KB Home Reviews in Tacoma, WA
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What Tacoma Homeowners Have to Say About KB Home.
Read all 104 verified reviews from homeowners that built a new home with KB Home in the Tacoma area. Tacoma homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Tacoma Area
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Customer Reviews
Overall expereince was good but i think somwhere i was mislead about my home lot 77.
- Aashish K.
- Verified HomeBuyer
- May 07, 2025
- Puyallup, WA
When I visited the site, the home was not yet built. My main question for the sales representative was which home would provide the best mountain view, and I was advised to buy lot 77. At that time, there was only my home 18631, and there was no house behind me. However, after I moved in, a taller or same hieght home was constructed behind me, which blocked the mountain view from bedroom window. now the only view of the mountain was visible from my kitchen. I was a bit sad about this change, but accepted it. Additionally, deck work began on the back of my home, further obstructing the view. I ...
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Charles D
- Charles D.
- Verified HomeBuyer
- February 03, 2026
- Bonney Lake, WA
Actually, this is the third home I have purchased in the last 20 years. My first home was bought by my ex-wife, who added me to it. We then built a second home together. The quality of the homes was satisfactory, and the builders was accurate. They suggested a meeting shortly thereafter. However, I am quite dissatisfied with the responses I have received regarding at least eight or nine issues I raised directly with the builder. I will refrain from naming anyone, but I am sincerely disappointed.
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Unsatisfied home buyer
- Anonymous
- Verified HomeBuyer
- April 28, 2024
- Puyallup, WA
Unfortunately we have had a very bad experience with our KB home purchase. Not only did they fall greatly short on presenting a finished "New" home but have lacked any sense of Urgency to get issues resolved. The staff are pleasant and friendly but just haven't gotten it done as of this review. I know people that have purchased Kb homes and loved them so maybe we just got a bad crew.
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
The shotty workmanship, the dishonesty of the construction foreman, and the unethical of the Sales Manager.
- Paul Y.
- Verified HomeBuyer
- January 15, 2021
- Spanaway, WA
Post my 30 day survey. It speaks volumes!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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