KB Home Reviews in Seattle Bellevue, WA

We had a great experience overall.

Homebuying experience was fair, could have been better in my opinion. Quality of workmanship & materials are not the greatest. I've notice a lot of paint overspray around the house and especially on my floors! I don't have time to be scrubbing paint off my new floors! I've noticed cracks and nicks on my cabinets, and nicks on my shower doors as well. The list goes on... I don't believe the house is worth for what I paid for it.

KB homes has great quality. We had a good experience with the sales and construction team.

Dishwasher, Microwave and Refrigerator had issues. Dishwasher and Refrigerator was serviced once. Microwave has been serviced by the Builder and then the homebuyer 2 times!!! Horrible. Brand new home and all three appliances had to be serviced? Microwave 3 times??? Bad experience. Will not recommend to family or friends.

Great working with Amy! She was very responsive to my questions. The whole process was easy and would definitely buy a KB Home again in the future. Thank you!

everything is perfect and we love this new Place!

KB home helped me have a great experience buying my first home. Everything with the process went very well. Kevin really helped me a lot with everything.

Everything was great people were very helpful and friendly everything was as expected.

The entire process from start to finish was very seem less. The communication throughout by everyone was above any other experience I’ve had with purchasing a home. The staff at every level were very friendly and always helpful.

We really enjoyed the home buying experience with KB homes. It was fun picking out our options and the prices were excellent. The house was built two months earlier than we expected so that was a nice surprise.

Very please with services and products

Very attentive, kept me updated on the progress. Answered any questions I had immediately and immediately fixed things i might have pointed out. Very impressed with how they kept me in the loop with walk throughs before and after the build.

The design center made us very excited for our new home. The options looked great and what we were hoping for. Laura at the design center was amazing and answered all our niche questions. We were also satisfied with the timeline of work and the quick time to completion. However, we felt disappointed in a few specific but critical areas. All of the meetings for the home are during normal work hours. It made it difficult to schedule the meetings or we need to use work PTO or rearrange work commitments to come. Our frustration was compounded when meetings were changed without commutating to us. Having alternative times for the design center meetings or walk thoughs would have been helpful. During the construction process, we'd often point out issues and they would not take the concerns seriously or try to brush off our concerns. This led to a mistrust of the work that was being done and needing to do our own confirmations that our concerns were addressed, frequently having to follow up multiple times because we were not getting answers or a response. Finally, we were happy with the look of the home when we took ownership but were also disappointed to see a deep clean was not done. The backsplash had globs of grout on the kitchen backsplash, cabinets, and bathroom tile. The floors also had a dirty film on it and required extensive scrubbing. We are happy that we were able to get a home that looks the way we'd like but the process of getting there was frustrating and have concerns in areas about the longevity of the workmanship. ... More

Great modern home with careful excellent build. Great experience from day 1 to delivery day and after sale service.

Megan the on-site real estate agent and Jeff the on-site superintendent were AWESOME people to work with. Very responsive with excellent follow-up skills. Always willing to go the extra mile for their customers.

Fair pricing and was attractive compared to older homes in same area

Overall experience is good and we are happy.

My family was not completely onboard with the lot that was assigned by the original salesperson. However, after waiting a few months, the new salesperson was able to grant us the lot we wanted. Thus, being patient allowed us to get our preferred lot and of course our dream house built. It is great that a change in personnel can lead to both better purchase experience and customer service.

I have bought homes through Quadrant, Oakridge, and KB Homes. KB Homes was by far a smooth, simple, straight forward process from start to finish. They truly focus on the customer and making sure everything is done to top quality. It was exceptional and I was always impressed. I would HIGHLY recommend purchasing from KB Homes!

In order to buy a new home we have to plan in advance how you want your new home look like.

From the first contact with kb home to continuing service this has been a great experience in buying my new home.

Proactive support and guidance. Prompt responses when needed.

Their customer service is excellent. The entire staff is prompt and responsive and has been wonderful to work with.

To start, KB was the only builder that didn't join the "bidding game" among all the builders out there. They went with "first come first serve", and I was able to sign up and start the home buying process immediately. Alex in the design studio is awesome! She made the entire design process so enjoyable. Our design appointment went over 3 hours and it felt like a breeze. Alex deserves a raise for sure. The construction process was overall good. There was a small hiccup toward the end, but the team was able to fix the issue rather swiftly. Sarah from the KB Home Loan team was also super helpful. She walked us through the loan process with knowledge and worked hard to give us the best rate and pricing possible. It's been a tough market, but the KB team helped us ease through the entire home buying process. I'm grateful. I'm not able to give much input on the house quality as of yet since I just moved in. If given the opportunity, I can give a more informed review of the house quality. ... More

This is our first home buying experience, and KB Homes made it an excellent one