Lennar Reviews in Huntsville, AL

My Lennar loan officer lied about the incentive. It left a sour taste in our mouth. It was too late to walk away so we had already wrapped up at our previous place. It was not until we asked for final number (the breakdown for cash to close was not provided until we pressed for it) where the lie came out. It explained why they did not want to provide us with the number until the last second.

Lennar initially tried to sell the house 15k over price of the property advertised on THEIR website and did not honor that price. Furthermore, when the appraisal came back 15k under sale price they did not notify me and show me the appraisal even though that was part of the contract, I had to find out for myself a day before closing. I have been in the house for 6 weeks and still have warranty items open including a window that was not installed correctly with an inch gap at the top allowing water to come in. That being said, the construction manager is great; very friendly and very responsive. ... More

Workmanship and customer service is awful. All they care about is getting the sale and not willing to make sure the customer doesn't regret dealing with them. Which I do! Buyer's Beware! If you are already locked into a sale, go thru the walk thru with a fine tooth comb, even if it takes all day. DO NOT CLOSE UNTIL YOU ARE CONFIDENT ALL ISSUES HAVE BEEN RESOLVED. Especially, crappy workmanship like trim work, painting, flooring, and insist they get all the paint splatter off the floors. If you find any of these things after closing you are crap out of luck getting them to fix it or making it right. All I am asking them is if they found the same issue in a brand new home would they not expect the issue to be resolved! Period! ... More

Rushed through walk thru. Was lied to about numbers were placed on house. It was never done. Took 2 months after closing to have house numbers put on house.

Lennar used a promotional interest rate of 4.75% to attract me to buying one of their homes, had i looked closer at the construction materials and methods I would have not purchased from them. It is a new construction spec house the fit and finish of the house is poor, the materials are contractor grade at best. Other than simple repairs, getting warrantee issues resolved is a challenge. I am still trying to resolve the grading issue in the back yard, every time it rains my patio accumulates about 1 inch of water. And the HOA is through Hughes properties, they are difficult at best to work with, and in our community where there are no public spaces, no pool no club house, they do not maintain anything, the homeowner is responsible for the sidewalks, construction litter, just to name a few. Buyer beware ... More

The grass I rec’d was dead. Be sure you get healthy grass!

1. The first day I moved in-no hot water, 2. Second week, price sediment in shower to find out main sewer line was not draining- house was not up to code 3. Nick was great on getting things fixed on his end, everyone else was terrible, especially Brooke the virtual consultant 4. Loose shingles on roof. ALL OF ThIS & the inconvenience I lived with for two weeks because of the sewer made buying from Lennar a nightmare.

Lennar communicated poorly during the building process. Lennar changed the flooring, did not install a window paid for in the contract. Lennar changed the ship lap around the fireplace and installed a cheaper material without informing me of the change.Lennar installed dead sod on the yard and has refused to correct the problem. My entire yard is dead. I have no lawn and Lennar refuses to install what I paid for in my contract. I would never build with Lennar again!

The house was supposed to be ready in September or early October but wasn’t finished until late December. The home is well made but the granite had a huge stain/black mark and we needed to get it replaced on our own, they said it was natural, even tho everyone that saw it said it was ugly.Also, I was told they would “make it happen” to get us a refrigerator and when it came time the agent said no. In the beginning I said we did not want to close in December as this was to be a rental and we wanted to rent it out in October. Our money was tired up for three extra months longer then we were told then leaving us in a different rental market and during the holidays. Our only choice was to walk away from our large deposit or close during the holidays. ... More

Didn't qualify due to not meeting the FHA requirement. I asked Lennar to send my Earnest money back. It has been weeks and still waiting. Only thing I got was they sent me a document to sign that said Refund back to buyer: $0, without any explanation. I did not sign it and am still waiting for my earnest money. I am writing this review in hope that someone can make this right

The original house we got on contract for was not the house that was built. No drawers in any of the bathrooms, and not the kitchen cabinets that were in the home that we were told we were buying. We were not told about certain credit requirements for the interest rates until after we were under contract. We were told that we could not close in a certain month and then were rushed to close in that same month to get the home off of the books. The utilities were promised to be on at the time of the home inspection and were not on BOTH times the home was to be inspected. We finally had to back out of the original deal because of the multiple misinformations and seemingly overlooked items.Would not recommend Lennar to friends. ... More

There's a lot of little issues with the house, mostly cosmetic. The dishwasher door doesn't close it's scraping the top of the counter. There's a lot of shotty work. The door frames are about an inch from the floor so they just filled it in with caulk. The grout is like sand and it just dusts away when you clean, it it just comes out from in between the tiles.. several broke in half quarter round pieces that they just fixed it with caulk, one door frame is even made with two separate pieces of wood that they just poorly patched but my biggest problem is the fact that this house has laminate plank flooring. I was told that it was lvp flooring, luxury VINYL plank flooring. On the listing and on the website for these homes it says hardwood which I knew it wasn't hardwood. On the appraisal for the house it says Hardwood but it's laminate garbage and I know it is because my dog threw up in the middle of the night and now the floor is warped and vinyl doesn't do that. The warranty guy I think his name was Joe even said it was vinyl flooring when he was doing the new home orientation. I wouldn't even have considered this house I wouldn't have even looked at these homes if I knew it was laminate flooring because my previous home had laminate flooring. ... More

Paid top dollar for a home that was seven months later than promised and not top notch in the least. Had to get Lennar leaders involved. Subcontractors are lacking. Finally got a new construction manager who is doing his best to fix all the issues, but you don't get what you pay for. Pool and community areas are likely another year before complete if we are lucky. Still get to pay HOA fees. A lot of over promising and under delivering.

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

Multiple problems not addressed or fixed

Home came with multiple cracks in the foundation that was covered up under carpets and Vinel flooring . Only noticed after ripping out carpet to add more Vinel flooring . If I knew the foundation that many huge cracks , I would have passed on buying this property. Poor workmanship and very poor customer service .

AVOID. I would strongly discourage anyone from considering this company for a home purchase - our initial experience with them was absolutely terrible. My husband and I were full of excitement about buying our first home, especially with a baby on the way, and the prospect of living near our friends. Unfortunately, dealing with them turned our dream into a nightmare. Right from the beginning, their responsiveness was abysmal - either taking forever to reply or not responding at all. Despite seeing other homes with the same floorplan but with far superior amenities, we were told that our home lacked those features due to supply issues, as our street was among the last ones they were constructing, or just plans changed. This meant we ended up with subpar accommodations. Adding to our frustrations, they installed some of the light switches in crazy places that don't make sense, and the attic is practically inaccessible due to the HVAC unit and duct work being installed in the storage area, much different form the other houses we have seen with the same floor plan. The weeks leading up to the closing were the worst. Communication within the company was nonexistent, and they frequently misplaced our documents, only to demand them urgently at inconvenient times, like 3p.m. on a Friday. They consistently blamed us for their own shortcomings, despite us providing evidence of our timely responses. This cycle of incompetence and stress dragged on for weeks, far from the smooth home-buying journey we had hoped for. Even when it came to the closing day, they managed to mess up. Despite delaying our closing twice, they still couldn't get their act together. We ended up spending almost five hours in the title office waiting for documents that hadn't been sent over. Other home buyers we spoke to mentioned that their closing processes were swift, contrasting sharply with our ordeal. We had movers waiting, and our moving plans were disrupted due to their incompetence. To top it all off, when we finally received the keys to our new home, they were the wrong ones. We discovered that we were given the wrong home folder as well. It's baffling how such basic errors could occur. Fortunately, the contact details in the folder were incorrect, because we did try to call and let her know they gave us her keys. We eventually got in touch with our sales rep and loan officer. That evening, our sales representative made an effort to assist us, but discovered that the keys were located at their office with no duplicates available. Conversely, our loan officer dismissed the situation with laughter and requested that we visit the office early the next morning to return the packet. However, the whole situation was a testament to the unprofessionalism of this company. Even after moving into our home and concluding our dealings with Lennar, they continue to be a source of stress for us. It appears that they sold our mortgage shortly after the closing without transferring our information and payments to the new loan company. Consequently, my husband had to spend several more hours on the phone to resolve the issue and ensure our home insurance payments were properly processed. In summary, dealing with Lennar was nothing short of a nightmare. ... More

Not a happy experience for my first new home.