KB Home Reviews in Seattle Bellevue, WA

Gene was wonderful in communicating and getting the information we need. Was very experienced and knowledgeable when touring the homes. Was transparent on everything. Neal the lender was wonderful and very communicative. Chase was wonderful in walking us through on what is needed for the home and if anything issues did come up. I would do this again with KB.

We made an offer on our home at a slightly lower price than asking because the sales agent (licensed ?) implied that it may be accepted. We were the last couple to come in that night and somehow they had another offer first thing the next morning at asking price. We decided to keep looking at other houses. We went to another KB Homes development, but didn’t like the area as much. We told the sales person at that location that we liked the house at the Federal Way location better. We were told the house we wanted was no longer available and they wouldn’t have any other homes in that community any time soon. She seemed perplexed and said “I think they still have some availability”. She then said she would double check for us. She checked and wouldn’t you know, the house we made an offer on was still available. We were upset but still wanted the house so our realtor worked his magic and the next thing we knew KB Homes accepted our offer at a small price increase over our original offer. Now the struggle comes. The front door was hung wrong and told them that before we moved in. We were assured it will be fixed. You couldn’t tell there was still a problem when we moved in because it was winter, cloudy and raining. On the first semi clear day around 3 in the afternoon, you could see daylight coming through the top, bottom right and left side of the door. The gap was egregious. We sent pictures in and KB sent someone out to fix it. Well the first fix did nothing! I called back and said the issue still hadn’t been resolved. The decided to send out a contractor. He told us the door was installed poorly and he need to cut through the framing and siding. So he attempted to fix it. We were put out for two days. The problem still wasn’t fixed, so the warranty guy came out and messed around with it (he used a different type of wedge) and assured us once again the door was fixed. After about 3 days when the sun was facing our door we noticed the issued still hadn’t been resolved. We told our warranty guy that the only time you can tell there is an issue is in the afternoon when the sun is shining on the front door. Alas, he sent someone over again at 8 in the morning and once again assured me the issue was fixed because he used a flashlight to simulate the sun. The problem is still there and lots of air comes through our front door. I don’t trust KB to fix this issue anymore. We are going to hire our own door company to assess what needs to be done to fix the door and give us an estimate. The door that KB has tried to fix many times over, has been scraped and banged up. I want a new door at this point. We will start litigation if that’s what KB wants. It’s a simple issue that should have been fixed over 2 months ago! ... More

Great experience during the buying process

Erin helped us through the entire home-buying process from start to finish. She ensured smooth communication and was a very pleasant person to work with. The quality of the home is top-notch! The inspection wasn't able to locate any major deficiencies in the home and the builder team was easy to work with.

Our experience with KB Homes has been truly amazing. The quality of the home is top notch and we are so excited and pleased with our home. Their care and outstanding customer service to ensured that we were taken care of throughout the entire process including post move in. This is truly outstanding and so refreshing in the current times where customer service seems to often be a lost art. KB has outstanding employees and builds an outstanding product!

We just moved into our dream home thanks to KB Home, and we couldn’t be happier. Every step of the process felt supported, thoughtful, and transparent. Watching our home come to life made the experience truly special. Thank you KB Home for turning a dream into reality!

We got a very good price. I was quite skeptical in the beginning but so far so good. we love our neighborhood. Amy and all team help us and work with us step by step

I had a great experience with Doug — he was very responsive, easy to reach, and addressed all my concerns promptly. However, I’m not satisfied with the KB Home mortgage representative . She never called to discuss the available options, and due to the lack of clarity, I ended up paying an additional $10k without understanding why.

I have had a great experience with overall home buying experience. Staff was very helpful.

Over all are good just the price of the house so high

The purchasing experience is good and smooth. After purchasing, new residents initial settle in support could be better. A new home owner's book could be developed with all relevant information in one manual book. (e.g., we still don't have place to find set up direction on our heating and air conditioning system when it messed-up by power outage...)

My wife and I had a great time picking out the specific interiors for the home. We couldn’t wait to move in and now that we have moved in we love living in this area.

If you are looking for a personable experience KB Home is the builder to go with! The whole process really felt intimate and personalized. Nothing but a great experience from initial contact to getting our keys. Highly recommended!

We were promised moon but then during closing things were still not done. Commitments were broken and no communication whatsoever

Landscaping could of been better. Backyard slope is bothering. Attention to detail also concerning.

Both sales and construction teams exceeded expectations! Happy with the build quality and the overall buying experience.

Smooth buying experience and process overall

I am not at all satisfied with Landscaping and missing few things by construction people. Construction people they are not installing what we have chosen in kb designer studios properly.

Overall the experience was good. Great response from the team with any issues.

We had a great experience overall.

Homebuying experience was fair, could have been better in my opinion. Quality of workmanship & materials are not the greatest. I've notice a lot of paint overspray around the house and especially on my floors! I don't have time to be scrubbing paint off my new floors! I've noticed cracks and nicks on my cabinets, and nicks on my shower doors as well. The list goes on... I don't believe the house is worth for what I paid for it.

KB homes has great quality. We had a good experience with the sales and construction team.

Dishwasher, Microwave and Refrigerator had issues. Dishwasher and Refrigerator was serviced once. Microwave has been serviced by the Builder and then the homebuyer 2 times!!! Horrible. Brand new home and all three appliances had to be serviced? Microwave 3 times??? Bad experience. Will not recommend to family or friends.

Great working with Amy! She was very responsive to my questions. The whole process was easy and would definitely buy a KB Home again in the future. Thank you!

everything is perfect and we love this new Place!