Lennar Reviews in Mobile, AL

The only problem is that Lennar homes is not enforcing the covenants we have trailers that are parked in the yards that have been in there for over two months. One is a pink horse trailer on Bonanza Street. This really needs to be taken care of.

TJ and Joey were outstanding in addressing any issues we had and handled them promptly. Mark in the office has disappeared and can't get a return call or text. Just need to know what my exterior paint color is. Very unprofessional.

Yes, it was a little hectic to begin with but each Lennar representative tried their best to help us get through the buying process. It might be a little overwhelming for one person unless that person is very organized and has some experience with purchasing homes in the past. I would suggest if you have no experience in doing these things yourself that you get help from your own real estate agent or friend or relative you trust. There is ton of paper work that of course is done through the computer system. Some of us like to print out everything but others may simply keep it saved in their computer system. Did everything go smoothly? Such transactions never go through without some questions and problems to correct but the people with Lennar did their best to get us answers and solve any problems. Please do not depend on the many departments at Lennar to keep up with your particular process as you must be responsible for doing your own homework. We are still under some kind of warranty period and we expect to have an issue or two going forward to get solved but so far Lennar has been good about responding to our concerns. If we had to suggest improvements we would say make sure in the beginning that Lennar be careful about making changes to the sales price on any home that may have already been advertised to another person within days of that offer. We were informed that the financing would be transferred and it was even before the first payment. Lennar does not intend to keep the mortgages but their original offer of lower rate does help even if you have to pay a point or more. The home buying experience entails all parts of the process even to the end of the one or two year warranty period I guess. The one thing Lennar has little control over it seems is the quality of the work done by its contractors. Lennar needs a stronger policy and even though hard to find the workers, etc they must consider what kind of quality they get from their contractors. I patched up some cracks myself in the driveway and we will have to live with some of the siding that has gaps in it along the side of the house. There is a noise coming from the attic when the wind blows pretty hard and we are told the roofer will help find the source at some time in the future. The garage door is not of the highest quality for sure and spraying the hinges may help the noise it makes going up and down. Some of the wood doors were pretty rough around the edges and Lennar sanded them and touched the paint up which helps. Another area of concern is the sod contractor or landscape company that leaves a yard in pretty rough shape. We are aware that speed is important when building a new home but quality work should be expected. Lennar people are willing to help out where they can and that makes a great deal of difference. They have always been willing to discuss and help solve any problem we have. Those working for Lennar on the front lines cannot be responsible for the corporate decision making process and we hope corporate will listen to the suggestions from their front line people. One thing I suggest is Lennar promote the company while at the same time show appreciation for the time and effort and problems the construction superintendent solves for them on a daily basis. These construction superintendents and possibly their assistants should have company trucks with the Lennar emblems on them instead of these employees providing their own transportation running around all day every day back and forth between these construction sites. When you have good people you should reward them accordingly. Just my opinion. Thanks for the opportunity to write this. We originally looked at D.R. Horton and Adams Homes in Baldwin County, Alabama but found Lennar made us feel like we could get the best deal with them. ... More

Everyone helpful but to much Online paperwork ! Frustrating and stressful. We are not good with computers we had to seek outside help to do pages and pages unnecessary paper work !why have a Closing! Bathrooms are very basic not crazy about that. Have AC/Heating unit in Attic is insane. We are elderly can't climb into Attic?? Need to hire someone for the monthly maintenances of the Unit whoever thought of doing that should be fired

check this out= no pull downm stairs for attice access and air conditioing syste,m is in attic

Disappointed with the corners cut, like using non-sealing grout on all the tile in the master barhroom and using weak shelving in the closets and pantry. I am still waiting on my shower door in the master bathroom after almost 2 months. Also do not know where my window screens are. Additionally have a large gap under the front door and damage to the guest bath tub.

Home Buying Experience Review Our home buying experience was a mix of positives and frustrations. On the positive side, the lenders were excellent—responsive, professional, and helpful throughout the process. Customer service was also great, addressing our questions and concerns promptly. However, the workmanship and attention to detail in the home itself left much to be desired. We’ve noticed several quality issues that should have been caught before closing. From minor cosmetic flaws to more concerning construction oversights, it’s clear that quality control was not a priority. While we’re happy with the overall buying process, the lack of attention to detail in the home’s construction has been disappointing. We’d recommend the company for its customer service and lending process but advise future buyers to be extra thorough in their inspections. ... More

We are glad we purchased this home. The overall quality for the price point of the home was what we expected. We would have liked to be able to pick some finishes and made minor adjustments but were denied. We wanted an outlet in the floor of the living area and told no as an example. On final closing the home had not been cleaned and a long list of final touch up things were not done. Even after closing and being assured a cleaning crew was on the way, it still wasn't cleaned. The plumbing backed up on day two and after paying for the sewer company to tear up our newly sodded yard they found a brick in pipe and no clean out valve between the house and the street. Lastly, they didn't put any thing that was ready to connected electronically. This included the thermostat, the garage door opener, the front door lock, etc. I had to replace or add all these things so I could control my home from my phone. ... More

Low quality materials used - especially the flooring Home came with very little- needed sprinkler system and gutters No towel racks or toilet paper holders There was phone jacks in kitchen and bedroom- need I say more I even had a roof leak first month None of their contractors spoke English But construction manager was excellent in responding to needed fixes

It’s definitely quantity not quality home! They are thrown together!

Very nice home- but a lot of fit/ finish issues. Excellent response to fix all of our concerns- often same day. Closing process was poor. Hectic and unorganized. Almost two months late and still do not have gold fortification certificate. Love the home and value- but overall experience needs work. Especially closing process.

Overall, this whole process was a smooth one. Christy was always available and was present in the whole process. she was the best part of this whole process. Unfortunately, I had a bad experience with the title company recommended by Lennar (Jacob Tittle). They were very unresponsive to the emails, and they end up not returning me the full amount of money it was agreed in the closing cost. I had to send email and push for weeks in order to receive my full refund. Finally, I would like to point that the builder need to improve the quality of the inside doors I'm not sure why, but all the interior doors have very sharp edges, within a few days of moving in my toddler cut her ankle with one of the edges. I brought this concern since the closing and Lennar only said, "this is how our door are made off, we are aware of this but there is nothing we can do about it" Very unfortunate.... In the end I'm going to have to invest on new interior doors, so my kids don't get injured on our new home. Very disappointing. ... More

We never were allowed to talk directly to the construction manager or supervisor only thru our agent who was good by the way. I asked for superintendent several times to call me. We did not get one phone call. Many issues could have been resolved before our walk thru before closing. This process should be changed. We had grading and drainage issues from the house next door and the common area which is on the other side our house. I was assured they would be fixed after closing and as of today they are still not fixed. I should have never closed before they were fixed.

First time purchasing a brand spanking new home and I think we were wowed by the glitz and didn’t pay enough attention to the finishing. A lot could be improved there. But overall it’s an o.k. kinda place that should serve us well.

Workers were in our home at closing. They did not complete everything that was noted for closing. We are still waiting on our 220 outlet in the garage. Sod was not watered and died. They only fertilized; didn't replace the sod. Lots of paint dripped on the tile. Scratched flooring-- one broken piece. Two tubs were blemished. The list goes on. It is hard to get responses, but both TJ and Joey have responded to some of the issues.

Interior paint not well done. The house at closing was not clean. There was trash and building materials in the garage at closing. I had dispose of trash and building materials just to park in the garage. Lennar could do better but it doesn’t seem like they care.

Let me start with, we love our home and the neighborhood. Our buying experience was mediocre at best from the time they started building our house. Lennar was not and still is not as customer oriented as I would have expected. We felt we had to "fight" for everything we asked for. Prior to the house even getting started, we wanted to purchase the paint ourselves and have it painted, they refused. We did not want carpet, they finally accepted. On our pre-walk through, we identified so many defects in the house. The entire island had to be taken out and redone, the floors had to be fixed, the painting was awful, in fact when my painter came in after the closing, he touched up paint that he said was done "as if a child had painted". His words. There was paint on the floors and just splashed a round. We had been told blinds would be hung and they weren't on closing day. This almost caused us to walk out on the closing. I would have expected the craftsmanship to be far better than what we saw. I have now been in the house for 60 days and have talked with other new buyers and unfortunately, they have the same complaints. In fact, the unfortunate person who is the supervisor, doesn't even like to drive in the neighborhood. As I said, we love our home but due to everything we have experienced and what we are hearing from other buyers, we are going through our home with a fine tooth comb to ensure everything is good. ... More

I wish we had more time and money to buy some were else.

We love the area and the home. However, the communication was atrocious. It got to the point where it would take up to two weeks to get a response, and at times we never got an answer to questions we had. Come on Lennar you have to do better than this.

We like our house. 2 months later we are still trying to get promised corrections done

I closed on October 28th. I still don't have the certified gold roof paper work for my insurance agent. I still don't have my signed completed paper work from the closing. The home was dusty and not prepared at time of closing. Get this... I'm a real estate agent who build his last 2 homes. I had to buy due to 1031 exchange.

For the location and square feet the price was right. Craftsmanship of the concrete finishers is very poor, light fixtures are very cheaply made. Painters and flooring craftsmanship is very poor. In areas were there is a big growth rate, like our area in Foley, they build the houses so fast so quantity is more important than quality.

The quality of the home is marginally OK. One doesn’t really notice things until after move-in, but then you start to notice the defects. We haven’t gotten a timely response to a couple of warranty issues. The price was good and we’re happy with the location.

Average home for average price. Not very responsive to issues.

Experienced multiple issues that seem to be the result of poor workmanship on the part of some subcontractors. Issue resolution is very slow