Lennar Reviews in Mobile, AL

I absolutely love the Aberdeen Community in Foley, AL. By the time this community is finished, I honestly believe my investment will increase with the value of the homes going up in the next 2 years.

Our home-buying experience with Lennar was generally smooth, but there were a few hiccups along the way. The process itself was straightforward, and we were pleased with how everything was handled—except for our interactions with Cindy, our loan processor. Unfortunately, Cindy lacked customer service skills and was extremely rude, which made that part of the process stressful and frustrating. However, Nicole, our loan officer, truly saved the day. She stepped in to fill the gap, addressing our concerns with professionalism and kindness. Nicole went above and beyond to ensure our experience was a positive one, and thanks to her, we felt supported and well-informed throughout the process. In the end, we're very happy with our new home and appreciate the efforts of those who worked to make it a reality. A special thank you to Nicole for her outstanding services! ... More

It was a great experience!!!! Very easy and stress free.

I waited for nearly 12 months until interest rates became affordable. Lennar's offer and interest rate made the perfect deal at the right time. I couldn't afford not to jump on the 4.7% interest rate offered by Lennar in a prime location. This is my second Lennar purchase. The second time was nearly the same process and perfect experience. My sales consultant Jennifer made sure other options were include in my price point. She was amazing. Love Lennar's style and concept!

Gaye was more than helpful with everything that we needed to know. She went beyond expectations with us from the first day that we met until the end of the business deal. We would have probably bought a different house; however, my wife and I knew that we were in good hands if we continued to work with Gaye at Lennar.

value for the price paid and Great Service

Wonderful experience , great quality , highly recommend

Very helpful & response timing about anything was great! I ask a lot of questions so it was nice 10/10 recommend

The Lannar team was professional, friendly and always ready to help and resolve any issues. A special thanks to Les in the model office and York in the construction area. Both these individuals were great to work with.

The experience was a pleasure from start to finish. Mary (Sales), David (Finance), and Sage(Title) made the process a breeze. After the sale (Mary) has gone the extra mile as we had to leave shortly after our purchase. Mary has gone above and beyond to help us with the property in our absence, we highly recommend her if you are looking to purchase at Lennar Aberdeen.

Our agent with Lennar, Mary A, was extremely helpful with our buying process. She answered all our questions and helped with any problems we had to our satisfaction. It was a pleasure working with her.

What help I have reached out for has all been taken care of and in reasonable time

From the minute we viewed our new home to the date we moved in we felt cared for, important and informed. Gaye M was amazing dealing with our crazy schedules and our realtor Tina worked with Gaye to talk us off the edge a few times. There were a few things not quite right when we moved in but Jon in the warranty office was absolutely brilliant and they were resolved quickly. Moving 3000 miles across the States was challenging when it came to completion but we were confident we were in good hands at the final destination. Home purchase is stressful but the Lennar team were and continue to be outstanding. ... More

I'm a 77yr old widow who moved here from ga. Actually did everything on line except for closing and I could have done that on line also. The Lennar team helped me every step of the way. Aberdeen is close to the beach and is perfect for retired people. I love it.

Our sales representative Chris was absolutely awesome! Very knowledgeable, helpful and friendly. Our buying process was very quick with no hiccups.

It was what we wanted, where we want it. Great customer, service and response to issues.

Have had no issues with Lennar. Workmanship Is great and minor punch list items resolved very quickly. Lennar is by far above some of the other builders in the area.

They do respond to any problems right away

Overall very good experience for me

Our transition to our new home was easy…. Thank you Gaye. Thank you Shane

The only problem is that Lennar homes is not enforcing the covenants we have trailers that are parked in the yards that have been in there for over two months. One is a pink horse trailer on Bonanza Street. This really needs to be taken care of.

TJ and Joey were outstanding in addressing any issues we had and handled them promptly. Mark in the office has disappeared and can't get a return call or text. Just need to know what my exterior paint color is. Very unprofessional.

Yes, it was a little hectic to begin with but each Lennar representative tried their best to help us get through the buying process. It might be a little overwhelming for one person unless that person is very organized and has some experience with purchasing homes in the past. I would suggest if you have no experience in doing these things yourself that you get help from your own real estate agent or friend or relative you trust. There is ton of paper work that of course is done through the computer system. Some of us like to print out everything but others may simply keep it saved in their computer system. Did everything go smoothly? Such transactions never go through without some questions and problems to correct but the people with Lennar did their best to get us answers and solve any problems. Please do not depend on the many departments at Lennar to keep up with your particular process as you must be responsible for doing your own homework. We are still under some kind of warranty period and we expect to have an issue or two going forward to get solved but so far Lennar has been good about responding to our concerns. If we had to suggest improvements we would say make sure in the beginning that Lennar be careful about making changes to the sales price on any home that may have already been advertised to another person within days of that offer. We were informed that the financing would be transferred and it was even before the first payment. Lennar does not intend to keep the mortgages but their original offer of lower rate does help even if you have to pay a point or more. The home buying experience entails all parts of the process even to the end of the one or two year warranty period I guess. The one thing Lennar has little control over it seems is the quality of the work done by its contractors. Lennar needs a stronger policy and even though hard to find the workers, etc they must consider what kind of quality they get from their contractors. I patched up some cracks myself in the driveway and we will have to live with some of the siding that has gaps in it along the side of the house. There is a noise coming from the attic when the wind blows pretty hard and we are told the roofer will help find the source at some time in the future. The garage door is not of the highest quality for sure and spraying the hinges may help the noise it makes going up and down. Some of the wood doors were pretty rough around the edges and Lennar sanded them and touched the paint up which helps. Another area of concern is the sod contractor or landscape company that leaves a yard in pretty rough shape. We are aware that speed is important when building a new home but quality work should be expected. Lennar people are willing to help out where they can and that makes a great deal of difference. They have always been willing to discuss and help solve any problem we have. Those working for Lennar on the front lines cannot be responsible for the corporate decision making process and we hope corporate will listen to the suggestions from their front line people. One thing I suggest is Lennar promote the company while at the same time show appreciation for the time and effort and problems the construction superintendent solves for them on a daily basis. These construction superintendents and possibly their assistants should have company trucks with the Lennar emblems on them instead of these employees providing their own transportation running around all day every day back and forth between these construction sites. When you have good people you should reward them accordingly. Just my opinion. Thanks for the opportunity to write this. We originally looked at D.R. Horton and Adams Homes in Baldwin County, Alabama but found Lennar made us feel like we could get the best deal with them. ... More

Disappointed with the corners cut, like using non-sealing grout on all the tile in the master barhroom and using weak shelving in the closets and pantry. I am still waiting on my shower door in the master bathroom after almost 2 months. Also do not know where my window screens are. Additionally have a large gap under the front door and damage to the guest bath tub.

We are glad we purchased this home. The overall quality for the price point of the home was what we expected. We would have liked to be able to pick some finishes and made minor adjustments but were denied. We wanted an outlet in the floor of the living area and told no as an example. On final closing the home had not been cleaned and a long list of final touch up things were not done. Even after closing and being assured a cleaning crew was on the way, it still wasn't cleaned. The plumbing backed up on day two and after paying for the sewer company to tear up our newly sodded yard they found a brick in pipe and no clean out valve between the house and the street. Lastly, they didn't put any thing that was ready to connected electronically. This included the thermostat, the garage door opener, the front door lock, etc. I had to replace or add all these things so I could control my home from my phone. ... More