KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 1083 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
Review
- William M.
- Verified HomeBuyer
- November 07, 2019
- Boerne, TX
Builder was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great move up experience
- Valentine E.
- Verified HomeBuyer
- November 05, 2019
- SAN ANTONIO, TX
Builder provides options to design your home according to your means and several mortgage solutions to put you in your home. Also has a variety of home plans on offer
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love my new home
- Paul Y.
- Verified HomeBuyer
- November 05, 2019
- Universal City, TX
Joey, Nadine and Lionel were great. Joey, went above and beyond to make sure that I was happy with the house. My feedback is to improve communication between the day you finish picking the design of the house till the start date, nobody had a clue when the house was going to start building. For a good 2-3 month I was in the dark. But once building started, Joey sent updates every week. Also the brick does not look the same as the one one in the studio, at least the effect. You should also match the same incentive for families that buy multiple houses from you. My Uncle got about a $6000 ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales and Building process
- Jose M.
- Verified HomeBuyer
- November 04, 2019
- Universal City, TX
From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Had a great sales rep.
- Carlos G.
- Verified HomeBuyer
- October 29, 2019
- San Antonio, TX
Had a great sales rep. Treated us like family. Would recommend to family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thank you.
- Andrew M.
- Verified HomeBuyer
- October 29, 2019
- Universal City, TX
The house that we purchased has been everything we were looking for and we have had a great support from KB.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Feedback Home
- ISRAEL R.
- Verified HomeBuyer
- October 26, 2019
- Converse, TX
House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Fantastic
- Juventino M.
- Verified HomeBuyer
- October 22, 2019
- SAN ANTONIO, TX
It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The home of our dreams.
- Arthur H.
- Verified HomeBuyer
- October 22, 2019
- Helotes, TX
After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I asked multitude of times throught the building process for
- Jennifer D.
- Verified HomeBuyer
- October 22, 2019
- Boerne, TX
I asked multitude of times throught the building process for a few key items to be fixed and promissed repeatedly that things would eventually be taken care of. NOTHING was corrected even after close.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
KB Home - Great home
- Gabriel M.
- Verified HomeBuyer
- October 22, 2019
- Converse, TX
Great home
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Punch list
- Bob S.
- Verified HomeBuyer
- October 08, 2019
- Helotes, TX
Punch list 2 1/2 months, not complete
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
KB Home - Not quality craftsmanship.
- Marla R.
- Verified HomeBuyer
- October 07, 2019
- Bulverde, TX
Not quality craftsmanship.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Exceptional buying experience!
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Boerne, TX
The buying exerience with KB has been exceptional and we know that will turn into the same thing with owning and living in our home. We'd recommend KB Homes to anyone!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I was given a couple of closing dates.
- Amelia B.
- Verified HomeBuyer
- September 24, 2019
- New Braunfels, TX
I was given a couple of closing dates. May be a lack of communication
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
Good experience overall
- Heather G.
- Verified HomeBuyer
- September 24, 2019
- Bulverde, TX
All and all a very good experience building a KB home. The only disappointment was if you finance through KB, they do not offer a bi-monthly payment feature.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Everyone involved in the process was very helpful
- Pedro P.
- Verified HomeBuyer
- September 24, 2019
- New Braunfels, TX
Everyone involved in the process was very helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
2091 Wind Chime Way
- Eric B.
- Verified HomeBuyer
- September 17, 2019
- New Braunfels, TX
Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Home experience
- Jesus R.
- Verified HomeBuyer
- September 17, 2019
- San Antonio, TX
My home was built faster than expected ..
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Excellent quality affordable prices.
- Anonymous
- Verified HomeBuyer
- September 13, 2019
- New Braunfels, TX
Excellent quality affordable prices. Love the construction crew and builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Superior
- MaryAnn L.
- Verified HomeBuyer
- September 11, 2019
- San Antonio, TX
Most highly qualified personnel. Always on top of the line.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Jason B.
- Verified HomeBuyer
- September 10, 2019
- Universal City, TX
The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great buying experience
- Bernardo E.
- Verified HomeBuyer
- September 10, 2019
- New Braunfels, TX
The whole way through it felt like they were really taking care of our needs. We were being updated on everything and anything about the house. Good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excelente... so far !!
- Ibraham L.
- Verified HomeBuyer
- September 09, 2019
- Universal City, TX
Very happy with my new home. After moving in we have found minor details and same were noted by our Engineer, Joey and all were taken care of promptly. Very happy with the attention given on matters.
KB Home responded:
Hi Ibraham, thank you for your feedback! If ever you have any questions in the future please feel free to email CustomerRelations@kbhome.com and we will put you in touch with a representative. Enjoy your home. –Brian
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Professionalism
- Luis G.
- Verified HomeBuyer
- September 05, 2019
- San Antonio, TX
The initial process with KB Loan Officers and builder was unprofessional; consistently lacking in communication. Neither the loan officers or builder were on the same page on status or updates. The overall construction was okay but responsiveness needs improvement.
KB Home responded:
Hello Luis, we appreciate your feedback on your experience, and we will be sure to share your comments with KB Home division management. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com for assistance. – Brian
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
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