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Lennar Reviews in Huntsville, AL

What Huntsville Homeowners Have to Say About Lennar.

Read all 89 verified reviews from homeowners that built a new home with Lennar in the Huntsville area. Huntsville homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Huntsville Area

89 Reviews in Huntsville Area

Ratings by Category

Overall 3.5

Quality 3.5

Trustworthiness 3.4

Value 3.7

Responsiveness 3.5

Lennar in Huntsville Area

View Homes

Customer Reviews

Good interest rate, poor construction

  • David S.
  • Verified HomeBuyer
  • September 11, 2024
  • Madison, AL

Lennar used a promotional interest rate of 4.75% to attract me to buying one of their homes, had i looked closer at the construction materials and methods I would have not purchased from them. It is a new construction spec house the fit and finish of the house is poor, the materials are contractor grade at best. Other than simple repairs, getting warrantee issues resolved is a challenge. I am still trying to resolve the grading issue in the back yard, every time it rains my patio accumulates about 1 inch of water. And the HOA is through Hughes properties, they are difficult at best to work ...

Lennar responded:
Good afternoon David, We appreciate you sharing your feedback and are sorry the home has not met your expectations. I have shared your concerns with upper management for them to review and assist. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

The builder fixed the way the fireplaces looked.

  • Ginger L.
  • Verified HomeBuyer
  • June 05, 2024
  • Madison, AL

The grass I rec’d was dead. Be sure you get healthy grass!

Lennar responded:
Thank you for taking the time to share your feedback with us. I am sorry to hear the grass at your home is dead. I have notified upper management to review and assist. In the meantime please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Major issues with the home

  • Lisa D.
  • Verified HomeBuyer
  • January 21, 2025
  • Harvest, AL

1. The first day I moved in-no hot water, 2. Second week, price sediment in shower to find out main sewer line was not draining- house was not up to code 3. Nick was great on getting things fixed on his end, everyone else was terrible, especially Brooke the virtual consultant 4. Loose shingles on roof. ALL OF ThIS & the inconvenience I lived with for two weeks because of the sewer made buying from Lennar a nightmare.

Lennar responded:
Thank you Lisa for bringing this to our attention. We sincerely apologize for the issues you experienced with your new home. We hope that we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to continue reaching out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 5

Lennar communicated poorly during the building process. Lennar changed the flooring, did not install a window paid for in the contract. Lennar changed the ship lap around the fireplace and installed a cheaper material without informing me of the change.

  • John E.
  • Verified HomeBuyer
  • July 18, 2023
  • Athens, AL

Lennar communicated poorly during the building process. Lennar changed the flooring, did not install a window paid for in the contract. Lennar changed the ship lap around the fireplace and installed a cheaper material without informing me of the change.Lennar installed dead sod on the yard and has refused to correct the problem. My entire yard is dead. I have no lawn and Lennar refuses to install what I paid for in my contract. I would never build with Lennar again!

Total Score 1


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Good house if you can wait

  • Krista L.
  • Verified HomeBuyer
  • January 24, 2023
  • Athens, AL

The house was supposed to be ready in September or early October but wasn’t finished until late December. The home is well made but the granite had a huge stain/black mark and we needed to get it replaced on our own, they said it was natural, even tho everyone that saw it said it was ugly.Also, I was told they would “make it happen” to get us a refrigerator and when it came time the agent said no. In the beginning I said we did not want to close in December as this was to be a rental and we wanted to rent it out in October. Our money was tired up for three extra months longer then we were ...

Total Score 1


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Difficulty getting earnest money back when not qualify for loan.

  • Andrew P.
  • Verified HomeBuyer
  • September 18, 2024
  • Madison, AL

Didn't qualify due to not meeting the FHA requirement. I asked Lennar to send my Earnest money back. It has been weeks and still waiting. Only thing I got was they sent me a document to sign that said Refund back to buyer: $0, without any explanation. I did not sign it and am still waiting for my earnest money. I am writing this review in hope that someone can make this right

Lennar responded:
Good morning Andrew, and thank you for sharing your feedback with us. I have shared your concern with upper management in your division for them to review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Value 3

Responsiveness 1

Bad first time home buying experience

  • Zachary D.
  • Verified HomeBuyer
  • April 17, 2024
  • Madison, AL

The original house we got on contract for was not the house that was built. No drawers in any of the bathrooms, and not the kitchen cabinets that were in the home that we were told we were buying. We were not told about certain credit requirements for the interest rates until after we were under contract. We were told that we could not close in a certain month and then were rushed to close in that same month to get the home off of the books. The utilities were promised to be on at the time of the home inspection and were not on BOTH times the home was to be inspected. We finally had to back ...

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

LIED ABOUT THE FLOORING

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Athens, AL

There's a lot of little issues with the house, mostly cosmetic. The dishwasher door doesn't close it's scraping the top of the counter. There's a lot of shotty work. The door frames are about an inch from the floor so they just filled it in with caulk. The grout is like sand and it just dusts away when you clean, it it just comes out from in between the tiles.. several broke in half quarter round pieces that they just fixed it with caulk, one door frame is even made with two separate pieces of wood that they just poorly patched but my biggest problem is the fact that this house has laminate ...

Lennar responded:
Hi there, we are sorry about the flooring issues that you have experienced. If you need anything else with your home going forward, please do not hesitate to reach out. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 3

Miserable Homebuying Experience

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2023
  • Madison, AL

Paid top dollar for a home that was seven months later than promised and not top notch in the least. Had to get Lennar leaders involved. Subcontractors are lacking. Finally got a new construction manager who is doing his best to fix all the issues, but you don't get what you pay for. Pool and community areas are likely another year before complete if we are lucky. Still get to pay HOA fees. A lot of over promising and under delivering.

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

If I Had To Do It All Over Again

  • Asha W.
  • Verified HomeBuyer
  • October 16, 2024
  • Madison, AL

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

Lennar responded:
Good afternoon Asha,
Thank you for sharing your recent homebuying experience with us. We apologize for the frustrations you have encountered. We hope that we can offer you a better homeowner experience moving forward. For any general questions or warranty-related issues, please submit a request online through your Lennar Account. This ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Horrible for first time

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2024
  • Madison, AL

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations and that we did not do a good job at communicating with you. We're committed to improving your experience and would love the opportunity to earn back your trust.If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Worse experience , bad investment

  • Noel S.
  • Verified HomeBuyer
  • November 15, 2024
  • Athens, AL

Home came with multiple cracks in the foundation that was covered up under carpets and Vinel flooring . Only noticed after ripping out carpet to add more Vinel flooring . If I knew the foundation that many huge cracks , I would have passed on buying this property. Poor workmanship and very poor customer service .

Lennar responded:
Good afternoon Noel, Thank you for sharing your feedback. Please don't hesitate to reach out to your local customer care team if you have any questions or issues you would like them to look into, by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Absolutely Terrible

  • Meghan B.
  • Verified HomeBuyer
  • April 11, 2024
  • Madison, AL

AVOID. I would strongly discourage anyone from considering this company for a home purchase - our initial experience with them was absolutely terrible. My husband and I were full of excitement about buying our first home, especially with a baby on the way, and the prospect of living near our friends. Unfortunately, dealing with them turned our dream into a nightmare. Right from the beginning, their responsiveness was abysmal - either taking forever to reply or not responding at all. Despite seeing other homes with the same floorplan but with far superior amenities, we were told that our home ...

Lennar responded:
Hi Meghan, we are truly sorry for any inconveniences that arose during the homebuying process. We also want to apologize for the communication not being up to standards during your experience. We are going to be informing the appropriate teams about this experience to help drive improvement. If you need anything with your new home, please do not hesitate to reach out. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not a Happy New Hone Buyer

  • Manuel A.
  • Verified HomeBuyer
  • October 25, 2022
  • Madison, AL

Not a happy experience for my first new home.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1