KB Home Reviews in San Antonio, TX

very satisfy

My husband and I have been looking for a house for the better part of 2 years. We started building with another company and had a terrible experience. The quality of materials, the customer service, and the overall experience with that company from start to finish was a nightmare. We wound up backing out of that house. We were really nervous about building a home after that, but KB put all of our worries at ease. Every single step of the process was explained to us and every single person was completely transparent. They encouraged us to ask questions and be very involved with the process of building our home. It was such a night and day difference. We love our new home and we are so grateful that we went with KB! ... More

Buying a home is quite the process. KB did everything on their end to ensure I was satisfied. They assisted with the closing cost and along with HOA fees. I also had a town home I was renting at the time and they assisted with getting that lease settled. Them home has energy save appliances and after being here for a month and getting my first bills it makes a bit of a difference ! I’ve only been here a little over a month and the house was built already so I can’t comment on the building process but so far no issues. Thank you Belinda, Jimmy, and Mathias for being attentive thru this whole process! ... More

It was a great experience, purchasing a brand new inventory home from KB Home. Their sales reps and building superintendent were so attentive to meeting our every need. We recommend them highly!

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

It took a lot of time and patience but it is finally done. The KB team did everything they could to ensure my journey was complete. Thank you for your hard work.

Ask questions, build a great relationship with builder.

We love our new home! It was built with excellent craftsmanship and the few little issues we had were addressed quickly and efficiently.

Going into buying a home with KB, I was very excited. I was not ready for the inconsistencies with the project manager as well as him not meeting our expectations. There are still issues that need to be resolved and we have been in the house for almost 2 months.

I was very pleased with the excellent customer service and the quality craftsmanship of our new home. The entire process was smooth and by far the best home buying experience our family has ever had!

Our sales Rep Warren was amazing. He kept us in the loop the whole process. He gets a 5 star. The lending/processor/underwriter were terrible. Lacked communication, follow up, made promises and commitments that were never kept. Do not use KBHS.

The experience with the builders and sales team are excellent

So far it's been an awesome experience, sales Rep Yovani did an exceptional job answering questions, showing the house, very professional and patient. Scott the Construction Mgr has answered all our questions and respond to all the issues we've had with the house on time and as professional possible. Them 2 have made every step as smooth as possible.

Not bad.

satisfied customer

I bought the new house from KB and i was very happy working with KB and the new house is excellent we love my new house

The UX was awesome meet some very nice people during the process. It all started with the Sales Counselors. The loan personnel is up to bat next and they are top notch. My experience with the showroom was unforgettable. The construction Superintendent help walk me through the building process. And lat but not least the loan office on the day I closed.. great all around experience. Thanks KBHe Team.

Keep double triple check on the items that you requested to have repaired or fixed. Follow up is not good

I was very surprised at the bang I got for my buck

It’s amazing experience with KB home.

Any concerns we had were addressed ASAP if not immediately. Mario was a pleasure to work with.

Steve and dalton have gone above and beyond to take care of any issues we’ve had with the house.

Not much to say here. Very transparent, constant communication, if there’s a problem or see an issue with your house the builder will work on resolving the issue. 0 complaints from me. Awesome job.

The quality of counter in bathroom is poor lots of scratches already.

I love my house, is amazing, very comfortable, has everything that I wanted and the neighborhood is very tranquil. I just love it.