KB Home Reviews in San Antonio, TX

Would never buy from KB again. Poor quality and workmanship. Their subs drink on the job. They cant seem to get it right the first, second, or third time. Service after wards has not been any better. Had an oven door damaged at installation. It’s been 3-4 months and it’s still damaged. Floor already started buckling. They started the repair and have not come to finish.

Worst experience, would never buy again from here. Stay away if you can.

From the start to the end was awful. I regret signing off at the walk through as I was promised areas of the home would be corrected and still have not 2 months later. I have called and text several people with no response.

If you use your own lender, and not KB's preferred lender, they will not negotiate price of the house nor will they pay any closing costs on behalf of the buyer. We're an active duty military family and it didn't matter because we wouldn't use their lender. Take note that this is how they treat military. So once we told KB Home we would not be using their preferred lender everything went downhill. We weren't treated like serious buyers even though our lender was waiting on KB to provide information to be able to give us the clear to close only one week after going into contract. Our lender had a hard time getting that information. It took them weeks of multiple emails and phone calls to finally get the requested information. And we were told as much that we were treated that way because we used our own lender. Again, buyers take note. Further, the communication between the sales rep, construction manager, and sales office is horrible at best. The project manager didn't even know we were in contract for the house until the week before closing. We were stonewalled at getting our inspector in on time for our projected close date at which KB told us if we waived the inspection they could close on our requested date. Shady but we insisted on our inspection and closing was delayed. Fortunately, we have an amazing lender that was able to extend our locked rate without us having to pay to extend. After closing, things got even worse and it has been a headache working with the construction crew to get blue tape items fixed. We're six weeks into our home and still have blue tape items not addressed along with the other items that the construction crew was supposed to fix but ended up making them worse. And I haven't even touched on the quality and craftsmanship of the house itself. There's so much more that I could write a dissertation on all of the issues, why we wouldn't buy another KB home, and would never recommend them to anyone. ... More

Please don't get fooled by any of these people that work for KB Homes on promises that they don't deliver. Don't sign anything until you make sure it's done because these people only want what is coming to them and that is a bonus check on a great review that we give to them. These people put up a front of being good to you when in reality they are horrible very sad that KB Homes hires unprofessional staff to do such a sloppy job. Everything is an excuse to what they and their contractors do wrong so they don't take responsibility. Lose siding, damage cabinet doors, water coming in from rear door, flood damage from lose pipe, paint smudges everywhere, filthy house interior and exterior, sloppy tile work on flooring patch up on vinyl flooring horrible, terrible patch up and touch up on walls, back porch in terrible condition and the nasty paint job. Overall the one star rating should be ZERO that's how horrible the home and the KB home staff. ... More

The quality of workmanship is horrible on these new homes. So many issues with the house. So very disappointed on the buy.

It has been more than two months since closing, and instead of doing the things we would like to in and on our home, we spend our weekends taking care of workmanship issues. In the last two weekends, we removed and repaired drawer glides in the last cabinet installed in our master bath, and yesterday fought off an ant invasion because there are gaps 1" wide between the siding and the foundation. There's no telling what we're going to find next, so we have set our expectations to zero. We're also redoubling our efforts to find what workmanship issues remain, but it will probably take an entire year to find them all. We have collected a lot of notes, e-mails, and photos, and once we do find all we can in this first year, we intend to write a report we to send to every name we can find at KB Homes about our own unique home-buying experience. ... More

Several delays in contract preparation, had to be redrafted due to several errors, issues in design studio where designers were unaware of all upgrade options, build time was over three months later than initially promised, moved in with a laundry list of contingencies that have STILL not yet been addressed after living here over 60 days. My 39 day inspection even came in after 45 days. Will not build with KB ever again.

Very disappointed in my home buying experience. I wouldn’t recommend this company to anyone. Disgusting how they treat their customers.

IN SHORT, I WOULD NEVER RECOMMEND KB AS A BUILDER. POOR QUALITY OVERALL IN EVERY AREA.

Your interior painting is very badly

I wouldn’t recommend to anyone