Lennar Reviews in Phoenix Mesa, AZ

The staff and the people were really nice. They were very helpful and responsive to all of our questions.

We love our new home. We chose to upgrade flooring and kitchen, and the cost, while expensive, was worth it to give the home the extra bit of luxuriousness. We have had very few issues with Lennar. When we have a problem, they come out and fix it and if they haven't fixed it yet, the fix is scheduled and they're committing to upholding the workmanship and quality of the home. The purchasing experience was very easy, mostly due to the "everything's included" buying process. We didn't want the new home experience of choosing a thousand different options, masking the cost of the home. Lennar gave us, at the time of purchase, two options. We chose our flooring and kitchen design. We wish we had a few more options we could've chosen from, but overall we were happy to have most of it chosen for us and we could move in at the price we agreed on. The selling agents were excellent as was their preferred lender, Eagle Home Mortgage. Every phone call, email or text message to anyone at Lennar or related companies was answered promptly or returned the same day. Communication was great and it made us feel more confident in picking Lennar as the builder we chose. There are some odd community planning things we didn't have a say in, like the fact that the color of our home is almost identical to our neighbors, but I guess we can paint the house in a few years. The things in our house that have needed to be fixed seem entirely the fault of a bad tradesman. In each case, Lennar has stood by their workmanship and home warranty and fixed or scheduled to fix the issue. My wife and I looked at other builders and new homes going up and even after living in the Lennar home we feel that the Lennar home is a much higher quality than other builders. The design is also more modern and less generic than other home builders we saw. ... More

Lennar is a quality builder at fair market prices. No bells and whistles and certainly not custom! Quality for the price, if you want "Estate" level building shop elsewhere.

Great value for what you pay. Love that everything is included.

best house for the price

Very helpful and informative

Good work, love it

For the most part, happy with my purchase.

Super John was fantastic.

Good quality and great customer service

Lennar is the home for anyone who is happy with the exact model presented. During the purchasing process some inquiries or requests were received with a 'No' Sorry. Lennar also put a limit on a reward card presented at the time we closed on the purchased, when ready to use Lennar had pulled the funds back, so missed out. Be careful of any promotions or giveaways. The Construction Manager has been wonderful and quick to respond on some mirror issues.

Would change a few things, however, overall pretty good.

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

All involved were helpful and kind in the purchase of my home.

No changes and limited choices.

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, (i.e door frames look like they were painted too much and started to drip then then dried that’s way, front door paint can easily tell it was touched up with a brush therefore has a different pattern in small areas) ... More

Buyers should be involved in the entire building process, making sure what they are getting suits their needs.

I like the layout of the house but there are a lot of small details here and there. Like pencil marks were left in the kitchen walls. Wall plates were dirty with caulking. Small details that weren’t explained. The celebration and closing day to go over the house seem rushed. The representative was talking really fast and rushing through the check list. The sales representative was rhonda and she answer all my questions she showed me all the house models. And also all the houses that were available.

NICE HOMES GOOD EXPERIENCE OVERALL

It’s been about 2 months since we moved in our new Lennar smart home in North Phoenix. So far everything seems to work out as we expected. No major problems but the usual minor new build issues. I’ve heard many bad reviews about Lennar in other locations but we’re lucky not to experience just yet. As usual, customer care is slick and untrustworthy so just make sure you know how to deal with them. Best!

Buying the home was the easiest process. Everyone was so attentive and kind. Trying to get ahold of anyone now to go over things or answer questions is impossible.

I recently retired from 50+ years in the California homebuilding industry, and our new home is in Arizona where I am not nearly as familiar with the minimum building codes here. With that said, my opinions are perhaps tainted based on my experience and expectations. To begin with, the builfing code requirements here appear to be less than those minimum standards in So. CA. We purchased this home because we love the floorplan (Trilliam Next-Gen) and the value. The workmanship in most all of the installations is above average quality for what I have seen over the decades, so they obviously have good supervision and controll over their subcontractors. The specifications overall are mostly of basic or minimal quality, but in general we are happy with our purchase. One complaint I have is that this builder (and many other production builders in the area) are using thicker post-tension slab foundations (which is fine), but they do NOT provide any perimeter footings, thus making it easier for stormwater to penetrate under the foundation. I have built dozens and dozens of post tension foundations, and in CA there are always deepened footings (at least 18" below the bottom of the slab) poured monolithically beneath the footings, which also helps to avoid moisture from getting beneath the foundation. Also, they do not include gutters, downspouts, or area drain systems. Therefore it is not surprising to find youtubers sharing about movement in their new homes, as these ommissions are conducive to allowing for expansion and contraction of the soil and differential settlement. For this reason I strongly recommend that buyers consider alternatives in completing their hardscape and landscape, as to avoid future problems. At the very least I will be installing gutters, downspouts, and a 4" area drain system around the perimeter of our new home, and this should alleviate some of those concerns for potential problems. On the positive side, our construction manager has been EXCELLENT, a seasoned professional himself, and anxious to take care of any concerns or direct me as to how to resolve issues. In fact, all of the empolyees I have met have been great. My only suggestion is that you (the buyer) do not rush into buying until you have first explored all conditions, as there can be surprises once you review the CC&R's. Above all concerns, your first concern should be to carefully read and study the Purchase agreement and CC&R's in their entirety, as eacch development has their own issues, and once you accept your purchase agreement it is too late to change your mind. Also, in reading the numerous different hundreds of pages of closing documents there can be contradictions between them, such as the fact that your deposit is actually Non-Refundable, while it states in the initial documents that your deposit is refundable. So if you change your mind on your home location after your contingency period (as we did), Lennar will allow you to make that change, but they will not consider providing a refund if you cancel beyond your contingency period. All things considered, I would definitely buy another Lennar home, especially given the excellent service that most of their employees have provided us every step of the way. ... More

Going through the process of purchasing my new home was good. Good communication and explanations about the process and what was coming next. Once I got in the house, there was a list of things that needed attention which still have not been addressed. Mainly the back fence is not secure, the dirt is dangerously loose and my dog has to stay on her leash and be monitored while outside. Send help!

Buying a home thru Lennar was a simply process.

Hoping they correct all defects. Only in home 2 mo . We will see if they correct all defects to model home and construction standards...