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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 970 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

970 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Great Quality home with exceptional customer service

  • Gary W.
  • Verified HomeBuyer
  • July 21, 2022
  • Seguin, TX

KB built me a quality home in the San Antonio Area!! Joey and Paul were great guys and did an outstanding job getting me in my home and not taking any shortcuts!! KB is highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Scott and Brenda were execellent to work with.

  • Alan R.
  • Verified HomeBuyer
  • July 05, 2022
  • San Antonio, TX

Very responsive to questions and needs. Updated on slowdowns and supply chain issues outside of KB's control.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Delivered on time.

  • Senthil V.
  • Verified HomeBuyer
  • June 28, 2022
  • San Antonio, TX

Delivered on time. Great follow up, support and help after delivery Scott and Belinda from KB homes are awesome to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB is Great!

  • Karen G.
  • Verified HomeBuyer
  • June 23, 2022
  • San Antonio, TX

KB is Great! Words to the wise: 1) Get your own inspector because KB’s sucks and you will be just stuck. 2) Ensure that your house is 100% complete before buying. They will try to pressure you to close before task are done but once you buy they drag their feet and projects WONT get fully completed. 3) Get the integrated water system. Those of us who have to spend 3 hours watering a day are really regretting our lives 4) Ensure that you get the exact color codes for paint through Sherwin Williams. Just trust me you’ll need it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sylvia

  • Sylvia B.
  • Verified HomeBuyer
  • June 21, 2022
  • San Antonio, TX

Awesome experience ! All personnel extremely professional and efficient.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bailey & Juan

  • Mercedes M.
  • Verified HomeBuyer
  • June 20, 2022
  • Bulverde, TX

Long build time but Bailey kept us up to date. Juan has been very helpful and has stayed in communication with me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Team from showing thru construction, closing & follow-up

  • Douglas J.
  • Verified HomeBuyer
  • June 16, 2022
  • Boerne, TX

Had a very great experience from looking at my home, the contact during the completion of construction to closing & the follow-up after I moved into my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Finance management was great, was able to get me the best or

  • Andres A.
  • Verified HomeBuyer
  • June 16, 2022
  • Converse, TX

Finance management was great, was able to get me the best or lowest percentage interest rate and all the rest of the crew was real friendly making it a easy process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional quality of customer service

  • Yvette S.
  • Verified HomeBuyer
  • May 23, 2022
  • San Antonio, TX

The excellent quality of customer service I received. It felt like I was dealing with a friend, I never felt any uneasiness only excitement and joy for the finish product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Jacob T.
  • Verified HomeBuyer
  • May 19, 2022
  • Converse, TX

Having a house built is painful right now due to the lack of supplies. Having said that, I had many questions and concerns throughout the process of my construction. I was given multiple points of contact and each person had quick response time with precise answers every time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall excellent and smooth buying experience

  • Michael P.
  • Verified HomeBuyer
  • May 18, 2022
  • San Antonio, TX

Overall excellent and smooth buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Ping Z.
  • Verified HomeBuyer
  • May 10, 2022
  • New Braunfels, TX

I am so glad that I chose this KB home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality!

  • John M.
  • Verified HomeBuyer
  • May 04, 2022
  • Seguin, TX

The entire buying/building process was extremely impressive. Each and every KB Home employee was a true professional, knowledgeable and passionate about what they did. What impressed me most was that I never had to ask for updates during the building process. From Terry, the sales rep, to Joey, the project manager, the communication was flawless. While each was responsible for their own “slice of the pie”, everyone knew what the other was working on and toward. I closed on my home a very happy man who still sings the praises of KB Home to anyone willing to listen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything excellent

  • Luis G.
  • Verified HomeBuyer
  • April 26, 2022
  • San Antonio, TX

Everything Excellent !! They are very responsible, attentive, answered all question we had and always we had communication. 100 recommended!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our sales associate, Genesis.

  • Trisha B.
  • Verified HomeBuyer
  • April 26, 2022
  • Boerne, TX

Our sales associate, Genesis, was extremely helpful throughout the entire process. She went above and beyond to communicate with us and make our experience with KB an enjoyable one.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Cole, Tommy, Josh, Benjamin, Latonya were all very helpful and

  • Alovya F.
  • Verified HomeBuyer
  • April 26, 2022
  • San Antonio, TX

Cole, Tommy, Josh, Benjamin, Latonya were all very helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a great experience with KB homes and happy to be here!

  • Anandh S.
  • Verified HomeBuyer
  • April 21, 2022
  • San Antonio, TX

It was a great experience with KB homes and happy to be here! :-)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our family loves our KB home!

  • Alexandro C.
  • Verified HomeBuyer
  • March 25, 2022
  • Boerne, TX

Our family loves KB from Paul in Sales & Gloria in loans, but especially Darrin our Const. person who is still very responsive & this was even after closing. He made sure our home turned out beautiful even with the supply chain issues from the pandemic. We could not have done this without KB, but especially Darrin. Our family loves our KB home because Darrin made the process less overwhelming & so much more enjoyable because of his great knowledge & he treats you like family. Darrin is definitely a keeper & a great asset to the KB team & the community-the Canavati fam.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder and vendor always open to help

  • Ricardo C.
  • Verified HomeBuyer
  • March 24, 2022
  • Universal City, TX

We had a great experience . Builder’s team always tried to help us with all the things that we needed, despite pandemic they always were and are open to help. We really appreciate their effort.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great people

  • Joshua B.
  • Verified HomeBuyer
  • March 19, 2022
  • San Antonio, TX

Great people to work with and quick with giving updates or responding to issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Design studio

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2022
  • Converse, TX

Great people and a beautiful house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience with KB!!

  • Bradley H.
  • Verified HomeBuyer
  • March 01, 2022
  • New Braunfels, TX

Great house! Our builder Mike and salesperson Armando both kept us in the loop every step of the way! We felt like a true part of the process. Great customer service and craftsmanship! So happy with KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great customer service with the client always in mind

  • Zachary R.
  • Verified HomeBuyer
  • February 23, 2022
  • San Antonio, TX

Great customer service with the client always in mind

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The responsiveness to all issues and concerns.

  • Johnny W.
  • Verified HomeBuyer
  • February 18, 2022
  • San Antonio, TX

The responsiveness to all issues and concerns. We received a fair price for the home we purchased. The workmanship appears to be excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The attention to details of the workers.

  • Ernest B.
  • Verified HomeBuyer
  • February 15, 2022
  • San Antonio, TX

The attention to details of the workers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5