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Lennar

Lennar Reviews in Mobile, AL

What Mobile Homeowners Have to Say About Lennar.

Read all 76 verified reviews from homeowners that built a new home with Lennar in the Mobile area. Mobile homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Mobile Area

76 Reviews in Mobile Area

Star Rating Breakdown

5 ★ 29

4 ★ 12

3 ★ 17

2 ★ 10

1 ★ 8

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.5

Value 3.7

Responsiveness 3.4

Lennar in Mobile Area

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Customer Reviews

Terrible customer service

  • Curtis W.
  • Verified HomeBuyer
  • November 22, 2022
  • Foley, AL

Looking for the right adjective here. To say my wife and I are Disappointed just doesn’t describe how defeated we feel after waiting 10 months for our home to be built. From the lip service we received from our sales Rep (Les), who did not represent our interest at all. which led to my closing date being delayed sixty days and homes that started construction after our being finished before ours. To the poor craftsmanship that after closing 60 days ago, we are still waiting for resolution on issues to include replacing my flooring that was not square and kitchen cabinets that are damaged ...

Lennar responded:
Hello Curtis, and thank you for sharing your feedback. We are sorry to hear you are disappointed with your new home. Please send a message to us at corporatecustomercare@lennar.com with your address, and details of anything outstanding so we can review for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1