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Lennar Reviews in Huntsville, AL

What Huntsville Homeowners Have to Say About Lennar.

Read all 150 verified reviews from homeowners that built a new home with Lennar in the Huntsville area. Huntsville homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Huntsville Area

150 Reviews in Huntsville Area

Ratings by Category

Overall 3.5

Quality 3.4

Trustworthiness 3.4

Responsiveness 3.5

Lennar in Huntsville Area

View Homes

Customer Reviews

Sharon

  • Sharon B.
  • Verified HomeBuyer
  • July 27, 2024
  • Harvest, AL

I am grateful to God for my new beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home owner

  • Angie U.
  • Verified HomeBuyer
  • July 20, 2024
  • Madison, AL

From start to finish my experience was outstanding, my sales representative went up and beyond the call to keep me updated on the progress of my home, my building manager was so on point during my walk through he identified a few things that I over looked, everything was taken care of the express closing was spot on, it made closing day enjoyable for me. Thank you Lennar I love my home you all did an outstanding job making my path to homeownership possible and giving me a great experience AWESOME

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We was very pleased with our builder he was very patient with us answered questions we had he was very detailed we are truly pleased as well our builder kept us abrupt on the time when things would be finalized we do appreciate the opportunity.

  • Darrin C.
  • Verified HomeBuyer
  • July 20, 2024
  • Meridianville, AL

Hi my name is Darrin , we were very pleased with the over all experiences from the beginning to the end.the people of Lennar made us feel comfortable and knowledgeable we are truly happy with the outcome my wife is excited as well so it’s a win win for me. we love our new home ! Thanks Lennar for all you have done !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar did a good job.

  • Kyung J.
  • Verified HomeBuyer
  • July 20, 2024
  • Athens, AL

Purchasing and moving in was like a breeze. People I dealt with were all very helpful throuout the process. After moving in, Joe Potter, the maintenance coordinator and Hunter, construction manager helped a lot with our first weeks of icebreaking with the house. Although there were things I wish had got more work before completion, overall the property has a good value I guess. I am sure I will say good of Lennar whenever asked.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible for first time

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2024
  • Madison, AL

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations and that we did not do a good job at communicating with you. We're committed to improving your experience and would love the opportunity to earn back your trust.If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Value, Exceptional Experience

  • Ryan R.
  • Verified HomeBuyer
  • July 05, 2024
  • Owens Cross Roads, AL

We were able to purchase a quality home that met our needs because of the Lennar team. They listened and did everything within their means to provide us the opportunity to purchase a very nice home in the area we wanted live. From financing to upgrades it was an incredible experience. After the purchase, the personable Lennar team remained by our side to fix any emerging issues and to ensure everything met or is meeting our expectations!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Environmental is good and quite place

  • Duc P.
  • Verified HomeBuyer
  • June 26, 2024
  • Madison, AL

This is quite place, good environment place with neighbor friendly. Just for lawn landscape, most of them grow very slow and died.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great

  • Bunnie M.
  • Verified HomeBuyer
  • June 13, 2024
  • Harvest, AL

The buying process was straightforward due to the experienced individuals providing the service. Great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder fixed the way the fireplaces looked.

  • Ginger L.
  • Verified HomeBuyer
  • June 05, 2024
  • Madison, AL

The grass I rec’d was dead. Be sure you get healthy grass!

Lennar responded:
Thank you for taking the time to share your feedback with us. I am sorry to hear the grass at your home is dead. I have notified upper management to review and assist. In the meantime please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 1

Stay away from Lennar

  • James P.
  • Verified HomeBuyer
  • May 27, 2024
  • Huntsville, AL

I would never buy a house from Lennar again! Lennar cut every corner possible to increase their profit. My townhome in the Estuaries in Huntsville is missing drywall in a closet, paint is peeling from the walls, and they didn't install crown molding or kitchen pendent lights to cut costs even though they used pictures with crown molding and lights in the advertisement. Multiple cabinets are broken by what looks like someone standing on the edge of the cabinet. My neighbor's shower had mortar or concrete poured down the drain by the builder and had to have his entire shower plumbing ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Good Value but HOA services not responsive

  • Robert C.
  • Verified HomeBuyer
  • May 19, 2024
  • Harvest, AL

Lennar provided exceptional service during walk through and made certain that every issue was taken care of. Even during the first month, as we had questions, Jackson quickly answered each one and helped us to make our transition into our new home a great success. As part of the HOA however, Lennar leaves a lot to be desired. We submitted a request almost 25 days ago and Lennar refuses to work on it or to answer questions. In their covenants, they state that if they do not address the issue in 30 days, then the request is deemed as disapproved. So I guess it is time to get an attorney to ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Overall experience excellent

  • Sophia W.
  • Verified HomeBuyer
  • May 07, 2024
  • Meridianville, AL

The review is supported, educated and energized in assisting with your home progress/steps. Overall I love my home until I have referred other clients. Thanks a million

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2024
  • Harvest, AL

Some incentives we were told we would get and did not. Lack of communication on the front end. The CM, warranty and closing team were great. Issues after closing were addressed in a timely manner.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Prompt & professional

  • Justin C.
  • Verified HomeBuyer
  • April 18, 2024
  • Madison, AL

Lennar has been nothing but prompt & professional

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Bad first time home buying experience

  • Zachary D.
  • Verified HomeBuyer
  • April 17, 2024
  • Madison, AL

The original house we got on contract for was not the house that was built. No drawers in any of the bathrooms, and not the kitchen cabinets that were in the home that we were told we were buying. We were not told about certain credit requirements for the interest rates until after we were under contract. We were told that we could not close in a certain month and then were rushed to close in that same month to get the home off of the books. The utilities were promised to be on at the time of the home inspection and were not on BOTH times the home was to be inspected. We finally had to back ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Overall experience was great

  • Kristopher K.
  • Verified HomeBuyer
  • April 17, 2024
  • Owens Cross Roads, AL

My experience was good when dealing with Lennar and their personnel. Kathy, the realtor, was fantastic along with Ryan, the construction manager. Nick, the warranty POC, has been great in the couple of minor warranty issues I have had. My only complaint is whomever they are paying to do the cleaning before the move in does not do a very good job. The amount of sheetrock dust residue left over has been overwhelming to clean.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All Seems Good Until Your Locked In

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2024
  • Madison, AL

Lenders I worked with, (Jami in financing), rude and unprofessional. Building manager, (Tyler), (Natures Trail), makes promises that doesn't t come to fruition and loses key to home to my front door. Staff overall friendly, but once locked in, completely fade to 0. If Lennar wants to beat the competition, they should train their staff to be there for the customers even after the closing date.

Lennar responded:
Hi there, we are sorry that you had this kind of experience with Lennar. We care about our homeowners at all steps in the homebuying process including the time after closing. We will use your feedback to help drive improvement. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Absolutely Terrible

  • Meghan B.
  • Verified HomeBuyer
  • April 11, 2024
  • Madison, AL

AVOID. I would strongly discourage anyone from considering this company for a home purchase - our initial experience with them was absolutely terrible. My husband and I were full of excitement about buying our first home, especially with a baby on the way, and the prospect of living near our friends. Unfortunately, dealing with them turned our dream into a nightmare. Right from the beginning, their responsiveness was abysmal - either taking forever to reply or not responding at all. Despite seeing other homes with the same floorplan but with far superior amenities, we were told that our home ...

Lennar responded:
Hi Meghan, we are truly sorry for any inconveniences that arose during the homebuying process. We also want to apologize for the communication not being up to standards during your experience. We are going to be informing the appropriate teams about this experience to help drive improvement. If you need anything with your new home, please do not hesitate to reach out. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience!

  • LaWana P.
  • Verified HomeBuyer
  • April 10, 2024
  • Athens, AL

I told Shawn what I wanted and could comfortably afford and she showed me several with everything I wanted in a home. It wasn’t an awesome experience. She made it easy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home

  • Stephanie G.
  • Verified HomeBuyer
  • March 26, 2024
  • Madison, AL

The communication was horrible up and down. I am military and had to constantly ask to change my schedule because they were delayed. The flooring that is used in the house is horrible and whomever installed it did a bad job. I feel the house was a rush job. I don’t feel like the people that was involved with the paperwork were not on the same page with each other everyone lines were crashed as far as dates

Lennar responded:
Hi Stephanie, we are truly sorry for these negative experiences that you went through. We understand that communication is vital to ensure everyone is on the same page and we will be informing our leaders in this division about this to drive improvement. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

LIED ABOUT THE FLOORING

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Athens, AL

There's a lot of little issues with the house, mostly cosmetic. The dishwasher door doesn't close it's scraping the top of the counter. There's a lot of shotty work. The door frames are about an inch from the floor so they just filled it in with caulk. The grout is like sand and it just dusts away when you clean, it it just comes out from in between the tiles.. several broke in half quarter round pieces that they just fixed it with caulk, one door frame is even made with two separate pieces of wood that they just poorly patched but my biggest problem is the fact that this house has laminate ...

Lennar responded:
Hi there, we are sorry about the flooring issues that you have experienced. If you need anything else with your home going forward, please do not hesitate to reach out. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

Lennar Town homes reviews and appreciation

  • Kay S.
  • Verified HomeBuyer
  • February 16, 2024
  • Athens, AL

Alex worked tirelessly to ensure all the concerns that I had were completed to my satisfaction. Love my new home. This area would be fortunate to have more Alex's. Please give him a special thanks from me!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Karen

  • Karen H.
  • Verified HomeBuyer
  • October 25, 2023
  • Athens, AL

Thanks for fixing issue.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Houses and Mortgage Experience

  • Sandra S.
  • Verified HomeBuyer
  • October 19, 2023
  • Owens Cross Roads, AL

I love the house, however going through Lennar Mortgage was a nightmare! We sat at the closing five hours waiting on the paperwork. Again, we love the houses, but do not use the mortgage company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great experience from start to finish

  • Tara O.
  • Verified HomeBuyer
  • October 18, 2023
  • Meridianville, AL

We are happy with our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5