Lennar Reviews in Huntsville, AL

Warranty has been good. Smoke alarms have been miserable to deal with. The underwriter was awful and drug his feet until the day before closing. Quality for the price is mediocre.

Home came with multiple cracks in the foundation that was covered up under carpets and Vinel flooring . Only noticed after ripping out carpet to add more Vinel flooring . If I knew the foundation that many huge cracks , I would have passed on buying this property. Poor workmanship and very poor customer service .

We have been denied our due diligence. Incomplete work and after a month we’ve made no progress. Leaving voicemail with no returned calls. No door stops in the house and bad flooring in the great room. It’s separating and sticking up above floor level. PLEASE HELP! I’ve already spoken to BBB. If something is not done I’ll be filing a complaint with the BBB.

Rushed through walk thru. Was lied to about numbers were placed on house. It was never done. Took 2 months after closing to have house numbers put on house.

It was a good experience, people were responsible and helpful. One area could be better. The different teams, sales, construction, finance, title, could communicate between themselves better.

My Lennar loan officer lied about the incentive. It left a sour taste in our mouth. It was too late to walk away so we had already wrapped up at our previous place. It was not until we asked for final number (the breakdown for cash to close was not provided until we pressed for it) where the lie came out. It explained why they did not want to provide us with the number until the last second.

They are building homes at a high volume and the home had a number of issues that were ultimately addressed prior to closing and even after. They tried to cut some corners and some issues were found after closing. They do follow up but you just have to be very thorough in the closing process. The home layout and design is very good and the location is excellent. I would likely have bought from them again at the end of the day.

There are still items that was on our punch list that was not taken care of before closing. Still having trouble opening closing the sliding glass door to the patio. Other than that Lanken has been very helpful.

It just could have been a better home buying experience.

The process is simple in its entirety. Lennar made it very easy with the buying process. The issue is that there is a lot of language that isn't friendly to first time homebuyers. Everything needs to be kept in writing for anyone buying a home through Lennar. There was a lot of talk about what was agreed and not agreed to but because there wasn't a paper trail from phone calls it made the process difficult. Also Lennar pulls credit far too soon in advance to where when they pull your credit score again before you close your rate will change due to initial credit hits. Communication from the sales and mortgage team was sub par past the initial contract. The construction crew and warranty team did an excellent job throughout the whole process Peyton, our construction superintendent, addressed many issues and concerns throughout the process. Peyton also put in contact with the right people for problems he couldn't answer. Justin, warranty specialist, has been quick and efficient in fixing any problems that have arose thus far. He has had people at our house to fix the problem in the same week and followed up to ensure we were happy. Peyton still stops by as they are still building in the neighborhood to make sure everything is perfect. Morgan in the mortgage department was the one person in that department who made sure my questions were answered and she contacted the right people to make sure I had a good closing experience. Shauna and Aunya, who I never met, were quick to help via email and were efficient and accurate in addressing closing concerns. Lennar has the world of new homes at their fingertips, they have great people in Huntsville but they received 2 stars on trustworthiness due to contract talks to buy a home. Make sure everything is in writing and it may be best to contact a realtor who has worked with Lennar. A solution to Lennar's problem with buyers would a portal where all communication is logged and kept through the system that multiple people could refence within contract negotiations. I also felt somewhat rushed to buy a home in initial talks as they were saying things like "you need to sign today if you want this house". Peyton, Justin, Morgan, Sharna, and Aunya... thank you so much for making my experience great! ... More

My experience with Lennar Craft Springs is not great. First, I don't believe I received the best value as a veterans. Second, I was rushed through the second walk through the day of the closing. A long crack in the garage floor that that was noted in the first walk-thru remains, food crumbs in the microwave remains, a bedroom wall cover is missing and I did not receive all closing material at closing.

He was very nice and helpful. He did what he said he would/was going to do. His work is very nice and I do love my new home. I did move in very quickly, but Jackson did all her could to ensure that I had the home of my dreams.

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

Michael did an amazing job with getting the ball rolling, and the staff at the title office were amazing. I had some challenges with the finance team, they were disjointed and that was overall frustrating. Dislikes: the model home does not match what I bought. I was told I would be buying the exact same product, I was okay with that. However, the home I purchased had some significant downgrades (living room does not have a tray ceiling, bedrooms does not have ceiling fans, cabinets does not have pull knobs, no crown molding, back door does not have blinds, toilets are not sealed, flooring was totally different). HOA: Cost is extremely high, there are no amenities in the community. ... More

I cannot recommend Lennar Title. There were multiple mistakes that I’m glad we noticed and the entire stressful experience culminated with our keys being given to another homeowner. I had to drive his keys to him in order to trade. I’m an ex Realtor and I’ve honestly never seen so many serious mistakes. I can only assume they were understaffed.

The entire experience from start to finish was amazing. I had a very unique family situation going on and that created some challenges for me. The Lennar family helped me navigate through the home buying process with ease. I have shared with everyone I come across about my wonderful experience.

Blue taped items not fixed before move in. Plumbing full of gravel, caused dirty water to leak from toilet and submerge bathroom. Was initially given wrong keys and neighbor was given my keys. Garage was dented and refuse to fix Can hear neighbors talk through shared walls.

Nancy and Jim were very professional and helped each step of the way when i had questions or was unsure about something!

I was impressed with two things: 1. the inclusion of a keyless entry, and 2. the inclusion of the Ring doorbell. I was less than impressed with two things: 1. the home did not include window screens, and 2. the kitchen and bathroom cabinets did not come with hardware (doorknobs and drawer pulls). Very disappointed with Lennar over the latter two things.

Every person I have come in contact with through the entire proces has treated me with kindness, respect, knowledge, and professionalism.

Didn't qualify due to not meeting the FHA requirement. I asked Lennar to send my Earnest money back. It has been weeks and still waiting. Only thing I got was they sent me a document to sign that said Refund back to buyer: $0, without any explanation. I did not sign it and am still waiting for my earnest money. I am writing this review in hope that someone can make this right

The house is great, but a lot of ants were in the house on movie in. The prosperity lines seem off and the grass they planned is struggling to grow on one side. Construction on the other side has caused trash to blow over into my property and it’s still there

Lennar used a promotional interest rate of 4.75% to attract me to buying one of their homes, had i looked closer at the construction materials and methods I would have not purchased from them. It is a new construction spec house the fit and finish of the house is poor, the materials are contractor grade at best. Other than simple repairs, getting warrantee issues resolved is a challenge. I am still trying to resolve the grading issue in the back yard, every time it rains my patio accumulates about 1 inch of water. And the HOA is through Hughes properties, they are difficult at best to work with, and in our community where there are no public spaces, no pool no club house, they do not maintain anything, the homeowner is responsible for the sidewalks, construction litter, just to name a few. Buyer beware ... More

We found the entire process easy and comfortable to buy a Lennar home.

Baseboards were coming away from the wall in several places