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KB Home Reviews in Tacoma, WA

What Tacoma Homeowners Have to Say About KB Home.

Read all 79 verified reviews from homeowners that built a new home with KB Home in the Tacoma area. Tacoma homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Tacoma Area

79 Reviews in Tacoma Area

Star Rating Breakdown

5 ★ 64

4 ★ 10

3 ★ 3

2 ★ 0

1 ★ 2

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.8

Value 4.6

Responsiveness 4.7

KB Home in Tacoma Area

View Homes

Customer Reviews

Best decision we made

  • Ronald L.
  • Verified HomeBuyer
  • October 23, 2024
  • Puyallup, WA

I will tell everyone to chose KB for homebuying.

KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shari

  • Shari C.
  • Verified HomeBuyer
  • October 09, 2024
  • Puyallup, WA

I have purchased a Lennar Home, an Adams Home, and a KB Home in my life. From customer service to quality workmanship this has been the best home buying experience by far! Thanks to the whole team for your professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Robin D.
  • Verified HomeBuyer
  • August 26, 2024
  • Bonney Lake, WA

I enjoyed working with KB homes, and I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Effortless and beautiful

  • Jennifer D.
  • Verified HomeBuyer
  • July 05, 2024
  • Bonney Lake, WA

Working with Jerry was a pure delight. He made sure that everything was done to perfection he was communicative and worked with my agent and lender. He made me feel like I was his only buyer and ensured that my home was built well. Overall a great experience and and great home. Thank you for giving me my dream home

KB Home responded:
Thanks so much for sharing these kind words with Jerry and the rest of our team, Jennifer!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trust Worthy

  • Devend R.
  • Verified HomeBuyer
  • January 09, 2024
  • Puyallup, WA

Great Customer Experience and solutions provider

KB Home responded:
We're thrilled to hear that you had a positive experience with the KB Home team, Devend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jose is great!

  • Ralph B.
  • Verified HomeBuyer
  • July 19, 2023
  • Bonney Lake, WA

Highly recommend. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A very seamless home-buying experience.

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Bonney Lake, WA

The KB team was very professional and helpful throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Large developer housing done right

  • Russell W.
  • Verified HomeBuyer
  • May 31, 2023
  • Bonney Lake, WA

Frame of reference - rated as a large scale, tract home developer. Basic construction quality in our development is excellent. YMMV, depending on state/region. Base finishes/appliances are what you would expect, but the design studio is a very valuable feature of the process, where you add options, and has a good number of choices. Expect to budget at least 50K though, if you want to upgrade to better quality components. If you are going to go higher end, additional 80-100K should be planned. As you would expect, there is not a lot of flexibility in the build process outside of provided ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful and well made

  • Jeri L.
  • Verified HomeBuyer
  • May 30, 2023
  • Bonney Lake, WA

The service after the sale has been outstanding. Barely anything to have fixed. So responsive. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick & Easy

  • Jordan K.
  • Verified HomeBuyer
  • May 17, 2023
  • Puyallup, WA

This was our first house to buy but was a very easy process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Falling Water II, Bonney Lake.

  • Kent C.
  • Verified HomeBuyer
  • May 10, 2023
  • Bonney Lake, WA

Great experience. Everything went very smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home

  • Greg W.
  • Verified HomeBuyer
  • May 02, 2023
  • Puyallup, WA

From finding, purchasing and moving in we have enjoyed the experience plus the quality of the home. We would buy another one from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB warranty with Heather

  • John L.
  • Verified HomeBuyer
  • April 19, 2023
  • Puyallup, WA

Heather with the warranty/customer service has been available every time we needed her, great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Heather and david are best

  • Flynn M.
  • Verified HomeBuyer
  • March 19, 2023
  • Puyallup, WA

KB homes are best.

KB Home responded:
We're glad to hear that you had such a positive time working with the KB Home team, Flynn! Thank you for sharing your kind words with Heather, David, and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hugh

  • Hugh B.
  • Verified HomeBuyer
  • March 14, 2023
  • Bonney Lake, WA

Totally great experience from beginning to completion

KB Home responded:
We're excited to hear that you had a great experience from start to finish with the team here at KB Home, Hugh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From start to finish the entire experience was smooth and enjoyable.

  • Matthew B.
  • Verified HomeBuyer
  • March 08, 2023
  • Bonney Lake, WA

Everyone involved in the home buying/building process was professional and easy to work with.

KB Home responded:
Thank you so much for your kind words for our team, Matthew! We're excited to hear that you had such a positive experience working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Build with Nice Locations

  • Syed B.
  • Verified HomeBuyer
  • February 28, 2023
  • Bonney Lake, WA

Overall I am satisfied with all the experience with KB Homes. Nice people to work along.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Syed! Thanks so much for sharing your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Service

  • Kimleang S.
  • Verified HomeBuyer
  • January 17, 2023
  • Puyallup, WA

Great Construction and Great services from the sale team and customer service team.

KB Home responded:
We appreciate you taking the time to share your kind words with the entire team here at KB Home, Kimleang!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

High Quality Homes and Great People

  • Warren K.
  • Verified HomeBuyer
  • December 24, 2022
  • Bonney Lake, WA

I recently purchased a single-family home at south side of greater Seattle. The process has been smooth. Loan and finance team are very supportive (Neal Prasad & Belle). I did shopped around but so far no financial institution can match their package. The sales office are very accommodating and professional (Jerry Farfan). Customer service and after sales support is amazing . Jeff gave us a really nice and detailed home orientation and tour. He regularly checks on us in case we need anything and he responds promptly for inquiries and requests. The quality of the homes are high class.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Neil and Jerry are enjoyable to work with.

  • Robert R.
  • Verified HomeBuyer
  • November 23, 2022
  • Bonney Lake, WA

All people involved in the purchase of my home very knowledgeable and extremely helpful. They made stress of purchasing a new home enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Made my first homebuying experience wonderful

  • Royce H.
  • Verified HomeBuyer
  • October 31, 2022
  • Puyallup, WA

Nicole and Sarah were amazing with communication and made my first homebuying experience wonderful. They were able to answer all my questions quickly and help me through the entire process. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

David, Ryan, and Heather were all wonderful to deal with.

  • Thomas G.
  • Verified HomeBuyer
  • October 11, 2022
  • Puyallup, WA

The three people above are the ones I mostly dealt with throughout the purchasing process and after closing. They were all professional, responsive, friendly and helpful, making the purchase comfortable and stress free. I definitely recommend KB Homes to anyone in the market for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Gigu G.
  • Verified HomeBuyer
  • July 05, 2022
  • Puyallup, WA

Great experience with KB Homes! Always available for any queries

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service and the craftsmanship of the house exceeded our expectations.

  • Mark L.
  • Verified HomeBuyer
  • June 07, 2022
  • Puyallup, WA

Customer service was very helpful throughout the process. Kevin shared photo updates on a weekly basis and answered any questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The Superintendent team were helpful all the way to move in.

  • Magde A.
  • Verified HomeBuyer
  • March 16, 2021
  • Spanaway, WA

The Superintendent team were helpful all the way to move in. All of them were great. All my concerns were meet to the fullest with respect.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5