Lennar Reviews in Mobile, AL
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What Mobile Homeowners Have to Say About Lennar.
Read all 79 verified reviews from homeowners that built a new home with Lennar in the Mobile area. Mobile homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Mobile Area
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Customer Reviews
Love my neighbors but disappointed in the builder.
- Anonymous
- Verified HomeBuyer
- November 29, 2022
- Foley, AL
Disappointed with the corners cut, like using non-sealing grout on all the tile in the master barhroom and using weak shelving in the closets and pantry. I am still waiting on my shower door in the master bathroom after almost 2 months. Also do not know where my window screens are. Additionally have a large gap under the front door and damage to the guest bath tub.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Terrible customer service
- Curtis W.
- Verified HomeBuyer
- November 22, 2022
- Foley, AL
Looking for the right adjective here. To say my wife and I are Disappointed just doesn’t describe how defeated we feel after waiting 10 months for our home to be built. From the lip service we received from our sales Rep (Les), who did not represent our interest at all. which led to my closing date being delayed sixty days and homes that started construction after our being finished before ours. To the poor craftsmanship that after closing 60 days ago, we are still waiting for resolution on issues to include replacing my flooring that was not square and kitchen cabinets that are damaged ...
Lennar responded:
Hello Curtis, and thank you for sharing your feedback. We are sorry to hear you are disappointed with your new home. Please send a message to us at corporatecustomercare@lennar.com with your address, and details of anything outstanding so we can review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Mickey
- Mickey J.
- Verified HomeBuyer
- November 22, 2022
- Foley, AL
The Lannar team was professional, friendly and always ready to help and resolve any issues. A special thanks to Les in the model office and York in the construction area. Both these individuals were great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Many Workmaship/quality Issues
- Troy R.
- Verified HomeBuyer
- September 20, 2022
- Foley, AL
AC was replaced first week. Interior doors wrong size, warped and/or installed wrong. "LVP" that came with the home is NOT LVP...it's simply linoleum cut into strips...3mm thickness, and peeling up in areas. Corner of gutters leak. Landscaping never finished...sprinklers are laying on top of the grass shooting into the street or trees....weve been in the house 2 months. Garage door keeps popping when it opens, because it likely was installed wrong... wire reel assembling came unhooked so it would not close. Large patches in the walls where looks like the electrician or plumber had to go in to ...
Lennar responded:
Hi Troy, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
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