Lennar Reviews in Mobile, AL

I absolutely love the Aberdeen Community in Foley, AL. By the time this community is finished, I honestly believe my investment will increase with the value of the homes going up in the next 2 years.

First time purchasing a brand spanking new home and I think we were wowed by the glitz and didn’t pay enough attention to the finishing. A lot could be improved there. But overall it’s an o.k. kinda place that should serve us well.

Our home-buying experience with Lennar was generally smooth, but there were a few hiccups along the way. The process itself was straightforward, and we were pleased with how everything was handled—except for our interactions with Cindy, our loan processor. Unfortunately, Cindy lacked customer service skills and was extremely rude, which made that part of the process stressful and frustrating. However, Nicole, our loan officer, truly saved the day. She stepped in to fill the gap, addressing our concerns with professionalism and kindness. Nicole went above and beyond to ensure our experience was a positive one, and thanks to her, we felt supported and well-informed throughout the process. In the end, we're very happy with our new home and appreciate the efforts of those who worked to make it a reality. A special thank you to Nicole for her outstanding services! ... More

I'm a 77yr old widow who moved here from ga. Actually did everything on line except for closing and I could have done that on line also. The Lennar team helped me every step of the way. Aberdeen is close to the beach and is perfect for retired people. I love it.

It was a great experience!!!! Very easy and stress free.

Our sales representative Chris was absolutely awesome! Very knowledgeable, helpful and friendly. Our buying process was very quick with no hiccups.

I waited for nearly 12 months until interest rates became affordable. Lennar's offer and interest rate made the perfect deal at the right time. I couldn't afford not to jump on the 4.7% interest rate offered by Lennar in a prime location. This is my second Lennar purchase. The second time was nearly the same process and perfect experience. My sales consultant Jennifer made sure other options were include in my price point. She was amazing. Love Lennar's style and concept!

Low quality materials used - especially the flooring Home came with very little- needed sprinkler system and gutters No towel racks or toilet paper holders There was phone jacks in kitchen and bedroom- need I say more I even had a roof leak first month None of their contractors spoke English But construction manager was excellent in responding to needed fixes

They do respond to any problems right away

Numerous problems with home and neighborhood.

What help I have reached out for has all been taken care of and in reasonable time

We got a lot of square footage for the money and a nice-sized lot. Some nice material selections and others not so much. Still waiting for punch list items from the closing (2 months now) to be addressed. Reached out to my contact and haven't heard back. We used to own a Truland Home (before DR Horton bought them). Lennar doesn't come anywhere close to that quality or experience.

The only problem is that Lennar homes is not enforcing the covenants we have trailers that are parked in the yards that have been in there for over two months. One is a pink horse trailer on Bonanza Street. This really needs to be taken care of.

I wish we had more time and money to buy some were else.

Gaye was more than helpful with everything that we needed to know. She went beyond expectations with us from the first day that we met until the end of the business deal. We would have probably bought a different house; however, my wife and I knew that we were in good hands if we continued to work with Gaye at Lennar.

Interior paint not well done. The house at closing was not clean. There was trash and building materials in the garage at closing. I had dispose of trash and building materials just to park in the garage. Lennar could do better but it doesn’t seem like they care.

From the minute we viewed our new home to the date we moved in we felt cared for, important and informed. Gaye M was amazing dealing with our crazy schedules and our realtor Tina worked with Gaye to talk us off the edge a few times. There were a few things not quite right when we moved in but Jon in the warranty office was absolutely brilliant and they were resolved quickly. Moving 3000 miles across the States was challenging when it came to completion but we were confident we were in good hands at the final destination. Home purchase is stressful but the Lennar team were and continue to be outstanding. ... More

value for the price paid and Great Service

The building manager and sales agent was very helpful and addressed our issues. The sales manager, Debra however was rude, unprofessional and combative to the point where I refused to have a conversation with at our final walkthrough. My daughter, who also recently bought a Lennar home was with my husband and I at the walk through. My daughter asked Debra a question about the home and Debra's response to her was "Who's buying this home, you or them?" She literally told my daughter and my realtor who was there she was not discussing any concerns with them. She was so unprofessional and rude and combative to the point I refused to have any further conversation with her. She also proceeded to tell me about the homes value and what is normal regarding cement and building procedures, which she wasn't credentialed to make any such determinations. Had it not been for the building manager, Filipe and Lennar's sales agent Gaye diverting us away from the sales manager and addressing our concerns , there is no doubt we would have walked away and purchased a house elsewhere! Debra should certainly not be in a position dealing with clients. ... More

The first steps were great, signing contract and going through loan approval. The absolute worst part is walk through and closing. Lennar did a preliminary walkthrough with us and promised everything (and there was a lot) would be done by Final Walkthrough. Fun fact - final walk is scheduled 30 mins before closing. Needless to say, on closing/final walk day hardly anything was done. We were told by our Foreman Chris that it would ALL be done by the time we close. It was not …. We had paint all over our floors, a light switch was buried in the wall, paint all over our windows and the house was not even cleaned. Everyone was gone when we returned from closing and the house was a mess. Trying to get our Foreman Chris to get the light fixed was an absolute nightmare. He could have cared less that a live wire may have been buried in our wall. Talking with our neighbors we all quickly realized the entire closing/walkthrough process was a scam. They have a serious issue with communication. It is the Lennar way. I love my house but would highly recommend NOT closing until everything is the way you want it and ALL questions are answered to your satisfaction. ... More

We love the area and the home. However, the communication was atrocious. It got to the point where it would take up to two weeks to get a response, and at times we never got an answer to questions we had. Come on Lennar you have to do better than this.

The number one selling point for this house was the backyard. On two occasions, Brittany told us our back yard was from the neighbors fence to our left to the neighbors fence to our right. During the initial showing we asked where the side boundaries were and she said we are “lucky because our neighbors have built fences and all we need to do was tie our fence to theirs”. My wife, myself, and our realtor all heard the same thing. Of course we all ooh’d and ahh’d about the backyard. During the walk through right before closing, she reiterated the same thing, which was again, heard by my wife, myself, and our realtor. After closing we received the plot plan that showed that there is a common area between us and our neighbors to the left, so we can’t tie our fence into theirs, meaning the backyard is smaller than she had advertised. We reached out to her and she doesn’t remember ever saying anything about the size of the yard, which again, was heard by three people. Unless this is corrected we are intending to sue. ... More

Wonderful experience , great quality , highly recommend

Although the home is in the beautiful Glen Lakes area we had many issues through the entire process as it relates to workmanship and materials. Now, Lennar did do a price adjustment but that did not change the fact that we received something completely different than agreed upon. We are now in the home and it seems our warranty rep is very responsive but we still have (3) outstanding issues that we can not get resolution on. I am trying to decide if I need to involve legal counsel to get traction on these issues or is Lennar going to step forward and resolve their pre-closing issue noted on the walk. ... More

Experienced multiple issues that seem to be the result of poor workmanship on the part of some subcontractors. Issue resolution is very slow