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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 970 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

970 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

The mortgage service wasn't very efficient

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2023
  • Converse, TX

The mortgage service was slow, not efficient, and missed communication between the team members. They kept on asking to provide the same documents and not respond to email nor phone call.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was good.

  • Renato P.
  • Verified HomeBuyer
  • September 06, 2023
  • New Braunfels, TX

It was good. Closed in two months, and very helpful team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jared was great in helping me understand every part of the process.

  • Ronnie M.
  • Verified HomeBuyer
  • August 29, 2023
  • San Antonio, TX

This home buying experience was phenomenal. From the 1st day to closing date are family has been made to feel special. Thanks for the amazing people that helped us throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB HOME

  • Jimmy N.
  • Verified HomeBuyer
  • August 22, 2023
  • Elmendorf, TX

I had a very professional experience and would highly recommend purchasing a house from KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience!

  • Brandon P.
  • Verified HomeBuyer
  • August 20, 2023
  • San Antonio, TX

Joe, Sergio & Juan made the home buying experience very smooth from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic experience!

  • Rebecca S.
  • Verified HomeBuyer
  • August 15, 2023
  • BOERNE, TX

The responsiveness and care I was given exceeded my expectations! The project manager was always available, kind and professional. This is my first home purchase in Texas and couldn't be happier!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Daniel

  • Daniel G.
  • Verified HomeBuyer
  • August 08, 2023
  • Elmendorf, TX

They built it great . I have had no issues with house yet

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with my home

  • James S.
  • Verified HomeBuyer
  • July 25, 2023
  • BOERNE, TX

I have been in my new home for almost 2 months now and I'm very happy with my home. Darin and KB have been great addressing any after move in issues. Not one complaint as of now.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Homes with energy saving features

  • Daniel S.
  • Verified HomeBuyer
  • July 24, 2023
  • San Antonio, TX

KB Homes is not the cheapest, but they have fantastic value when you factor in the energy saving features and size of the home. Canyon Crest is a great location far enough away from the city to be quiet and close enough to get things done.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone fantastic

  • Carole B.
  • Verified HomeBuyer
  • July 19, 2023
  • BOERNE, TX

Tom and Paul and Wes and Darin all were fantastic with it all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Over all great process and issues were addressed.

  • Robert R.
  • Verified HomeBuyer
  • July 13, 2023
  • BOERNE, TX

The entire process was excellent and all issues were addressed by the constitution foreman.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The KB staffers provided a phenomenal customer service experience.

  • Vanessa W.
  • Verified HomeBuyer
  • June 27, 2023
  • Converse, TX

There are not enough words to express how outstanding the KB staffers were from beginning to end during the home buying process. Post purchase, they are still going beyond the call of duty by addressing my questions and being accountable for any discovered defects. KB has definitely been on my side. Thank you KB Fam!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

NEW HOME

  • Felix M.
  • Verified HomeBuyer
  • June 21, 2023
  • San Antonio, TX

KB HOME BUILDER IS THE BEST!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home

  • James L.
  • Verified HomeBuyer
  • June 21, 2023
  • New Braunfels, TX

Helped us while living out of country , was mostly a smooth process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Michael

  • Michael R.
  • Verified HomeBuyer
  • June 15, 2023
  • San Antonio, TX

Great staff and exceptional service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Affordable with options to personalize.

  • Aaron W.
  • Verified HomeBuyer
  • June 14, 2023
  • San Antonio, TX

KB Home is not a custom builder, but does offer a great selection of options at a price point that many can afford. Very nice open floor plans and great looking communities.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Homes.

  • Rani Sameer M.
  • Verified HomeBuyer
  • June 07, 2023
  • San Antonio, TX

KB homes are great when it comes to to building houses. Furthermore, you get a great deal when you finance with them. I recommend KB to anyone who is interested to buy a solid beautiful modern house yet affordable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • MaKenna G.
  • Verified HomeBuyer
  • June 07, 2023
  • San Antonio, TX

KB Home is awesome! They really work with you to ensure customer satisfaction. 100% recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loves how easy it was!

  • Bibiana C.
  • Verified HomeBuyer
  • May 31, 2023
  • Elmendorf, TX

Everyone was very helpful. Made everything quick and easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience, everyone was willing to help to make moving easy process

  • Gomez J.
  • Verified HomeBuyer
  • May 30, 2023
  • New Braunfels, TX

Salesman Marvin was great, not pushy and made everything seem easy going and not stressful, and always available to answer any questions I had along the way. Once the walk through came around, Jacob was extremely helpful on insuring everything addressed will be taken care of, and so far has been on top of things, overall making my home buying experience less stressful, Glad to have people that care along the way with such a major purchase, thus making me glad I choose KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Garrett continues to be totally on his game at making everything happen!!! With this being such a large purchase it is great to know KB has competent professional people making their customers happy.

  • Paul G.
  • Verified HomeBuyer
  • May 26, 2023
  • San Antonio, TX

My home is beautiful and was very well built. In the first 45 days my list of very minor items that needed to be addressed were taken seriously, addressed immediately and coordinated well with me on timing to get the work done. Garret has been on the spot to get things completed to my satisfaction. Again, these were very minor issues in my situation but they were addressed quickly and professionally! Thanks Garret and thanks KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you KB Homes

  • Halysha W.
  • Verified HomeBuyer
  • May 23, 2023
  • San Antonio, TX

Juan is a please to work with he comes as soon as we call to solve all issues. Shout to Eric for finding this home for us great realtor.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Porshia F.
  • Verified HomeBuyer
  • May 23, 2023
  • Converse, TX

Had a wonderful experience overall with KB homes, Adrian was fantastic, even after moving in he was such a great help. We spoke weekly and anytime I had a concern or question he answered right away and had great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thankful for KB

  • Robert G.
  • Verified HomeBuyer
  • May 19, 2023
  • BOERNE, TX

We had never bought a newly built house…we were blessed to get in the phase and location we desired, the design experience was easy, and the build was fantastic! We have been in the house about 6 weeks and love it-it is no longer a house it is a home! Thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great location

  • Patrick L.
  • Verified HomeBuyer
  • May 17, 2023
  • BOERNE, TX

Patrick, Excellent customer service from the sales team and project manager from start to finish. Quality of home for its value. The KB homes staff continues to reach out after closing asking if there is anything that needs their attention. The location is blocks away from Boerne lake.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5