Lennar Reviews in Huntsville, AL

I am a single mom and was hoping buying my first home would be easy, but it was not. It came with several challenges. One, they told me the house would be cleaned before I moved in, and that never happened. Workers' footprints have stained parts of the floor. I had to call the warranty several times. The person who walked through the house never informed us of several things. Lennar homes are spec homes and go up very quickly. The contract manager was helpful, but once I closed on the house and he promised things, he could no longer help out, and I had to jump through hoops to get things resolved. ... More

Going back on this experience we should have walked away in the beginning. From our final walkthrough to 2 months later I have had someone from Lennar or their warranty people here almost every weekday putting bandaids on their poor quality homes. From issues that we brought up to the construction manager Ryan that we were promised to be fixed that were never fixed to cracked cabinets, crooked walls, bad lvp, plumbing leaks, bad landscaping that was supposed to be fixed and then only have fixed the list goes on and on. Buyers beware. This has been a nightmare of an experience that I would not wish on anyone. ... More

We have not been able to use our microwave since we moved in. Since Lennar claims to have a warranty on the home, I wasn't too worried. Lennar would get it fixed. WRONG. We have been getting the run-around from Lennar since November. The breaker trips every time you use the microwave. This is a known issue with this brand of breaker panels but Lennar Builders decided to go cheap and use that panel anyways. The fix is very simple. Install a better breaker panel with new breakers. But Lennar won't do that. They are "checking with the manufacturer" every time I call them. I am not the only home experiencing this issue and we are all receiving the same treatment from Lennar. This problem needs to be resolved immediately before legal action is taken. I've spoken to other Lennar customers experiencing this and they share my sentiments. ... More

Multiple problems not addressed or fixed

Home came with multiple cracks in the foundation that was covered up under carpets and Vinel flooring . Only noticed after ripping out carpet to add more Vinel flooring . If I knew the foundation that many huge cracks , I would have passed on buying this property. Poor workmanship and very poor customer service .

I would’ve most certainly went with another lender if could redo our first home buying experience. Bad experience from start to finish with one positive experience in the middle. We have a Facebook group that’s specifically associated with our new Lennar online community and to be honest within this review, it’s been mostly shared experiences of mentally exhausted new home owners.

The experience was horrible, our realtor Kem was not good. He did not do a good job. Lack of information and communication. Things were half done in our home. If we could go back we wouldn’t buy from lennar.

AVOID. I would strongly discourage anyone from considering this company for a home purchase - our initial experience with them was absolutely terrible. My husband and I were full of excitement about buying our first home, especially with a baby on the way, and the prospect of living near our friends. Unfortunately, dealing with them turned our dream into a nightmare. Right from the beginning, their responsiveness was abysmal - either taking forever to reply or not responding at all. Despite seeing other homes with the same floorplan but with far superior amenities, we were told that our home lacked those features due to supply issues, as our street was among the last ones they were constructing, or just plans changed. This meant we ended up with subpar accommodations. Adding to our frustrations, they installed some of the light switches in crazy places that don't make sense, and the attic is practically inaccessible due to the HVAC unit and duct work being installed in the storage area, much different form the other houses we have seen with the same floor plan. The weeks leading up to the closing were the worst. Communication within the company was nonexistent, and they frequently misplaced our documents, only to demand them urgently at inconvenient times, like 3p.m. on a Friday. They consistently blamed us for their own shortcomings, despite us providing evidence of our timely responses. This cycle of incompetence and stress dragged on for weeks, far from the smooth home-buying journey we had hoped for. Even when it came to the closing day, they managed to mess up. Despite delaying our closing twice, they still couldn't get their act together. We ended up spending almost five hours in the title office waiting for documents that hadn't been sent over. Other home buyers we spoke to mentioned that their closing processes were swift, contrasting sharply with our ordeal. We had movers waiting, and our moving plans were disrupted due to their incompetence. To top it all off, when we finally received the keys to our new home, they were the wrong ones. We discovered that we were given the wrong home folder as well. It's baffling how such basic errors could occur. Fortunately, the contact details in the folder were incorrect, because we did try to call and let her know they gave us her keys. We eventually got in touch with our sales rep and loan officer. That evening, our sales representative made an effort to assist us, but discovered that the keys were located at their office with no duplicates available. Conversely, our loan officer dismissed the situation with laughter and requested that we visit the office early the next morning to return the packet. However, the whole situation was a testament to the unprofessionalism of this company. Even after moving into our home and concluding our dealings with Lennar, they continue to be a source of stress for us. It appears that they sold our mortgage shortly after the closing without transferring our information and payments to the new loan company. Consequently, my husband had to spend several more hours on the phone to resolve the issue and ensure our home insurance payments were properly processed. In summary, dealing with Lennar was nothing short of a nightmare. ... More

Not a happy experience for my first new home.