Lennar Reviews in Huntsville, AL

First time home buyer. I chose my own realtor and mortgage company instead of what was offered by Lennar, and I'm glad I did. Their preferred lender was not very responsive when I tried to get pre-approval. Estimated completion for the house was relatively on target (2 week push back). My realtor had to press regularly to get updates from Lennar, which did get better towards completion. Inspections were on time and everything was ready at the final walk. All discrepancies were addressed, but more flaws and quality issues were discovered after closing. The house was not cleaned very well. Door frames, window frames, base boards, tile floors still had red dirt that need to be scrubbed off. Obviously there's going to be lots of dust and dirt from construction. But it seemed like there was no effort to actually clean any surface. One window had glass shards in the frame from previously broken glass. Random wood pieces and hardware like screws and nails were found in random places throughout the house. Quality of caulking/sealing in bathroom and kitchen is poor. Not sure why outlets with co-axial and ethernet wiring didn't have connectors. Plenty of misalignment on outlets, switches, panels, and frames. Already had to ask for some minor warrant work. To their credit, Lennar was very responsive but the quality of the work by some of the contractors could be better. One big issue I had was a sewage back up 3 days after moving in. Toilets and tubs had brown water leaking back in. Apparently the sewer pipe leading directly out of the house had a blocking plate that was not removed. Where Lennar could improve is better choice of contractors and better oversight of their contractors. There could be more care and attention. Overall I'm happy with the house but quality workmanship is lacking. ... More

He was very nice and helpful. He did what he said he would/was going to do. His work is very nice and I do love my new home. I did move in very quickly, but Jackson did all her could to ensure that I had the home of my dreams.

The assistant foreman for our neighborhood (Michael) is wonderful he went above and beyond to make sure we were taken care of to the best of his ability. We closed with unresolved issues. That’s on us, however, we had no where to go since our home sold and closing was the same exact day that we were scheduled to close on our new Lennar home. That day was a nightmare. We signed a contract on a house that was 97% done and still almost didn’t close because they waited until the very last minute to do things. The grout in our wet areas are stained with red mud pretty bad. We let that go. The grout work itself was subpar at best. There are several other issues but again we had no where to go. The biggest issue is Lennar cuts corners where they shouldn’t. They put 1 stage units in these homes that are not for a climate like ours. Our home had 70% humidity. The AC people came out and basically rigged the unit to run longer somehow. Now we set the temp at 73 and it cools to 71 and that was their fix. We tried to address with Lennar but it’s on us now. 2 stage units are always recommended for humid climates if not variable speed units. We didn’t think to even check this as we had a Breland/Lennar home in Madison and they didn’t do this. We had a nice unit that worked as it should. Beware, after the sale, you are SOL in what could be a potentially harmful situation later just because they want to line their pockets a little more. ... More

They are building homes at a high volume and the home had a number of issues that were ultimately addressed prior to closing and even after. They tried to cut some corners and some issues were found after closing. They do follow up but you just have to be very thorough in the closing process. The home layout and design is very good and the location is excellent. I would likely have bought from them again at the end of the day.

Michael did an amazing job with getting the ball rolling, and the staff at the title office were amazing. I had some challenges with the finance team, they were disjointed and that was overall frustrating. Dislikes: the model home does not match what I bought. I was told I would be buying the exact same product, I was okay with that. However, the home I purchased had some significant downgrades (living room does not have a tray ceiling, bedrooms does not have ceiling fans, cabinets does not have pull knobs, no crown molding, back door does not have blinds, toilets are not sealed, flooring was totally different). HOA: Cost is extremely high, there are no amenities in the community. ... More

Blue taped items not fixed before move in. Plumbing full of gravel, caused dirty water to leak from toilet and submerge bathroom. Was initially given wrong keys and neighbor was given my keys. Garage was dented and refuse to fix Can hear neighbors talk through shared walls.

Baseboards were coming away from the wall in several places

Voiced my thoughts WEEKS ago. Was told, someone will be contacting you. Right. Don't bother now.

Overall quality of work is not present. I did not expect perfection but there are definitely items that lack attention to detail. Overall staff is friendly and accommodating. I would have liked to see better quality paint and finishes in the home.

We’ve been in our unit about a month now and have contacted Lennar 3 times about issues we’ve had with the unit. This virtual process to addressing an issue isn’t helpful at all. One issue we raised about a design flaw they refused to send someone to look at the issue. Another issue they claim is working properly. Large bubbles of air bubbling out of both toilets while the shower doesn’t drain followed a few minutes later by all the water being suddenly sucked out of the shower and both toilets is considered “proper operation’? Not impressed.

We have been denied our due diligence. Incomplete work and after a month we’ve made no progress. Leaving voicemail with no returned calls. No door stops in the house and bad flooring in the great room. It’s separating and sticking up above floor level. PLEASE HELP! I’ve already spoken to BBB. If something is not done I’ll be filing a complaint with the BBB.

Good luck getting anything fixed! Worst experience I have ever had with a builder. Their word means absolutely nothing. Still having issues with getting things fixed that was supposed to be done from our final walk. The only experience that was pleasant was between our sales person and the loan process. The construction side was a total mess!

Agent was not very good about getting back to my realtor on the purchase of the home. Had to contact her more than once. Even had to go to a supervisor to get updates. Issues with electrical after I moved in. But can say very prompt on coming to fix.

Not the best experience purchasing a home with Lennar. When I decided I wanted to put an offer on my home they would not allow me to because their “incentive” was to close on as many houses before the end of month. This was a Friday and the new month started on that following Monday, so instead of allowing me to put an offer on the house for the sales price on Friday, I had to wait until that Monday where the price increased by $30k. Extremely frustrating and honestly ridiculous! I loved the house and the location so instead of walking, I decided to purchase. My final walk through before closing after the blue tape was the worst my realtor had ever seen. Dirty counters and floors, carpets with red dirt mark from workers, marks on the wall, poor quality of work throughout the house after a “cleaning crew” and painters had been through so it would be walk through ready. Things that had been taped off previously were not corrected, it was bad. We ended up going through the whole house and adding blue tape again for repair and paint so it would be corrected by the time I got done with closing which is what I was ensure by the supervisor. Long story short, several areas that I taped off during both blue tape sessions were still not repaired and I just had to accept that. I do enjoy the house and the location but still not content with quality I see throughout my house now. I will be submitting tickets with Lennar for areas needing repair and will see how they respond. When you buy a brand new house, you want it to feel brand new! ... More

It just could have been a better home buying experience.

The communication was horrible up and down. I am military and had to constantly ask to change my schedule because they were delayed. The flooring that is used in the house is horrible and whomever installed it did a bad job. I feel the house was a rush job. I don’t feel like the people that was involved with the paperwork were not on the same page with each other everyone lines were crashed as far as dates

Let me preface this with this was our first homebuying experience. From the beginning, this process was a mess. We, along with our realtor, did a tour of the model home and from the start we loved what we saw given it was the model home with all the bells and whistles. We signed on our house around the middle of July with a completion date of late Nov. In the days leading up to our close date, we decided we would go with Lennar as the lender and builder - mostly because of their lender credits (which we found later to be honestly a complete joke and pretty much a net 0 let-down somehow with the credits being over 1% of the home value). Our leasing agent was altogether unhelpful and took a vacation without giving us a different number to reach their office while the interest rates went up an entire point over 2 days. Fast forward to closing - we arrive at our “new” home expecting to be in amazement over how good everything looks a week following our blue tape walkthrough (which was a disaster)… boy were we wrong. Blue tape items were basically untouched, cleaning crews hadn’t cleaned anything, holes in the roof, dents in the dishwasher, unpainted sections of exterior columns, mortar thrown all over the sidewalk and driveway and side of the house, no hot water, crack in guest bathtub… need I go on? Not to mention all this was on our closing day and we had nowhere else to stay for the night since we were coming in from out of town. Long story short, we miraculously ended up closing that day with a laundry list of open items the contractors were going to come back and “fix” since we really had no choice. About 3 weeks later, I guess Lennar’s quality people punched the “good enough” ticket, shrugged their shoulders and left us in the dust to fill out countless maintenance requests through their terrible online system to come fix the unfinished work. So, here we are 2 months in and our light fixtures are starting to flicker in almost EVERY room, exterior paint is deteriorating, our entire front yard is destroyed and has been for about 3 weeks now while contractors have been “hard at work” putting in a sewage cap which I could have replaced in a few hours. All in all, grateful to be moved in with the craziness behind us, but disappointed as a whole in regards to the quality and care put in to building these houses and customer support promising the world and severely underdelivering. Best of luck to anyone who’s signed on one of these houses - may the odds be in your favor… ... More

Warranty has been good. Smoke alarms have been miserable to deal with. The underwriter was awful and drug his feet until the day before closing. Quality for the price is mediocre.

I would never buy a house from Lennar again! Lennar cut every corner possible to increase their profit. My townhome in the Estuaries in Huntsville is missing drywall in a closet, paint is peeling from the walls, and they didn't install crown molding or kitchen pendent lights to cut costs even though they used pictures with crown molding and lights in the advertisement. Multiple cabinets are broken by what looks like someone standing on the edge of the cabinet. My neighbor's shower had mortar or concrete poured down the drain by the builder and had to have his entire shower plumbing jackhammered to break up the concrete. I wish I could upload pictures for everyone to see the poor quality! ... More

Lenders I worked with, (Jami in financing), rude and unprofessional. Building manager, (Tyler), (Natures Trail), makes promises that doesn't t come to fruition and loses key to home to my front door. Staff overall friendly, but once locked in, completely fade to 0. If Lennar wants to beat the competition, they should train their staff to be there for the customers even after the closing date.

Our home buying experience started off on the right track when Breland was still in charge. Shortly after we signed our first contract, Lennar took over and that’s when things hit the fan. Delays started happening, incorrect installations for upgraded materials we paid for, complete lies to try and scare us from fighting back, multiple project managers quitting like it’s a revolving door. Lennar isn’t a company I would ever build with again. We went into this process with an open mind and came out burned time and time again.

My Lennar loan officer lied about the incentive. It left a sour taste in our mouth. It was too late to walk away so we had already wrapped up at our previous place. It was not until we asked for final number (the breakdown for cash to close was not provided until we pressed for it) where the lie came out. It explained why they did not want to provide us with the number until the last second.

Lennar initially tried to sell the house 15k over price of the property advertised on THEIR website and did not honor that price. Furthermore, when the appraisal came back 15k under sale price they did not notify me and show me the appraisal even though that was part of the contract, I had to find out for myself a day before closing. I have been in the house for 6 weeks and still have warranty items open including a window that was not installed correctly with an inch gap at the top allowing water to come in. That being said, the construction manager is great; very friendly and very responsive. ... More

Workmanship and customer service is awful. All they care about is getting the sale and not willing to make sure the customer doesn't regret dealing with them. Which I do! Buyer's Beware! If you are already locked into a sale, go thru the walk thru with a fine tooth comb, even if it takes all day. DO NOT CLOSE UNTIL YOU ARE CONFIDENT ALL ISSUES HAVE BEEN RESOLVED. Especially, crappy workmanship like trim work, painting, flooring, and insist they get all the paint splatter off the floors. If you find any of these things after closing you are crap out of luck getting them to fix it or making it right. All I am asking them is if they found the same issue in a brand new home would they not expect the issue to be resolved! Period! ... More

Rushed through walk thru. Was lied to about numbers were placed on house. It was never done. Took 2 months after closing to have house numbers put on house.