KB Home Reviews in San Antonio, TX

All the team members were excellent and responsive.

My experience with KB sales was great! From the first time we meet David from sales he welcome us and walk us through the whole process from start to finish. He keep in touch and would respond in a timely manner. Juan was our construction manager and would keep us up to date on the work being done on a weekly basis. They gained our trust with keeping to their word on what they were doing and the time frame they where working with. On days there was a delay he contacted us immediately and would follow up with updates. We where able to visit the home site on a regular basis and we where alway greeted and welcome to view the home by Juan or David. Mario help prepare our home with finishing touch’s ready for the walkthrough process. Mario followed up before and after we moved in. He made sure we where happy with the home. Both Juan and Mario addressed concerns we had and fixed items as they arise. We are in love with our beautiful home we love all the items we chose to upgrade Shannon from the design studio really brought our vision to reality. ... More

From lot picking to after closing, KB home reps stay in contact with you. Design, Mortgage, sales and construction Teams all are very kind and inclusive. After home is move in ready, Warranty Team is as equal responsive for any needs relating to your home.

Juan and Arthur are consummate professionals! They answer all my questions, concerns, and issues as soon as possible and are diligent in their craft. Kudos to this amazing team!

Jorge did everything possible to make sure I got all of the customizations I needed on my home. He maintained weekly communication. Gloria from the loans department was extremely helpful and answered all of my questions to make sure I was able to close! Nathan the construction manager was attentive and communicative. Overall great experience and everyone was a pleasure to work with.

The studio process was the most exciting as well as one of the most stressful parts. Ena was very helpful and didn’t not at all feel rushed through any of it. It’s was satisfying knowing I could as 100 questions and not feel like I was being rushed.

My experience with KB homes was wonderful. The sales department was so friendly and helpful, always answering my concerns or finding someone who could. Building supervisor was always available to help and get things taken care of quickly.

My experience with KB is an amazing wonderful and they worked with us to meet our expectations! Thank you

We chose KB Home to build our first house, and we do not regret it. The process was smooth, and the team was excellent. Any questions we had along the way got answered in a timely manner, and the end product was great!

Our home took about a year to build, but not to the fault of KB Homes, the pandemic, supply issues played a big part in the delay. But the KB team of Bob (Sales) and Brandon (Superintendent) kept in touch with us the whole way through. Bob stayed on top of everything, making sure we where informed on the process of the build for the whole year, and worked tirelessly, get get us into the community especially in a very high buying market. Brandon was superb, in making sure our house was to our liking and worked day and night to make our house a home. He addresed all deficiencies we noticed, and fixed them in a timely manner, Brandon still works hard even now. Checking in us to make sure we are happy with everything, and is still willing to help out any way he can. ... More

scott was very helpful from the beginning of the application to the closing of the home and up till now making sure we are happy with the home , tommy and alvaro have been very helpful with making sure the home was built to our satisfaction and making sure all 30 day walk through have been completed

KB built me a quality home in the San Antonio Area!! Joey and Paul were great guys and did an outstanding job getting me in my home and not taking any shortcuts!! KB is highly recommended

Very responsive to questions and needs. Updated on slowdowns and supply chain issues outside of KB's control.

Delivered on time. Great follow up, support and help after delivery Scott and Belinda from KB homes are awesome to work with

KB is Great! Words to the wise: 1) Get your own inspector because KB’s sucks and you will be just stuck. 2) Ensure that your house is 100% complete before buying. They will try to pressure you to close before task are done but once you buy they drag their feet and projects WONT get fully completed. 3) Get the integrated water system. Those of us who have to spend 3 hours watering a day are really regretting our lives 4) Ensure that you get the exact color codes for paint through Sherwin Williams. Just trust me you’ll need it.

Awesome experience ! All personnel extremely professional and efficient.

Long build time but Bailey kept us up to date. Juan has been very helpful and has stayed in communication with me.

Had a very great experience from looking at my home, the contact during the completion of construction to closing & the follow-up after I moved into my home.

Finance management was great, was able to get me the best or lowest percentage interest rate and all the rest of the crew was real friendly making it a easy process

The excellent quality of customer service I received. It felt like I was dealing with a friend, I never felt any uneasiness only excitement and joy for the finish product.

Having a house built is painful right now due to the lack of supplies. Having said that, I had many questions and concerns throughout the process of my construction. I was given multiple points of contact and each person had quick response time with precise answers every time.

Overall excellent and smooth buying experience

I am so glad that I chose this KB home

The entire buying/building process was extremely impressive. Each and every KB Home employee was a true professional, knowledgeable and passionate about what they did. What impressed me most was that I never had to ask for updates during the building process. From Terry, the sales rep, to Joey, the project manager, the communication was flawless. While each was responsible for their own “slice of the pie”, everyone knew what the other was working on and toward. I closed on my home a very happy man who still sings the praises of KB Home to anyone willing to listen.

Everything Excellent !! They are very responsible, attentive, answered all question we had and always we had communication. 100 recommended!!