finish picking the design of the house till the start date, nobody had a clue when the house was going to start building. For a good 2-3 month I was in the dark. But once building started, Joey sent updates every week. Also the brick does not look the same as the one one in the studio, at least the effect. You should also match the same incentive for families that buy multiple houses from you. My Uncle got about a $6000 credit while I only got $1800. ... More

From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home.

Had a great sales rep. Treated us like family. Would recommend to family and friends.

The house that we purchased has been everything we were looking for and we have had a great support from KB.

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or exceeded our expectations. We could not be more pleased with our new home and oir builder, KB Home. ... More

I asked multitude of times throught the building process for a few key items to be fixed and promissed repeatedly that things would eventually be taken care of. NOTHING was corrected even after close.

Great home

Punch list 2 1/2 months, not complete