KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 986 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
New 6bdr 4 Bath Home
- Keith P.
- Verified HomeBuyer
- October 12, 2022
- San Antonio, TX
From lot picking to after closing, KB home reps stay in contact with you. Design, Mortgage, sales and construction Teams all are very kind and inclusive. After home is move in ready, Warranty Team is as equal responsive for any needs relating to your home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Military Friendly
- Jimmy E.
- Verified HomeBuyer
- October 04, 2022
- San Antonio, TX
Juan and Arthur are consummate professionals! They answer all my questions, concerns, and issues as soon as possible and are diligent in their craft. Kudos to this amazing team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great!
- Stephanie G.
- Verified HomeBuyer
- October 02, 2022
- San Antonio, TX
Jorge did everything possible to make sure I got all of the customizations I needed on my home. He maintained weekly communication. Gloria from the loans department was extremely helpful and answered all of my questions to make sure I was able to close! Nathan the construction manager was attentive and communicative. Overall great experience and everyone was a pleasure to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Studio
- VINCENT Z.
- Verified HomeBuyer
- September 20, 2022
- Converse, TX
The studio process was the most exciting as well as one of the most stressful parts. Ena was very helpful and didn’t not at all feel rushed through any of it. It’s was satisfying knowing I could as 100 questions and not feel like I was being rushed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB home review
- Anonymous
- Verified HomeBuyer
- September 20, 2022
- San Antonio, TX
My experience with KB homes was wonderful. The sales department was so friendly and helpful, always answering my concerns or finding someone who could. Building supervisor was always available to help and get things taken care of quickly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - My experience with KB is an amazing wonderful and they worked
- Joseph H.
- Verified HomeBuyer
- August 23, 2022
- New Braunfels, TX
My experience with KB is an amazing wonderful and they worked with us to meet our expectations! Thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Andreas N.
- Verified HomeBuyer
- August 16, 2022
- San Antonio, TX
We chose KB Home to build our first house, and we do not regret it. The process was smooth, and the team was excellent. Any questions we had along the way got answered in a timely manner, and the end product was great!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Our home took about a year to build, but not to the fault of
- Ernesto R.
- Verified HomeBuyer
- August 10, 2022
- San Antonio, TX
Our home took about a year to build, but not to the fault of KB Homes, the pandemic, supply issues played a big part in the delay. But the KB team of Bob (Sales) and Brandon (Superintendent) kept in touch with us the whole way through. Bob stayed on top of everything, making sure we where informed on the process of the build for the whole year, and worked tirelessly, get get us into the community especially in a very high buying market. Brandon was superb, in making sure our house was to our liking and worked day and night to make our house a home. He addresed all deficiencies we noticed, and ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
very good always received a text message with pictures of the home updates
- Vicki H.
- Verified HomeBuyer
- August 02, 2022
- San Antonio, TX
scott was very helpful from the beginning of the application to the closing of the home and up till now making sure we are happy with the home , tommy and alvaro have been very helpful with making sure the home was built to our satisfaction and making sure all 30 day walk through have been completed
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Quality home with exceptional customer service
- Gary W.
- Verified HomeBuyer
- July 21, 2022
- Seguin, TX
KB built me a quality home in the San Antonio Area!! Joey and Paul were great guys and did an outstanding job getting me in my home and not taking any shortcuts!! KB is highly recommended
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Scott and Brenda were execellent to work with.
- Alan R.
- Verified HomeBuyer
- July 05, 2022
- San Antonio, TX
Very responsive to questions and needs. Updated on slowdowns and supply chain issues outside of KB's control.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Delivered on time.
- Senthil V.
- Verified HomeBuyer
- June 28, 2022
- San Antonio, TX
Delivered on time. Great follow up, support and help after delivery Scott and Belinda from KB homes are awesome to work with
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB is Great!
- Karen G.
- Verified HomeBuyer
- June 23, 2022
- San Antonio, TX
KB is Great! Words to the wise: 1) Get your own inspector because KB’s sucks and you will be just stuck. 2) Ensure that your house is 100% complete before buying. They will try to pressure you to close before task are done but once you buy they drag their feet and projects WONT get fully completed. 3) Get the integrated water system. Those of us who have to spend 3 hours watering a day are really regretting our lives 4) Ensure that you get the exact color codes for paint through Sherwin Williams. Just trust me you’ll need it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sylvia
- Sylvia B.
- Verified HomeBuyer
- June 21, 2022
- San Antonio, TX
Awesome experience ! All personnel extremely professional and efficient.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Bailey & Juan
- Mercedes M.
- Verified HomeBuyer
- June 20, 2022
- Bulverde, TX
Long build time but Bailey kept us up to date. Juan has been very helpful and has stayed in communication with me.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Team from showing thru construction, closing & follow-up
- Douglas J.
- Verified HomeBuyer
- June 16, 2022
- Boerne, TX
Had a very great experience from looking at my home, the contact during the completion of construction to closing & the follow-up after I moved into my home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Finance management was great, was able to get me the best or
- Andres A.
- Verified HomeBuyer
- June 16, 2022
- Converse, TX
Finance management was great, was able to get me the best or lowest percentage interest rate and all the rest of the crew was real friendly making it a easy process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional quality of customer service
- Yvette S.
- Verified HomeBuyer
- May 23, 2022
- San Antonio, TX
The excellent quality of customer service I received. It felt like I was dealing with a friend, I never felt any uneasiness only excitement and joy for the finish product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Communication
- Jacob T.
- Verified HomeBuyer
- May 19, 2022
- Converse, TX
Having a house built is painful right now due to the lack of supplies. Having said that, I had many questions and concerns throughout the process of my construction. I was given multiple points of contact and each person had quick response time with precise answers every time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Overall excellent and smooth buying experience
- Michael P.
- Verified HomeBuyer
- May 18, 2022
- San Antonio, TX
Overall excellent and smooth buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Ping Z.
- Verified HomeBuyer
- May 10, 2022
- New Braunfels, TX
I am so glad that I chose this KB home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality!
- John M.
- Verified HomeBuyer
- May 04, 2022
- Seguin, TX
The entire buying/building process was extremely impressive. Each and every KB Home employee was a true professional, knowledgeable and passionate about what they did. What impressed me most was that I never had to ask for updates during the building process. From Terry, the sales rep, to Joey, the project manager, the communication was flawless. While each was responsible for their own “slice of the pie”, everyone knew what the other was working on and toward. I closed on my home a very happy man who still sings the praises of KB Home to anyone willing to listen.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everything excellent
- Luis G.
- Verified HomeBuyer
- April 26, 2022
- San Antonio, TX
Everything Excellent !! They are very responsible, attentive, answered all question we had and always we had communication. 100 recommended!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our sales associate, Genesis.
- Trisha B.
- Verified HomeBuyer
- April 26, 2022
- Boerne, TX
Our sales associate, Genesis, was extremely helpful throughout the entire process. She went above and beyond to communicate with us and make our experience with KB an enjoyable one.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Cole, Tommy, Josh, Benjamin, Latonya were all very helpful and
- Alovya F.
- Verified HomeBuyer
- April 26, 2022
- San Antonio, TX
Cole, Tommy, Josh, Benjamin, Latonya were all very helpful and professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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