Lennar Reviews in Mobile, AL

The first steps were great, signing contract and going through loan approval. The absolute worst part is walk through and closing. Lennar did a preliminary walkthrough with us and promised everything (and there was a lot) would be done by Final Walkthrough. Fun fact - final walk is scheduled 30 mins before closing. Needless to say, on closing/final walk day hardly anything was done. We were told by our Foreman Chris that it would ALL be done by the time we close. It was not …. We had paint all over our floors, a light switch was buried in the wall, paint all over our windows and the house was not even cleaned. Everyone was gone when we returned from closing and the house was a mess. Trying to get our Foreman Chris to get the light fixed was an absolute nightmare. He could have cared less that a live wire may have been buried in our wall. Talking with our neighbors we all quickly realized the entire closing/walkthrough process was a scam. They have a serious issue with communication. It is the Lennar way. I love my house but would highly recommend NOT closing until everything is the way you want it and ALL questions are answered to your satisfaction. ... More

I had over 90 emails and texts before I closed on my home. Most of the correspondence was deputed. Mary helped as much as she could but her hands were tied on a lot of the problems. David was my go to guy and he had to check when problems came up.

Lennar needs to better responding to issues post move in. Person in charge of reviewing work completed by the trades need additional training. Many issues that were to be resolved after our move in are still not addressed. Have notified people in the front office, two guys that worked with the walk through and have submitted on line requests.

Words couldn’t explain how horrible the whole experience was. I’m a Vietnam era veteran and have never been treated this way in my life. When you do the kind of things these people do and you know it shame on me for not pulling out of the deal

They lied and mislead us from day one. They have been totally unresponsive to issues and refer everything to thr Warranty then drag it out hoping you will give up. During the build they do not provide options even if you have signed the agreement to purchase. Cut cornors and finishes are a cheap ad possible especially appliances and cabinets. NEVER, NEVER AGAIN!

This is the worst concrete job we have ever had on a new home. When we closed on this house we addressed the crack on the top of our driveway to the supervisor he said he would put another cut into the concrete where the crack is and just made it look worse. We have contacted several contractors and they even said this is the worse concrete job they have ever saw. In time that crack will just keep chipping away they said which it already is and we only have been closed for less than 2 months. I tried to put a warranty call in and they said they would open a case I had to call twice because they said someone would contact me within 24 hours. I waited no response so that is why I called again. Then all the sudden I get an email from the supervisor saying the job was completed and that the concrete was poured again. That was not true at all he did not do anything. I put another call in and asked if they could have the supervisor please call my husband and I even text him and asked him to call and nothing no response at all. Few days later he text me said his concrete guys would be out the following week and patch. I went out to driveway and of course nothing was done to top of driveway but bottom of driveway well all I can say is what a joke. All they did was put a bunch of rocks and literally a slap of concrete which they did the same thing when we closed and it chipped out and so will this one. Our front porch looks like a porch that has been there for like 30 years. Very ruff texture stains all thru it and who knows what else they did to it. Now we have to pay someone to fix their stuff they should of done right to begin with. They seem to worry about the quantity instead of quality. Also the yard was never graded right very lumpy I can't even walk on the side of my house without almost falling. Elevation was never done correctly. Standing water in between our house and neighbors. For the money we paid for this house very disappointed that I now have to spend extra money for to fix their problems because they hire such cheap help. ... More

Lennar couldn’t get our house done by closing on Dec.28 so they pushed it to Jan16. Home is still not finished! We settled for a Lennar home in a different area of town. The experience has been horrible. We can’t even get the warranty people out to patch up the things that were pointed out on our walkthrough before closing. I don’t recommend buying.

Looking for the right adjective here. To say my wife and I are Disappointed just doesn’t describe how defeated we feel after waiting 10 months for our home to be built. From the lip service we received from our sales Rep (Les), who did not represent our interest at all. which led to my closing date being delayed sixty days and homes that started construction after our being finished before ours. To the poor craftsmanship that after closing 60 days ago, we are still waiting for resolution on issues to include replacing my flooring that was not square and kitchen cabinets that are damaged and drawers throughout the house that are missing parts. Trying to think of something positive to say about this build and i honestly cannot. I have built five homes over the past 30 years and this home is absolutely the worst. All I asked when we started was that you build the home like you were building it for yourself. Obviously that did not happen and the only explanation is that those doing to work just didn’t care. Everything in this house was done as cheaply as possible and definitely not worth the $381,000. ... More