Lennar Reviews in Huntsville, AL

We had a bad experience buying a home with Lennar. We felt rushed and pressured to purchase our home, while we were on vacation, otherwise Lennar stated that they would remove the incentives offered to us. We continually were referred to different people for every little detail. There was no one consistently available for us to discuss issues with. Everything had to be documented by email, as several people would not speak on the phone! Even now, 7 weeks following our purchase, I am unable to get answers to simple questions concerning our home! Lennar's customer service needs improvement. ... More

It is done construction was done very chea

Things went pretty smoothly until the end when the fence was being put up in the wrong place, and we had to threaten to back out of the contract to get it out in the correct place. Also, we didn’t have much guidance on closing day about how to pay the closing costs. Fortunately, the title manager was able to help us, but it was very nerve racking and could have gone much more smoothly if better preparation had been done by someone before closing day to prepare us, and if someone had been assigned to meet us at closing to walk us through things. I had no idea I had to wire money straight from my bank or how to do that from my bank app. I thought someone would be present to help us but they were not until the title manager was asked to help. He was also overwhelmed with his work, but he helped us anyway. He was a blessing. ... More

Everyone was great. My realtor, my loan team, even the construction manager that stayed in the area to make sure everyone got their questions answered and concerns addressed. Absolutely wonderful to work with

Workmanship is poor - No ability to choose any upgrades - does not exist - poor communication on what is going on - No screens for windows - No drawers in sink for Master Bedroom - Cannot upgrade anything - Poor Poor value for the money you are spending on new home!!

Buying a Lennar home was a frustrating experience from start to finish. Closing was delayed, and the house wasn’t ready for inspection — the HVAC wasn’t installed, and the gas wasn’t on. Basic features like light fixtures, cabinet pulls, and lawn irrigation weren’t included, which is disappointing for the price. The yard is thick clay with no topsoil, causing drainage issues and sod that struggles to take root. We also faced a significant problem that Lennar refused to address until the city got involved. In hindsight, I’d spend a bit more on a builder that stands behind their work.

I bought my first Lennar house during its February production event. I got a very good promotion package. Quality is good, layout is super.

The buying process was easy we have had problems which should of never had like the dish washer wasn't even hooked up no hose for the actual water.. Also having A/C unit problems with leaking that went through the garage ceiling.. The people who come out are great I'm just hoping there not building these houses to fast and cutting back on quality..

The process was very smooth and fast

Multiple problems not addressed or fixed

I will rate everything is a little below average, they are great on showing and explaining everything, but after we the offer was approved, they sent me a bunch of documents to sign and they demanded to sign before 11:00 PM the same day they sent, actually that time in only 3 to 4 hours after they sent, the documents are close to 100 pages with a lot of terminology that I am not familiar with which I needed to reach out to my realtor to explain. I refused and they said they won’t honor the offer if I don’t sign quickly. I refused of course. They ended up extending to the next day. The other thing is you have to expect ridiculous closing costs compared to buying from individuals. They reminded me the cell phone companies back in the days when they used to list many charges on you bill, that you didn’t even understand ... More

It was pretty straightforward and they had good incentives.

We’ve been in our unit about a month now and have contacted Lennar 3 times about issues we’ve had with the unit. This virtual process to addressing an issue isn’t helpful at all. One issue we raised about a design flaw they refused to send someone to look at the issue. Another issue they claim is working properly. Large bubbles of air bubbling out of both toilets while the shower doesn’t drain followed a few minutes later by all the water being suddenly sucked out of the shower and both toilets is considered “proper operation’? Not impressed.

I was extremely pleased with everyone on the Lennar team especially Kem , the representative that helped throughout the entire experience. I have to admit that there were times when I was overwhelmed being a first time home buyer but he (Kem) just about held my hand and took me through everything. Everyone that I dealt with on the Lennar team should be commended for their hard work.

Process from beginning to end was great

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

1. The first day I moved in-no hot water, 2. Second week, price sediment in shower to find out main sewer line was not draining- house was not up to code 3. Nick was great on getting things fixed on his end, everyone else was terrible, especially Brooke the virtual consultant 4. Loose shingles on roof. ALL OF ThIS & the inconvenience I lived with for two weeks because of the sewer made buying from Lennar a nightmare.

While we entered this process preferring a custom build on our own land, when we saw what Lennar was offering in what has now become our new home and community, we decided to go forward with them. And we couldn't be happier now that we did. Throughout the process they were, in addition to other important qualities, honest above all with everything - their construction of our home and what they could and could not do, the schedule for every step (which was met throughout), their answers to each of our questions, their collaboration with the other entities involved (our agent, mortgage lender, title agency, etc.), and every other aspect of the process. And the final result has been even more than we had hoped and expected. We love our new home, the community it is in and our location within it, as well as the ongoing relationship we have with Lennar post-close. We really couldn't be happier. ... More

My 1st home buying journey went smoothly and I can say that Lennar did everything as promised. My experience differs from the nightmare reviews that you might find on different social platforms. The build quality was acceptable and the purchase process was painless. Mind you, it's best yo have done your homework prior to purchasing a new build. Keep your expectations realistic. These homes are made quickly and there may be things that aren't perfect, however, during your walkthrough, you're given ample time to find faults and hve them addressed. The warranty is generous and the smart home features are a good quality of life upgrade. I have enjoyed working with Lennar staff and if my experience changes, I'll provide an update. However, so far...1 month into ownership and I can say, this was a pleasant and professional experience. ... More

Our sales agent did everything she could for us we love her. D’Tasia

Lennar is quite a trustworthy company to do a business with

Kathy, the realtor is very nice. Denise in customer support is great. Very helpful. Ryan, Joe and Justin very nice. On walkthrough before closing, we placed blue tape in areas that needed to be fixed. When I went in a week later to get some measurements, a lot of the blue tape was lying on the floor. Some areas had been fixed and others not. I picked it up and put it back on the places that needed to be taken care of. On the final walk-through found several more things that were basically just shoddy workmanship. There was one place that was really bad on the island and I was told there was nothing they would do about it. Was not happy about it but did not let it stop me from buying the house since I wanted one in this area. I was really shocked to find out that none of the windows come with any screens, and none of the cabinets (kitchen or bath) come with any handles or knobs. There is no lighting over the island or where the dining room table would sit., only around one side of the dining and living rooms. None of these things are options you can get. You have to have them done/added at your own expense. There is no caulking between the quarter round and the floors in the bathrooms leaving a gap and this area open for water to get underneath when you get in and out of the tub. As I said, not the best workmanship for sure. Downspout runs into flowerbed at edge of sidewalk where it washes the mulch out onto the sidewalk causing a walk hazard and leaves a hole where the mulch washes out. Sidewalk has to be swept and cleaned each time it rains. ... More

everyone has made our experience wonderful. we are enjoying the peace and quiet, with the beautiful view.

Not the best experience purchasing a home with Lennar. When I decided I wanted to put an offer on my home they would not allow me to because their “incentive” was to close on as many houses before the end of month. This was a Friday and the new month started on that following Monday, so instead of allowing me to put an offer on the house for the sales price on Friday, I had to wait until that Monday where the price increased by $30k. Extremely frustrating and honestly ridiculous! I loved the house and the location so instead of walking, I decided to purchase. My final walk through before closing after the blue tape was the worst my realtor had ever seen. Dirty counters and floors, carpets with red dirt mark from workers, marks on the wall, poor quality of work throughout the house after a “cleaning crew” and painters had been through so it would be walk through ready. Things that had been taped off previously were not corrected, it was bad. We ended up going through the whole house and adding blue tape again for repair and paint so it would be corrected by the time I got done with closing which is what I was ensure by the supervisor. Long story short, several areas that I taped off during both blue tape sessions were still not repaired and I just had to accept that. I do enjoy the house and the location but still not content with quality I see throughout my house now. I will be submitting tickets with Lennar for areas needing repair and will see how they respond. When you buy a brand new house, you want it to feel brand new! ... More

Closing was easy and stress free.